01634 811444
Boasting over 230 years serving Chatham and the surrounding community, Stephens & Son is a renowned law firm offering both business and personal legal advice covering a huge range of areas. We have specially trained experts in every field so you can be confident the advice you receive will be accurate, precise, and both time and cost effective. Read more...
Stephens & Son
have 4 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Stephens & Son on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Stephens & Son. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Stephens & Son and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Stephens & Son performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Stephens & Son and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Stephens & Son compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Stephens & Son offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Hatten Wyatt.
Matter Type:
Wills
Anonymous
Collected on:
Rebecca was kind, accommodating and professional
A representative from Stephens & Son responded to this review on 11 April, 2025:
Thank you for writing a great review! Rebecca and the team will be delighted to read of your recent experience with us.
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Matter Type:
Wills
Susan
Collected on:
I am delighted with the service I received from Stephens & Son. Rebecca explained everything upfront including associated costs involved which made it a far less daunting process than I had imagined. Rebecca was friendly and professional and our business was concluded swiftly and to my complete satisfaction in a matter of only a couple of weeks. I cannot fault the service I received and would most certainly use them again. Many thanks.
A representative from Stephens & Son responded to this review on 31 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Wills
Susan
Collected on:
Delighted with my service from Stephens and Son. Rebecca put me at ease immediately and went through the process ensuring it easy to understand which made it far less daunting than I imagined it would be. All associated costs were explained upfront and it was a pain-free experience. I cannot fault Rebecca or the service I received and our business was concluded swiftly and to my complete satisfaction. Thank you very much.
A representative from Stephens & Son responded to this review on 31 March, 2025:
Thank you for writing a fantastic review about your recent experience Susan. It's our aim to work efficiently and act with compassion with each and every client, so it's great to know that we achieved this when assisting you. Rebecca and our wider legal team will be delighted to read of your experience and we hope that if you need further legal advice, you'd feel confident to get back in touch.
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Verified review
This review has been left by a verified client who used Hatten Wyatt.
Matter Type:
Probate
Pam
Collected on:
Very good service, everyone friendly and welcoming, and Rebecca and staff instantly made me feel at ease at a very difficult time.
A representative from Stephens & Son responded to this review on 31 March, 2025:
Thank you for leaving us some great feedback Pam. Our legal teams pride themselves on being friendly and approachable so it's great to hear that you were put at ease during a difficult time. We'll pass on your kind words which will definately bring a few smiles for our staff!
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Matter Type:
Wills
Anonymous
Collected on:
The last few years I have to say Rebecca has felt more like family than our lawyer. From helping with Probate for my Father to then our own Wills and LPAs and then probate again for my husband she now holds a special place in my heart. If you are looking for someone compassionate, friendly and who puts you at ease and doesn't make you feel like your too much trouble and who cannot do enough for you then look no further she is an absolute gem.
A representative from Stephens & Son responded to this review on 31 March, 2025:
Thank you for writing this heart-warming review. Rebecca and our wider legal team will be delighted to read your feedback. It's fantastic to see how we have been able to help multiple members of your family and that you've trusted our services with such delicate matters. We'll look forward to working with you again should you need any more help.
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Verified review
This review has been left by a verified client who used Hatten Wyatt.
Matter Type:
Deeds of easements, variation, deeds of rectifications
Anonymous
Collected on:
4 Stars
A representative from Stephens & Son responded to this review on 21 February, 2025:
Thank you for writing a review about your recent experience!
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Verified review
This review has been left by a verified client who used Hatten Wyatt.
Matter Type:
Probate
Anonymous
Collected on:
Rebecca is wonderful, so friendly and approachable. She has assisted with my fathers probate and now looking after my mothers. I would not use anyone else.
A representative from Stephens & Son responded to this review on 13 February, 2025:
Thank you for writing this fantastic review and please accept our condolences for the passing of your parents. When it comes to probate matters, Rebecca has great experience in helping family members going through difficult and challenging times. It's great to read how she was friendly and approachable during this time, Rebecca and the team will be pleased to read your kind words. Thanks again.
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Matter Type:
Purchase and Sale
Amy
Collected on:
Wow. I was recently lucky enough to have the privilege of using Heidi Thompson and Yasmin Doroudy for the sale of my house. Incredible, I couldn't be more impressed with their service. From start to finish, they made the process smooth, stress-free, and incredibly efficient.
What stood out the most was their personal and friendly approach, they went far above and beyond. They actually seem to care. Unlike some firms where you feel like just another client, Heidi and Yasmin's communication was efficient, they relentlessly chased and made the sale of my house go through rapidly, even over the Christmas period. These girls are incredible and I will actually miss their emails in my inbox!!
Highly recommended and I will have to sell another house to use them again.
A representative from Stephens & Son responded to this review on 10 February, 2025:
Thank you for writing a fantastic review, Amy. It's heartwarming to read how Heidi and Yasmin have assisted you with the sale of your property. It's not often that we recieve feedback from clients wanting more emails from our solicitors and conveyancing teams - so we welcome all of your kind words! The team will be delighted to hear of your positive experience. Thanks again.
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Matter Type:
Purchase and Sale
Lyn
Collected on:
We had a fantastic experience with our solicitors who were hardworking and completely on the ball when sorting out any problems. Yasmin is not only a professional but also a very fun person who made every step of our journey stress free because of her happy, friendly manner and great work ethic as nothing was to much trouble as she guided us through the whole process with a positive and encouraging nature. This was everything we wanted and needed while doing this stressful experience. So please be reassured that you are in good hands when dealing with Yasmin and her colleagues. We are very thankful for our experience you gave us.
A representative from Stephens & Son responded to this review on 10 February, 2025:
Thank you for writing a great review, Lyn. We pride ourselves on our proffessional and friendly approach, so it's fantastic to read how Yasmin and Heidi were able to take the stress out of the matter whilst guiding you through the legal process. The team will be pleased to read your lovely words, thanks again.
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Verified review
This review has been left by a verified client who used Hatten Wyatt.
Matter Type:
Probate
Anonymous
Collected on:
Rebecca was very friendly and approachable. I would definately use her again.
A representative from Stephens & Son responded to this review on 10 February, 2025:
Thank you for writing a great review. It's fantastic to read about your recent, positive experience with Rebecca. She will be delighted to read your kind words. We look forward to working with you again in the future if you need any further legal advice.
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Matter Type:
Purchase and Sale
Philip
Collected on:
Stephens & Son handled our recent house sale and purchase. The service was excellent. A special mention has to be made for Yasmin, who was consistently polite and friendly, helpful and efficient, and made a potentially stressful exchange much easier than it might otherwise have been.
A representative from Stephens & Son responded to this review on 20 November, 2024:
Thank you for writing a great review for our team at Stephens & Son, Philip. Congratulations on the sale of your property and purchase of your new home! We pride ourselves on delivering a five star customer experience so it's fantastic to read how Yasmin has gone above and beyond in assisting you with your legal matters. Yasmin and the team will be delighted to read your positive words, thanks again.
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Yvonne
Collected on:
I was very happy with the service I received from Stephens & Son. I would highly recommend them.
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Matter Type:
New home purchases and sales
Kirsty
Collected on:
Yasmin and Ravenna were brilliant, as a first time buyer I heard so many horror stories about the solicitor process, they were incredibly quick and supported me with all my questions. I cannot recommend them enough and will 100% use them again even though they are out of my area. Worth travelling too.
A representative from Stephens & Son responded to this review on 07 October, 2024:
Hi Kirsty Thank you so much for leaving a great review. I'm pleased that your first experience of buying a property has been a positive one with us! I will pass on your kind words to the conveyancing team who will be delighted to read about your experience.
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Matter Type:
New home purchases and sales
Thelma
Collected on:
Yasmin was very helpful to me regarding my house purchase earlier in 2024.
These matters inevitably give rise to a certain amount of tension but Yasmin was always available to answer my questions and to explain matters
Yasmin was always polite, friendly and efficient. Because of her helpful attitude I was glad to be with Stephens solicitors
A representative from Stephens & Son responded to this review on 07 October, 2024:
Hi Thelma Thank you for leaving a fab 5 star review! It's great to read how friendly and efficient Yasmin was when helping you with the purchase of your property. I have passed on your comments to Yasmin and the team - I'm sure it will make their day!
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Matter Type:
New home purchases and sales
Gary
Collected on:
We used Stephen’s and sons to buy our house - they were great from start to finish. Particularly Yasmin who was there to help whenever we needed her. Thank you
A representative from Stephens & Son responded to this review on 07 October, 2024:
Hi Gary, Thank you for the fantastic 5-star review! We're thrilled you valued our service and had a great experience with us. I've passed on your feedback to our conveyancing team who will be delighted to read about your time with us!
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We have assembled teams of lawyers, all of whom are experts within their fields and who are focussed solely on achieving the best possible outcome for our clients. By regularly dealing within a specialist area of law, each of our lawyers are fully up to date and aware of current thinking and practice guidelines so are able to provide accurate advice as well as practical solutions.
