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How Eric Robinson Solicitors Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Eric Robinson Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Eric Robinson Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 1%
About Right 97%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Eric Robinson Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Eric Robinson Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    1754
  • Very Good

    43
  • Average

    11
  • Poor

    11
  • Awful

    42

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jess Betteridge

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

New home purchases and sales

Jess Betteridge

April 04, 2025

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Collected on:

Amazing service from Chantelle

Highly recommend Chantelle at Eric Robinson Solicitors. She was brilliant throughout our whole process. Her communication was amazing, she reassured us that no question was too silly and was very efficient with replying to emails and answering the phone. Our process would not have gone through as quickly if it wasn’t for her. We are extremely grateful for her hard work and commitment to our case.

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John L

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

John L

April 02, 2025

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Collected on:

Sale of Leasehold Flat

Excellent professional service from start to completion on sale of property, was kept informed during process and was made aware of any issues promptly.

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Jamie Brown

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Declarations of trusts

Jamie Brown

April 02, 2025

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Above and beyond hardworking

Eric Robertson has been my family solicitors since I was a little boy (I am in my 50s). We have always used them as their dedication to help knows no bounds. Recently I dealt with Jodi, Sarah and Charlie in regards to a complicated house sale and they were amazing. I cannot recommend Eric Robertsons enough. 10 stars! (out of five)

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Richard and Dawn

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Residential Conveyancing

Richard and Dawn

April 01, 2025

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Collected on:

Excellent service

Excellent service provided by Emma at Eric Robinson Solicitors who undertook the conveyancing for the sale of our bungalow. She acted professionally throughout, was responsive and worked hard to secure completion in very quick time. Communication was first class, we were never left wondering what was happening, Emma gave us regular updates and notified us when things changed. Based on our experience we would definitely recommend Eric Robinson Solicitors.

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Vivien Everton

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This review has been left by a verified client who used Eric Robinson Solicitors.

Vivien Everton

March 29, 2025

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Excellent Service

I was very pleased with the service I received from Chui-Wah Choudhary, it was very professional and stress free from the time of sale to the completion of my brother’s flat. I wouldn’t hesitate to use Eric Robinson again in the future.

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Nigel Chard

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Nigel Chard

March 27, 2025

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Collected on:

House Sale

Very good service i had hardly anything to do myself and it was carried out very effiently.

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E Cowey

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Probate

E Cowey

March 27, 2025

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Collected on:

Excellent Review

Kristen was very approachable, efficient, easy to understand and we received a first class service. Kristen was a pleasure to deal with.

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Elizabeth Kerswell

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Residential Conveyancing

Elizabeth Kerswell

March 25, 2025

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Collected on:

Selling my Mother property

I have been happy with the work done by Chantelle Bennett, when ever I have contacted her she has been friendly whether by phone or email. Any issue has been sorted by Chantelle even when the sale was delayed by the purchaser not having her funds in place.

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E Cowey

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Wills

E Cowey

March 24, 2025

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Collected on:

Excellent review

Kristen was very professional, efficient, friendly and helpful. This was one of the reasons we returned to draw up our own will and LPA.

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M Appleton

Verified review

This review has been left by a verified client who used Eric Robinson Solicitors.

Matter Type:

Wills

M Appleton

March 24, 2025

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Collected on:

Drawing up of Will

Kristen, highly recommended, produced draft will, amended and signed with great efficiency. Thank you.

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Reviews collected from

Elaine

Elaine

October 29, 2024

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Collected on:

Elaine

Everyone polite and welcoming. I felt confident that there was a high level of professionalism and expertise. Good communication.

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Alan

Matter Type:

Wills

Alan

May 03, 2024

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Collected on:

Alan

competent legal services. Very professional and a fast will service.

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Peter

Matter Type:

Residential Conveyancing

Peter

April 21, 2024

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Collected on:

Peter

Our gratitude goes to Rume John for her exceptional performance and professionalism. Getting our mortgage sorted was awesome. Rume makes sure every detail is addressed. We are glad to share that her service exceeded our expectations. We are home owners, and all thanks to Rume as our solicitor. Thank you! 100%, we will recommend her anytime and any day.

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Neil

Matter Type:

Wills

Neil

February 28, 2024

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Neil

Great service. Friendly yet professional. Attention to detail and advice given is top notch. Thank you for your assistance.

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Carole

Matter Type:

Probate

Carole

January 17, 2024

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Carole

I have recently started to use the services of Eric Robinson in Chandlers Ford. I am very impressed with the support I have been given by staff who have helped me.
Sarah Burgess has been incredibly kind, supportive and helpful. She is the first point of contact as you enter the office and I have found her to be professional and extremely efficient; I feel she goes above and beyond to help clients and this has been very reassuring.

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Reviews collected from

Catherine Elizabeth

Matter Type:

Residential Conveyancing

Catherine Elizabeth

March 01, 2025

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Collected on:

Catherine Elizabeth's experience...

Chai-Wah was professional and approachable. Thank you.

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Sonia

Matter Type:

Residential Conveyancing

Sonia

December 19, 2024

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Sonia's experience...

Sarah hogarty and her team have been excellent in providing a service to my mother’s sale and purchase and also our sale and purchase keeping us informed of every step of the way, and trying to tie the timing of both of us moving at the same time , unfortunately for us we had a delay as the first house sale fell through! But we were back on track within a week and Sarah etc were working hard to make up time so we weren’t far behind and managed to get us completed and moved before Christmas! Can’t thank them enough! Sonia and Mark .

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Josie

Matter Type:

Residential Conveyancing

Josie

December 02, 2024

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Josie's experience...

Rume and Charlie were outstanding for our first home! Can’t thank you both enough for the service you continued to provide. The best!

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John

Matter Type:

Residential Conveyancing

John

November 12, 2024

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John's experience...

Chai wah was very professional always got back to us and dealt with all our questions in a very good timely matter we thank her very much for all her help.
John Saunders

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Nigel

Matter Type:

Residential Conveyancing

Nigel

September 13, 2024

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Nigel's experience...

Excellent service from Sarah when moving house. She was patient with all our enquiries and really pushed to see it all through. Thank you.

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Eric Robinson Solicitors are accredited by

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About this branch

Description

Since its inception in 1964 the firm has expanded significantly beyond its Southampton base to open offices in Chandlers Ford, Lymington, Winchester and Richmond (London). The firm’s presence now extends to 6 offices across the South. The firm’s fundamental objective is to provide friendly and clear expert legal advice to whoever needs it and this mantra has never wavered since the firm’s early days in the Southampton suburbs. The mission statement ‘Making Law Make Sense’ has been the foundation of the firm’s approach to client service and to ensure both accessibility and approachability.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Military
  • Family Law
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Financial Matters
    • Grandparents' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Leasehold properties
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Property Disputes
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Tenant Eviction
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
  • Professional Negligence
    • Barristers
    • Financial advisors
    • Insurance brokers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Law
    • Credit Control
    • Debt Recovery
    • Employment - business
    • Intellectual Property
    • Tax
  • Dispute Resolution
    • Mediation
  • Regulations
    • Licensing
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