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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Richard Griffiths & Co on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Richard Griffiths & Co. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Richard Griffiths & Co and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Richard Griffiths & Co performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Richard Griffiths & Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Richard Griffiths & Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Richard Griffiths & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
David
Collected on:
We had our Wills and Powers of Attorney made after using Katie Dougan at Richard Griffiths & Co.
Katie made the process very easy and made us feel completely at ease by her excellent explanation of the process.
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Jean
Collected on:
This review is for a different branch.
I cannot praise Jay Marsh-Gasson enough for his helpful, patient and friendly Will making expertise. His explanations in answer to my many questions were thorough, clear and concise and his ready wit made a potentially sombre occasion enjoyable.
I was all the more impressed by the high level of service that I received because I was using the Free Wills Service promoted by Nationalal Chartiies. I would thoroughly recommend the serviced offered by this firm of Solicitors, and Jay in particular.
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Chris
Collected on:
This review is for a different branch.
We needed our Wills changed and Jay, who had done our original documents, did a sterling job in making the necessary adjustments with clear advice and communication as well as prompt action.
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Matter Type:
Wills
Jennifer
Collected on:
This review is for a different branch.
Jay Mars-Gasson has been really helpful in setting up our wills. Very communicative and friendly. Thank-you so much.
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April
Collected on:
This review is for a different branch.
I had been putting off updating my will then made a booking with Richard Griffiths & Co. My father suddenly passed inbetween so timing of grief and my own will was extremely sensitive now. Throughout my will, experience with Mr Jay Marsh Gasson, l was met with consideration, compassion, patience and understanding. He created both a comfortable and safe environment with no pressure just kindness. He offered me time regarding my grief which l appreciated. I took the time though the reality of grief made me realise how important a will is so l continued with Richard Griffiths and Co. I'm so pleased and grateful for staying with them as it's been a welcome and positive experience. I've recently had to deal with a few solicitors regarding my father. Richard Griffiths and Co are by far the most professional, courtiest and efficient company that l have had the pleasure of dealing with. My thanks particularly to Mr Jay Marsh Gasson.
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Matter Type:
Wills
Alexander
Collected on:
This review is for a different branch.
Jay was happy to prepare my will during free wills month and I was happy to leave a donation for Guide Dogs when the end comes. The process was very straightforward and I am delighted with the result. I’d been meaning to get a will done for ages, and now it’s done. Hurray!
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Matter Type:
Probate
Allison
Collected on:
This review is for a different branch.
Just awful! From the start we had to ask for updates constantly on how the probate was proceeding. Nothing got done unless we phoned asking them fir updates. They lost our Mothers death certificate which we had personally delivered and insisted we obtain a new one (at a cost of 40 pounds) accepting no blame and no offer to reimburse the 40 pounds. They held on to hundreds of thousands of pounds on the sale of our parents estate saying they had to wait until all bills were paid and were waiting to hear from the utilities company.
We ended up phoning the utilities company ourselves to be told the solicitors had been given the amount owing and should have paid everything weeks before (the amount owing being 51 pounds!!!) We passed this amount along to them ourselves and demanded the immediate release of our funds which took another 10 days to be processed! Not impressed by any means. They made the process of handling our parents estate a nightmare for 10 months!!
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Tanya
Collected on:
This review is for a different branch.
From the moment I entered the premises I was met with warm, professional & friendly staff. The will-writing process was explained in a professional, personable & easy to understand way. Any queries were instantly dealt with & I was able to leave knowing I had complete confidence with whom I was dealing. Would definitely recommend.
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Tanya
Collected on:
This review is for a different branch.
From the moment I entered the Office, I was met with friendly, personable staff. The Will-Writing experience was done with professionalism & ease. I received top class, transparent service, enabling me to have complete confidence in what I was endeavouring to achieve!
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Keith
Collected on:
This review is for a different branch.
We needed our very out of date wills bringing up to date. The whole process was quick, simple and dealt with very professionally by Jay the paralegal.
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