Laura
Collected on:
Professional, Efficient, and Saved Me Thousands
I was referred to Stephensons’ Costs Team through Partner Paul Loughlin, and I’m incredibly grateful I was. I needed legal representation to dispute an excessive legal bill I had received from another firm of solicitors, and within just an hour of the referral, Neil Smallwood called me directly. Neil clearly explained my options, outlined the estimated costs, and gave me immediate confidence in his approach.
Neil, along with his colleague Lee Simpson, handled the matter with outstanding professionalism. They successfully challenged the bill, securing a reduction of over £4,500 — a result far better than I expected. The entire process was straightforward and stress-free. I was kept informed at every stage via email, and communication was always prompt and clear.
Thanks to Stephensons, not only was the disputed amount significantly reduced, but the matter was settled without the need for court proceedings. As a result, my total fees ended up being even less than originally estimated.
I’m genuinely pleased I chose Stephensons and wouldn’t hesitate to recommend them to anyone in need of legal assistance. A huge thank you to Paul, Neil, and Lee for their exceptional work.
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