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How Bassets Solicitors LLP Compares

Value for money

This firm - 86%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Bassets Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bassets Solicitors LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 86%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Bassets Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Bassets Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 86%
No 14%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 86%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Bassets Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Bassets Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 86%
No 14%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Bassets Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.3/5

Reviews summary

  • Excellent

    91
  • Very Good

    4
  • Average

    5
  • Poor

    0
  • Awful

    16

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Nathaniel

Verified review

This review has been left by a verified client who used Bassets Solicitors LLP.

Matter Type:

Employment Law

Nathaniel

August 01, 2025

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Collected on:

Employment law support

Excellent support provided in relation to employment law query, clear and practical advice given at all stages.

Excellent lawyer and would use again, and recommend to others.

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Kirsty

Matter Type:

Family law

Kirsty

July 13, 2025

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Collected on:

Thank you Suman

I had the privilege of having Suman as my solicitor. My case was pretty complex and lasted just over a year, including 5 court hearings and untold amounts of preparation and paperwork.
Suman was fantastic from start to finish, I was continuously kept up to date and always understood my position and my options. Suman maintained professional throughout but also so kind and caring too. There was never anything too big or small and there were many times she worked all hours perfecting paperwork and making sure she didn’t miss anything.

For my final hearing Suman had arranged a barrister for me, I personally asked that Suman represent me as I was that confident in her. She was a little nervous because she had never represented a client at a final hearing before. Well she absolutely smashed it, as I knew she would, so much so that after her reading out my closing statement she had prepared, the opposing party declined to comment and withdrew, admitted defeat and left before the hearing finished.
I cannot thank her enough for all the hard work and dedication she put into helping me, her work ethic and capabilities are endless and I wish her all the best for the future.
Thank you again Suman.

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Sharon

Matter Type:

Settlement Agreements

Sharon

July 10, 2025

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Collected on:

Excellent service & Advice

First time using a solicitor and when calling around to find the best one Bassets was top one. They went above and beyond to help us and made every step easy. Communication was amazing and Rob was very professional, friendly and approachable. Loretta was very proactive and approachable.

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Graham

Matter Type:

Wills

Graham

July 05, 2025

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Collected on:

Excellent service for new Wills

Samantha provided excellent communication, guidance, and was very quick to respond to emails, throughout the process of discussing our new Wills for myself and my Wife.
When we met Samantha to sign the legal documents she was very professional, pleasant, and made us both feel, like long standing customers.
I would highly recommend Bassets Solicitors.

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Chloe

Matter Type:

Criminal defence - All

Chloe

July 04, 2025

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Collected on:

Great advise and help

Rob Weston took on my husbands case after being recommended him specifically.
100% recommend. Rob has been so helpful/honest through it all. He’s very friendly and gives clear great advice. Cannot thank him enough for all the help.

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Derek

Derek

April 14, 2025

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Collected on:

Outstanding expertise and professionalism

Yet again, we have received outstanding expertise and professionalism from Adam Warren and his colleagues Bethany and Deanne. Adam and his team are highly experienced, efficient and very approachable. We have total confidence in them and recommend them very highly and without a single reservation. We are deeply grateful to them.

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Peter

Matter Type:

Residential Conveyancing

Peter

November 22, 2024

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Collected on:

Helpful and informative

Stephanie and Pauline are superb. They’re very experienced and always willing to help.

They give you the right information you need without overloading you and are always willing to listen and help you understand everything.

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Tacing

Matter Type:

Employment Law

Tacing

November 15, 2024

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Collected on:

Efficient and responsive Solicitors

Rob booked me in for a face to face meeting the next day, all legal advice was given and settled very quickly. Rob was thorough and explained contract agreements, he understood the instructions over the phone. Many thanks and highly recommended.

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Leslie

Matter Type:

Settlement Agreements

Leslie

October 23, 2024

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Collected on:

Great service

The experience from visiting the solicitors, from start to finish, was very straightforward. would not hesitate, in using them again.

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Brian

Brian

August 05, 2024

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Collected on:

Possible Court Proceedings.

Having found myself in a messy situation that required possible Court action, I cannot speak highly enough of the advice and support that I received from Bassets.
They guided me through the process and offered me the best possible advice.
Gratefully the case did not require the intervention of the Court and the situation has thankfully been resolved.

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Reviews collected from

Kirsty

Matter Type:

Family law

Kirsty

July 13, 2025

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Collected on:

Kirsty

I had the privilege of having Suman as my solicitor. My case was pretty complex and lasted just over a year, including 5 court hearings and untold amounts of preparation and paperwork.
Suman was fantastic from start to finish, I was continuously kept up to date and always understood my position and my options. Suman maintained professional throughout but also so kind and caring too. There was never anything too big or small and there were many times she worked all hours perfecting paperwork and making sure she didn’t miss anything.

For my final hearing Suman had arranged a barrister for me, I personally asked that Suman represent me as I was that confident in her. She was a little nervous because she had never represented a client at a final hearing before. Well she absolutely smashed it, as I knew she would, so much so that after her reading out my closing statement she had prepared, the opposing party declined to comment and withdrew, admitted defeat and left before the hearing finished.
I cannot thank her enough for all the hard work and dedication she put into helping me, her work ethic and capabilities are endless and I wish her all the best for the future.
Thank you again Suman.

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kelsi

Matter Type:

Family law

kelsi

October 01, 2024

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Collected on:

kelsi

Suman was an amazing solicitor had everything needed for family court way before the deadline, always in contact via email and helped win my case.

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Harbans

Harbans

August 07, 2024

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Collected on:

Harbans

I have been dealing with the firm for 10 years, they provide a great service and they are always very helpful

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Rebecca

Rebecca

August 01, 2024

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Rebecca

Great experience with Bassets helping me evict some tenants. They were supportive throughout and quickly answered any questions I had. I highly recommend them.

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Svetlana

Svetlana

April 24, 2024

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Collected on:

Svetlana

Lovely service, Kathy and Deane went above and beyond organizing to get my documents witnessed by solicitor and sent over to the estate agents in a very short period of time as I was in a rush to get it done asap. Highly recommend this firm.

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Bassets Solicitors LLP are accredited by

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About this branch

Description

Founded by James Basset in 1854, we are an independent firm of solicitors with offices in Rochester and Gillingham, Kent. We provide a full range of legal services for individuals and businesses and have been offering expert legal advice for more than 150 years. We are a forward thinking practice with dedicated, professional and specialist staff. We endeavour to deal with every individuals legal affairs in a business-like and competent manner. The firm is one of the largest practices in the Medway Towns and North Kent, servicing clients across Kent, the South East and London. We are conveniently located in Rochester and Gillingham and can arrange home visits. Both offices are accessible by public transport and are situated close to local bus routes and are only a few minutes walk away from the local railway stations. We have limited facilities for disabled clients and public parking is available in close proximity to each office. Our aim is to provide a high quality standard of advice and technical expertise that is competitive in price. We deal with both private clients and those that are eligible for public funding in relation to family and criminal matters. The firm has the Quality Mark Standard from the Legal Aid Agency. We believe strongly in client care. We offer an efficient, friendly service and are proud to be able to offer the complete legal solution for your needs. Bassets Solicitors – Legal Services for Medway, Strood, Rochester, Chatham, Gillingham, Rainham, Gravesend, Dartford, Sittingbourne and Maidstone

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Drugs offences
    • Fraud
    • Harassment
    • Juvenile
    • Legal aid
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Sexual allegations including Rape and Sexual Assaults
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Early return of driving licence
    • Exceptional Hardship
    • Failing to notify DVLA
    • Failure to furnish identification
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Mobile phone offences
    • New Driver Provisions
    • Notice of intended prosecution
    • Recognition of disqualification
    • Restoration of licence
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Special Reasons
    • Speeding offences
    • Stopping and reporting
    • Totting Up Driving Ban
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pay Issue
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Trusts
  • Notary
    • Notary
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Company & Commercial
    • Debt Recovery
    • Employment - business
    • Partnership and LLP law
    • Small businesses
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