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How Legal Hd Ltd Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Legal Hd Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Legal Hd Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%
Overpriced 4%
About Right 91%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Legal Hd Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Legal Hd Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Legal Hd Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Legal Hd Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Legal Hd Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    110
  • Very Good

    7
  • Average

    2
  • Poor

    1
  • Awful

    4

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Samantha

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Samantha

May 15, 2025

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Collected on:

Housing repairs and compensation

Chloe and Harriett were very helpful, although I’m still waiting for the repairs but I wouldn’t have got anywhere without them! Thanks so much for your help.

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Katrina

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Katrina

May 13, 2025

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Collected on:

Housing problems

Lovely company great communcation with steph nothing was any trouble. Always put me first and made experience lot easier for me would highly recommend. And would defo go back if any other problems occur

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Anonymous

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Anonymous

May 13, 2025

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Collected on:

I recommend Chloe she’s absolutely amazing thank you

Fantastic experience will definitely use again

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Shirley

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Shirley

May 10, 2025

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Collected on:

Housing repairs

The team that helped me we’re brilliant they were polite and very helpful they got all the work done that needed doing and got me compensation I am very grateful it took them lest time then the housing to even speak to me thankyou so much.

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Naomi

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Naomi

May 08, 2025

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Collected on:

House repairs

I highly recommend legal hd, from start to finish everything was smoothly done with legal hd keeping in touch along the way.

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Ali

Matter Type:

Housing Disrepair

Ali

May 07, 2025

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Collected on:

Claiming the damage caused by lack of repair to our council house

As soon as we approchedd LHD with our No Win No Fee based Claim, they started inquiring our cincerns and after reviewing our concerns they asked us to provide the evidences showing lack of cooperation from the council. Following the provision of all the documents relating to our claim, they spproached the council on our behalf until they succeeded to cnvince the council to complete all the outstanding repairs which they started doing it and to pay an amount of money to heal the over 10 years damage caused by their lack of cooperation with regard to our direly needed home repairs. Although the amount council agreed is far lower than our expectations as a result of their power abusing and the physucal and emotional damages that we have experienced for the past over ten years, we are fully satisfied the efforts made by LHD to convince the council to repair the outstanding repairs and to deal with us decently in the future which we’ve honestly already felt from them.

Thank You and Best Regards

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Kirsty

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Kirsty

May 06, 2025

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Collected on:

Abbey cooke

Amazing service always in touch with updates would definitely use again

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Reviews collected from

Reyna

Reyna

December 24, 2024

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Collected on:

Reyna

Appalling service. It started well with Lewis and then quickly went downhill after being passed to his assistant Dominic.

Honestly, so unprofessional. Constantly chasing and no acknowledgement of emails. A poor show.

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Richard

Matter Type:

Housing Disrepair

Richard

August 14, 2024

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Collected on:

Richard

Great law firm. Excellent solicitors. Would always recommend Legal HD.

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Teresa

Matter Type:

Housing Disrepair

Teresa

March 13, 2024

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Collected on:

Teresa

They help through houseing been tough roller coaster canet thank you enough I wouldn't got any were with cousil without your team domestic been help full from start to finish

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Legal Hd Ltd are accredited by

accreditation

About this branch

Description

Peter Hartley and Andrew Dow, co-founders of Legal HD, have assembled the best housing disrepair specialists to help you resolve your landlord dispute. This means our dedicated team will work with you to ensure the requested repairs are carried out, any reported safety issues are addressed, and you secure suitable compensation for your discomfort and distress. We can help you if you are renting your accommodation from a housing association, through social housing or through a local authority. Please note, we cannot accept private landlord / property claims. From our offices in King Street in central Manchester, we have a reach across the whole of England and Wales to help you with disputes with housing associations, social housing or local council offices. Our team can offer you expert advice and specialist legal assistance as well as the emotional support you need throughout what can be a challenging and distressing situation.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Housing Disrepair
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