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How Legal Hd Ltd Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Legal Hd Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Legal Hd Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%
Overpriced 4%
About Right 91%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Legal Hd Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Legal Hd Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Legal Hd Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Legal Hd Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Legal Hd Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    119
  • Very Good

    7
  • Average

    2
  • Poor

    1
  • Awful

    4

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Anonymous

June 05, 2025

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Collected on:

House claim

I would recommend Legal HD LTD to family and friends, absolutely brilliant and stayed in contact with me letting me know where they were up to with my housing claim

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David

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

David

June 04, 2025

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Collected on:

Housing complaint

Very understanding and quick odd the mark

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Anonymous

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Anonymous

May 30, 2025

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Collected on:

Damp and mould issues in rented home

Legal HD have been nothing but helpful and supportive after trying all avenues with my landlord and getting nowhere. Legal HD stepped in and we have settled out of court this week. Forever grateful and hopefully I can now love in a mould and damp free home.

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Dave

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Dave

May 29, 2025

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Collected on:

Stephanie helped me fight the Council's ignorance.

I have been dealing with rising damp and mould in my home for over 2 years, being an Asthamtic this has been a constant struggle.
All complaints and requests to the Council to sort it were either ignored or a quick mouldwash being organised (twice).
I reached out to Legal HD and Stephanie went through the process of pushing the council to agree to get it sorted, even winning me compensation for the length of time and constant issues.
The company did a great job in sorting this with updates and emails to let me know what was going on. The council did drag it out for a bit, but it was settled reasonably quickly thanks to Stephanie & the team there.
Hopefully the council's repair team will be as efficient when they finally start to sort the issues.
Thanks again.
Dave

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Christopher

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This review has been left by a verified client who used Legal Hd Ltd.

Christopher

May 28, 2025

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Collected on:

Absolutely amazing

Stephanie was a star, kept me completely up to date with everything. Definitely recommend

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Kayleigh

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Kayleigh

May 26, 2025

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Collected on:

Mould and leak damage

I had the privilege of abbey who helped me with my case she was so helpful all the way through my housing issues and with out her my repairs wouldn’t off been completed and for that I’m very grateful very professional legal team highly recommend

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Clare

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Clare

May 22, 2025

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Collected on:

Housing disrepair

Excellent services and helped me all the way with everything

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Ryan

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Ryan

May 19, 2025

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Collected on:

Excellent thank you all again!

Since the day I made the first phone call to now having my housing repairs successfully completed and some compensation for myself at the end of it all has been a 5 star service. A few little hurdles to climb but everything has been done with such easie and professionalism I couldn't of asked for more. Thank you very much again to Stephanie and all the team.

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Christopher

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Christopher

May 19, 2025

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Collected on:

Excellent service

From start to finish, I was kept fully up to date with everything that was happening, things were resolved quickly. Definitely recommend and Stephanie is an absolute star.

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Samantha

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Samantha

May 15, 2025

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Collected on:

Housing repairs and compensation

Chloe and Harriett were very helpful, although I’m still waiting for the repairs but I wouldn’t have got anywhere without them! Thanks so much for your help.

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Reviews collected from

Reyna

Reyna

December 24, 2024

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Collected on:

Reyna

Appalling service. It started well with Lewis and then quickly went downhill after being passed to his assistant Dominic.

Honestly, so unprofessional. Constantly chasing and no acknowledgement of emails. A poor show.

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Richard

Matter Type:

Housing Disrepair

Richard

August 14, 2024

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Collected on:

Richard

Great law firm. Excellent solicitors. Would always recommend Legal HD.

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Teresa

Matter Type:

Housing Disrepair

Teresa

March 13, 2024

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Collected on:

Teresa

They help through houseing been tough roller coaster canet thank you enough I wouldn't got any were with cousil without your team domestic been help full from start to finish

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Legal Hd Ltd are accredited by

accreditation

About this branch

Description

Peter Hartley and Andrew Dow, co-founders of Legal HD, have assembled the best housing disrepair specialists to help you resolve your landlord dispute. This means our dedicated team will work with you to ensure the requested repairs are carried out, any reported safety issues are addressed, and you secure suitable compensation for your discomfort and distress. We can help you if you are renting your accommodation from a housing association, through social housing or through a local authority. Please note, we cannot accept private landlord / property claims. From our offices in King Street in central Manchester, we have a reach across the whole of England and Wales to help you with disputes with housing associations, social housing or local council offices. Our team can offer you expert advice and specialist legal assistance as well as the emotional support you need throughout what can be a challenging and distressing situation.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Housing Disrepair
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