I approached his lawfirm as they dealt with abuse cases. I approached Farley, 5/6 years ago and still no decision. On my case I'm still waiting. I was promised a copy of my files so that I could go through them and still to this day I do not have my files. I've tried to make a formal complaint. Farley solicitors website does not have a complete section. When I called them to discuss. I was told I would need to speak to a lady called Debbie King about my complaint I'm still waiting to speak to this lady my experience of 5 to 6 years has not been pleasant. When you call to speak to the lawyer that's support. In your case they're never available. You have to book a telephone appointment weeks in a head to speak to the Lawyer . Avoid this law firm, as there are much better lawfirms out there with a heart and compassion to support you not from this law, firm, the money, greedy, hungry takers. Avoid at all costs.