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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hennah Haywood Law Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hennah Haywood Law Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hennah Haywood Law Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hennah Haywood Law Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hennah Haywood Law Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hennah Haywood Law Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Hennah Haywood Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Dr Turner
Collected on:
We are very pleased with the service we received from Hennah Haywood Law for our re-mortgaging. They were fast, efficient and responsive. All went according to the plan and we particularly liked their portal that allowed us to keep an eye on things during the whole process. We will use their services again in the future.
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Matter Type:
Remortgaging
Laura
Collected on:
Tanya Harding and the re-mortgage team have been a huge help during our recent mortgage switch. They're really helpful and quick at responding and made the whole process stress-free. Would recommend!
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Rob
Collected on:
Overall pleased with the Hennah Haywood Law team for our first house purchase. They maintained contact with updates throughout the process and were friendly. Rebecca was particularly helpful and efficient in responding to our e-mails.
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Samit
Collected on:
I recently used Hennah Haywood law for a property sale and purchase and they were amazing throughout. A massive thank you to Alice who kept us in the loop throughout the process and never failed to give a good update on progress.
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ibeabuchi
Collected on:
I enjoyed working with Helen Perkins, Rebecca, James and Cain.
Nice team and quite efficient
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Michael
Collected on:
Absolutely fantastic service in the completion of our dream home by both Jessica and Jodie. They went above and beyond to support us through whole process. Would highly recommend.
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Matter Type:
Residential Conveyancing
Chelle
Collected on:
Wow what can I say. Amazing service from Jess and Jodie on the sale of my late Dad’s bungalow. Professional, timely, friendly and informative from start to finish. Nothing too much trouble. Thank you both x
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Matter Type:
New home purchases and sales
Ana
Collected on:
Absolutely briliant .
I’ve been helped during my journey by Lewis and Rachael .
Absolutely outstanding servise . Professional, king , great communication and great support.
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Matter Type:
Residential Conveyancing
Vineet
Collected on:
I have had a fantastic experience with Hennah Haywood Law for the re-mortgage of one our Buy to Lets. The communication throughout the whole process has been great. Barwaqo, Naj & Jess have been very thorough and informative during the entire process. All have done an outstanding job, I will definitely use Hennah Haywood Law next time.
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Marta
Collected on:
My case was poorly updated at all time on the Hennah Haywood Law Hoowla portal, with lender checks incorrectly updated all the time, causing lots of confusion, some of the stages marked incorrectly as completed when reality was oposite,
-Peopole nominated to my case were constantly changing without notifying me or my husband ( Tanya Harding, Dylan Trevett , Humza Rehmani or Lewis Greenman, Raymond Wu,).This caused confusion and made me think that my case is being checked /under control and that we are waiting for completion.
-I experienced significant difficulty contacting Hennah Heywood Law employees, many of whom were unavailable or have been constantly working from home. This lack of accessibility and responsiveness is unacceptable and caused me lots of unnecessary stress. They have been always exceeding contracted 3 days to response.
-Most of my questions were left without answears until today.
-Not responding or actioning my case until very last minute
-Despite initiating the remortgage process early to avoid issues, the lack of timely action by the solicitors prevented a deed of variation from being completed on time, forcing me to switch lenders very last minute.
The issues I have outlined, including the unexplained fees, the delay in addressing and actioning issues and the overall poor handling of my case.
A lot of oversights directly contributed to the need to switch lenders, resulting in financial loss and additional stress for my family.
Furthermore, the inconsistent fees compared to other clients accordingly to what my mortgage advisor is able to witness and confirm (working with Hennah Haywood recently and during past years), coupled with a lack of transparency, reflect poorly on their service. My final bill increased by almost 100%, from £890 to £1685, without adequate justification or prior notification. With total amount being hidden on my final statement.
-My personal account that I had with then has been removed straight away to delete any evidence of fault that Hennah Haywood Law made during my case and my access denied.
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