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How Eric Robinson Solicitors Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Eric Robinson Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Eric Robinson Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 1%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Eric Robinson Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Eric Robinson Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    1793
  • Very Good

    43
  • Average

    11
  • Poor

    11
  • Awful

    42

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Residential Conveyancing

Anonymous

May 23, 2025

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Excellent, prompt and efficient service.

I have used Eric Robinson Solicitors for over 10 years and always found the firm to be friendly efficient, prompt at responding to queries and thoroughly professional. My most recent experience has been a conveyancing with Chantelle Bennett as my solicitor. She excelled with the firm's friendly approach happily co-opted another solicitor in the firm, Dana Hughes, when there was a particularly difficult problem to deal with. They both worked together to achieve a successful outcome whilst keeping me informed of progress along the way. I could not have wishes for better assistance and am most grateful for their help, advice and efficiency.

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Will

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Residential Conveyancing

Will

May 23, 2025

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Very efficient process

Use Eric Robinson solicitors for the sale of a leasehold property, the solicitor was great and gave regular updates and chased other parties without prompt. Great service and will use them again.

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D Woodfield

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Wills

D Woodfield

May 19, 2025

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Collected on:

Excellent Service

Have used Eric Robinson and Victoria Green advice now. Very satisfied indeed.

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I Thomson

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Probate

I Thomson

May 19, 2025

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Collected on:

Benefit from use of Deed of Variation

The net saving could be £120k reassuring from this exercise. In many cases it could be much more.

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T-Payne

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Wills

T-Payne

May 19, 2025

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Will…

I was introduced to this law firm after my farther had passed away, and they are the solicitors taking care of my late farther estate.

Friendly welcoming professional team, from main reception to assistants, made me feel heard and understood, helped me to understand all the aspects of the legal process, and continuing to give me this professional advice throughout an ongoing process.

First choice to choose them for my Will.

And would recommend them to anyone who needs help.

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Richard and Niki

Richard and Niki

May 17, 2025

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Excellent will service

I found Kelly to be very efficient, personable and easy to to deal with. Quite complex issues were handled with minimum fuss.

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Anonymous

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Residential Conveyancing

Anonymous

April 23, 2025

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Collected on:

Property Purchase

I was originally in touch with another solicitor but was not satisfied. I contacted Eric Robinson and spoke with Emma Gillespie who took me through property purchase process. It was reassuring, professional and friendly. Through the conveyancing purchase Emma kept me informed of queries and outcomes as they arose and when a long delay occurred from the other solicitor, she progressed everything she could while seeking information and updating me. When I had updates or queries, she pursued those to satisfaction so that we were then ready for each new step through to completion. I will happily recommend Emma and Eric Robinson to friends who are looking for a solicitor.

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Tony Gover

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Tony Gover

April 07, 2025

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Collected on:

Power of attorney.

It was fabulous dealing with Kristen and Bernadette, they are so professional, everything was explained perfectly.

Thank you
Tony and Ju Gover

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Jess Betteridge

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

New home purchases and sales

Jess Betteridge

April 04, 2025

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Collected on:

Amazing service from Chantelle

Highly recommend Chantelle at Eric Robinson Solicitors. She was brilliant throughout our whole process. Her communication was amazing, she reassured us that no question was too silly and was very efficient with replying to emails and answering the phone. Our process would not have gone through as quickly if it wasn’t for her. We are extremely grateful for her hard work and commitment to our case.

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John L

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

John L

April 02, 2025

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Collected on:

Sale of Leasehold Flat

Excellent professional service from start to completion on sale of property, was kept informed during process and was made aware of any issues promptly.

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Reviews collected from

Elaine

Elaine

October 29, 2024

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Elaine

Everyone polite and welcoming. I felt confident that there was a high level of professionalism and expertise. Good communication.

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Alan

Matter Type:

Wills

Alan

May 03, 2024

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Collected on:

Alan

competent legal services. Very professional and a fast will service.

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Peter

Matter Type:

Residential Conveyancing

Peter

April 21, 2024

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Peter

Our gratitude goes to Rume John for her exceptional performance and professionalism. Getting our mortgage sorted was awesome. Rume makes sure every detail is addressed. We are glad to share that her service exceeded our expectations. We are home owners, and all thanks to Rume as our solicitor. Thank you! 100%, we will recommend her anytime and any day.

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Neil

Matter Type:

Wills

Neil

February 28, 2024

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Neil

Great service. Friendly yet professional. Attention to detail and advice given is top notch. Thank you for your assistance.

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Carole

Matter Type:

Probate

Carole

January 17, 2024

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Carole

I have recently started to use the services of Eric Robinson in Chandlers Ford. I am very impressed with the support I have been given by staff who have helped me.
Sarah Burgess has been incredibly kind, supportive and helpful. She is the first point of contact as you enter the office and I have found her to be professional and extremely efficient; I feel she goes above and beyond to help clients and this has been very reassuring.

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Reviews collected from

Simon

Matter Type:

Residential Conveyancing

Simon

April 28, 2025

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Simon's experience...

Excellent process, was always kept informed every step of the way. Sarah and Charlotte were always very professional. Will use the professional services again.

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Catherine Elizabeth

Matter Type:

Residential Conveyancing

Catherine Elizabeth

March 01, 2025

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Catherine Elizabeth's experience...

Chai-Wah was professional and approachable. Thank you.

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Sonia

Matter Type:

Residential Conveyancing

Sonia

December 19, 2024

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Sonia's experience...

Sarah hogarty and her team have been excellent in providing a service to my mother’s sale and purchase and also our sale and purchase keeping us informed of every step of the way, and trying to tie the timing of both of us moving at the same time , unfortunately for us we had a delay as the first house sale fell through! But we were back on track within a week and Sarah etc were working hard to make up time so we weren’t far behind and managed to get us completed and moved before Christmas! Can’t thank them enough! Sonia and Mark .

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Josie

Matter Type:

Residential Conveyancing

Josie

December 02, 2024

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Josie's experience...

Rume and Charlie were outstanding for our first home! Can’t thank you both enough for the service you continued to provide. The best!

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John

Matter Type:

Residential Conveyancing

John

November 12, 2024

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John's experience...

Chai wah was very professional always got back to us and dealt with all our questions in a very good timely matter we thank her very much for all her help.
John Saunders

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Eric Robinson Solicitors are accredited by

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About this branch

Description

Since its inception in 1964 the firm has expanded significantly beyond its Southampton base to open offices in Chandlers Ford, Lymington, Winchester and Richmond (London). The firm’s presence now extends to 6 offices across the South. The firm’s fundamental objective is to provide friendly and clear expert legal advice to whoever needs it and this mantra has never wavered since the firm’s early days in the Southampton suburbs. The mission statement ‘Making Law Make Sense’ has been the foundation of the firm’s approach to client service and to ensure both accessibility and approachability.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Military
  • Family Law
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Financial Matters
    • Grandparents' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Leasehold properties
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Property Disputes
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Tenant Eviction
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
  • Professional Negligence
    • Barristers
    • Financial advisors
    • Insurance brokers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Law
    • Credit Control
    • Debt Recovery
    • Employment - business
    • Intellectual Property
    • Tax
  • Dispute Resolution
    • Mediation
  • Regulations
    • Licensing
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