Mark
Collected on:
Overpriced
Simple tasks, extortionate prices. They take advantage of non legal trained customers thinking that they don’t have a clue.
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Napthens LLP
01772888444
- Address
- PR1 3JD
- 01772888444
- www.napthens.co.uk
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How Napthens LLP Compares
Value for money
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Napthens LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Napthens LLP. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
Limited data.
ReviewSolicitors uses our community data to show you how many clients used Napthens LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Napthens LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
Limited data.
ReviewSolicitors uses our community data to show you how many clients used Napthens LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Napthens LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Napthens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Lucretia
Collected on:
A Devastating Experience with Napthens Solicitors – No Accountability
This review is for a different branch.
Title: A Devastating Experience with Napthens Solicitors – No Accountability, No Justice
Negative Rating!!!!
I turned to Napthens Solicitors for legal support—what I received was negligence, conflict of interest, ignored instructions, and unauthorized billing. My experience spanned over a year and culminated in Napthens withdrawing from my case after causing significant damage.
They shared my late husband’s death certificate with opposing counsel without informing me.
They missed key deadlines, failed to enforce settlement terms, and let critical agreements lapse—all while charging me.
When I raised a conflict of interest, they refused to reassign my solicitor, dismissed my complaint, and billed me for complaining.
I had a £0 balance when I formally objected, yet they continued to act without consent and added new charges before withdrawing.
I was left to file my own strike-out application because they neglected to challenge a baseless claim.
All of this occurred without regulatory intervention—the SRA and Legal Ombudsman have yet to act, despite being made fully aware.
After 20 documented examples of misconduct (all posted publicly here: https://x.com/MY_Property_UK/status/1923493082579730790), I’ve paid the price in time, money, health, and trust—and no one has been held accountable.
I do not recommend Napthens to anyone seeking competent, ethical, or client-centered legal representation.
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Lucretia
Collected on:
A Devastating Experience with Napthens Solicitors – No Accountability
This review is for a different branch.
Title: A Devastating Experience with Napthens Solicitors – No Accountability, No Justice
Negative Rating!!!!
I turned to Napthens Solicitors for legal support—what I received was negligence, conflict of interest, ignored instructions, and unauthorized billing. My experience spanned over a year and culminated in Napthens withdrawing from my case after causing significant damage.
They shared my late husband’s death certificate with opposing counsel without informing me.
They missed key deadlines, failed to enforce settlement terms, and let critical agreements lapse—all while charging me.
When I raised a conflict of interest, they refused to reassign my solicitor, dismissed my complaint, and billed me for complaining.
I had a £0 balance when I formally objected, yet they continued to act without consent and added new charges before withdrawing.
I was left to file my own strike-out application because they neglected to challenge a baseless claim.
All of this occurred without regulatory intervention—the SRA and Legal Ombudsman have yet to act, despite being made fully aware.
After 20 documented examples of misconduct (all posted publicly here: https://x.com/MY_Property_UK/status/1923493082579730790), I’ve paid the price in time, money, health, and trust—and no one has been held accountable.
I do not recommend Napthens to anyone seeking competent, ethical, or client-centered legal representation.
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SANDRA
Collected on:
Great Service
This review is for a different branch.
I have had dealings for numerous matters for over fifteen years with Napthans, and for my latest dealings used the southport arm to the buisness with good success.
The team were attentive,and kept me up to speed on all matters,with a positive outcome once again for myself.
I will be using them again soon to update my will.
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