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How Legal Hd Ltd Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Legal Hd Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Legal Hd Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%
Overpriced 4%
About Right 91%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Legal Hd Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Legal Hd Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Legal Hd Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Legal Hd Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Legal Hd Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    130
  • Very Good

    8
  • Average

    2
  • Poor

    1
  • Awful

    4

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Glenn

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Glenn

June 28, 2025

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Excellent Communication

From first point of contact to completion of case, Stephanie was able to keep us in the loop from all aspects. Her knowledge and understanding of the case was excellent.

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Geoffrey

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Geoffrey

June 28, 2025

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Solicitors

Fantastic people super professional, helpful,can't recommend enough

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Ashley

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Ashley

June 24, 2025

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Collected on:

housing disrepair

brilliant service cant fault it.james pinder was brilliant all the way through.

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Sharon

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Sharon

June 23, 2025

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Collected on:

One of the best solicitors I've ever dealt with!

Very pleased with all levels of service, they dealt with my case in a very prompt and professional manner. I have to say they are one of the best solicitors I have ever dealt with and couldn't recommend them highly enough and wouldn't hesitate to use them again in the future.

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Katie

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Katie

June 21, 2025

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Collected on:

Needed a full roof

Chloe and her team were brilliant from start to finish I've been fighting for 4 years to get done what she got done in a few months

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Anonymous

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Anonymous

June 16, 2025

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Collected on:

100 per cent happy 😊

Dominic and staff were fantastic. And all my problems were sorted after years if living with damp. Broken front door and rubbish bathroom.then legal HD sorted it

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Jeannie Andrews

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Jeannie Andrews

June 12, 2025

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Collected on:

Result!

From outset to conclusion my experience of LegalHdltd was painless and positive. Every issue within my rented property was very quickly resolved once my appointed solicitor, James, had been in touch with my landlord . It was the push they needed after previously waiting 3 years for the necessary repairs to be undertaken. Not only did the legal process speed up the repair process it has also caused a change in attitude towards me, with the latest repair request being attended to within 2 hours of being reported.

The compensation received was an added bonus and I strongly recommend this group to other social housing tenants who live at their wits end trying to get repairs done.
















Legal Hd Ltd speeded up the repair process in my rented property from the usual three year wait to four weeks! I also received compensation for my long wait at a very reasonable rate for the work done by James. What a worthwhile result.




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Margaret

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Margaret

June 12, 2025

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Didn't get what I expected but win win all the same thankyou

My flat needed sorted and it got sorted took 12 month but if I didn't have solicitors I'd still be waiting plus a bit of compo

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Kathleen

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Kathleen

June 12, 2025

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Thanking Steph for all the support throughout my case legal HD

I would highly recommend Stephanie Wilkinson because she took on my challenge fighting my case with the Nottingham city council and after nearly two and half years trying too get repairs done correctly I am so pleased now that things have been sorted .

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Valerie

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Valerie

June 12, 2025

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Collected on:

Re: mould and damp

My solicitor, Stephanie Wilkinson, contacted p a housing on my behalf and spoke to the association concerning the issue. She was patient and stuck with it until the results were achieved.

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Reviews collected from

Reyna

Reyna

December 24, 2024

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Reyna

Appalling service. It started well with Lewis and then quickly went downhill after being passed to his assistant Dominic.

Honestly, so unprofessional. Constantly chasing and no acknowledgement of emails. A poor show.

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Richard

Matter Type:

Housing Disrepair

Richard

August 14, 2024

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Richard

Great law firm. Excellent solicitors. Would always recommend Legal HD.

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Teresa

Matter Type:

Housing Disrepair

Teresa

March 13, 2024

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Teresa

They help through houseing been tough roller coaster canet thank you enough I wouldn't got any were with cousil without your team domestic been help full from start to finish

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Legal Hd Ltd are accredited by

accreditation

About this branch

Description

Peter Hartley and Andrew Dow, co-founders of Legal HD, have assembled the best housing disrepair specialists to help you resolve your landlord dispute. This means our dedicated team will work with you to ensure the requested repairs are carried out, any reported safety issues are addressed, and you secure suitable compensation for your discomfort and distress. We can help you if you are renting your accommodation from a housing association, through social housing or through a local authority. Please note, we cannot accept private landlord / property claims. From our offices in King Street in central Manchester, we have a reach across the whole of England and Wales to help you with disputes with housing associations, social housing or local council offices. Our team can offer you expert advice and specialist legal assistance as well as the emotional support you need throughout what can be a challenging and distressing situation.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Housing Disrepair
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