Rhys Owen
Collected on:
Wouldnt even discuss
Terrible service.
Completely uninterested in my case.
Claimed that the consultation would cost almost as much as the charge.
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Duncan Lewis Solicitors Ltd
03337720409
Duncan Lewis Solicitors, a multi award-winning national law firm, serves both corporate and private clients across 25 areas of law. Recognised by The Legal 500 and Chambers & Partners UK for our dedication and professionalism, we were recently crowned Law Firm of the Year at the LexisNexis Awards 2024 and Modern Law Awards 2023. Our team is passionate about giving people a voice and providing top-tier legal representation. As the largest legal aid provider in the UK, we also excel at representing society's most vulnerable with care and empathy. Read more...
- Address
- LE1 1FB
- 03337720409
- www.duncanlewis.co.uk
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Duncan Lewis Solicitors Ltd
have 16 other locations
Available lawyers at Duncan Lewis Solicitors Ltd
How Duncan Lewis Solicitors Ltd Compares
Value for money
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Duncan Lewis Solicitors Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Duncan Lewis Solicitors Ltd. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Duncan Lewis Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Duncan Lewis Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Duncan Lewis Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Duncan Lewis Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Duncan Lewis Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Matter Type:
Asylum and Deportation
Nicolas
Collected on:
Excellent Help
This review is for a different branch.
According to my experience I would recommend to anyone who want to be assisted to chose Duncan Lewis Solicitors.They have an amazing team. I personally have been assisted by Swarnika Goyal for my asylum application.
It’s been such a wonderful experience working with her.She is professional, patient and respectful. I didn’t expect her to put so much work into it.
I am glad and don’t regret to have joined Duncan Lewis solicitors.
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Matter Type:
Housing Associations
Farhia
Collected on:
William Harding – Truly Exceptional
This review is for a different branch.
I’m incredibly grateful to William Harding for the exceptional support he provided during my housing case. From day one, he worked tirelessly, always made himself available to answer my questions, and ensured I felt supported and informed throughout the entire process. His dedication and work ethic were second to none.
What truly set William apart was his genuine care and commitment. He didn’t treat my case as just another file, he approached it with real passion and determination. Thanks to his efforts, we not only secured everything we requested, but achieved an outcome that went above and beyond my expectations.
I also want to commend Duncan Lewis Solicitors as a whole. The firm is truly impressive, professional, reliable, and clearly dedicated to achieving the best possible results for their clients. I couldn’t have asked for better representation.
A representative from Duncan Lewis Solicitors Ltd responded to this review on 05 June, 2025:
Dear Farhia Thank you for taking the time to share your experience. We are delighted to hear that Housing Caseworker William Harding provided the support and dedication you needed throughout your case. Your feedback motivates us to continue delivering the highest standard of service. Kind regards, Duncan Lewis Solicitors Ltd.
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Abdulfatah
Collected on:
the intelligent lawyer
This review is for a different branch.
you will never regret,the right man in the right place
A representative from Duncan Lewis Solicitors Ltd responded to this review on 05 June, 2025:
Dear Abdulfatah We appreciate your feedback and are glad to hear that Public Law DirectorToufique Hossain made a positive impact in your case. Kind regards, Duncan Lewis Solicitors Ltd.
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Matter Type:
Repossessions
Dave
Collected on:
Wajma Zazai
This review is for a different branch.
Wajma was acting as duty solicitor at Romford County Court. Not only was she kind and empathetic, but gave clear and concise advice as to what would happen during the course of the hearing and what steps could be taken to assist us. Wajma was clearly well respected amongst the Court staff and other legal professionals alike, and I'm incredibly grateful for the help and support she offered.
A representative from Duncan Lewis Solicitors Ltd responded to this review on 30 May, 2025:
Dear Dave Thank you for your positive feedback. We are delighted to hear that our team was able to effectively support you. We will ensure your message is passed on to those involved in your case. Thank you again for choosing Duncan Lewis. Kind regards, Duncan Lewis Solicitors Ltd
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Kel
Collected on:
Two Complaints & STILL IGNORED by Directors Including CEO
This review is for a different branch.
The TEAM ARE NOT passionate about giving people a voice & unless you do the work yourself providing them with truth no legal representation would occur. May be the largest legal aid provider but as above in fact, you are ignored not consulted spoken to with very ill manner, Not Professional by any stretch.
NO NO They do not excel here at representing society's most vulnerable with care and empathy. My CASE IS THREE YEARS ONGOING WITH MANY SOLICITORS TAKING OVER IVE HAD TO RESEND DOCUMENTS REPEAT MY CASE AND NOTHING COULD BE FURTHER FROM THE TRUTH IM UTTERLY IGNORED NOT CONSULTED EVEN AFTER COMPLAINING TWICE to which it still goes on. I’ve two other cases I’ve disclosed stating I will pay privately take food out of my mouth to do so, told both would be raised again nothing is s done?
I’ve contacted the CEO and directors all have ignored me, I’m now going to have to announce the failures via social media and Ombudsman they cannot even get the complaints correct & have offered m, £100.00 (it’s not the answer a person needs legal representation do your job it is not your clients area of knowledge but we are being made to learn and they take the credit? IT IS TRULY CONCERNING & EXTREMELY SIMPLE SICKENING TO ONES CORE WITH THE ADDED STRESS OF TOTAL DISREGARD)
All legal matters are stressful but to those suffering and then having to be disregarded by their own Solicitor’s not just one but all, is unacceptable.
A representative from Duncan Lewis Solicitors Ltd responded to this review on 02 June, 2025:
Dear Kel Thank you for your review. We are sorry to hear about this. We can confirm that your previous concern was fully investigated, a response was provided and a goodwill offer was made at the time. We did not receive a response to that offer. You were also advised at the time that you had the right to refer the matter to the Legal Ombudsman. Your most recent complaint has been acknowledged and is currently being handled in accordance with our complaints handling procedure. To ensure consistency and a fair outcome, we kindly ask that all correspondence continue through the appropriate complaints channel. We remain committed to resolving this matter and will be in touch once our investigation is complete. Kind regards, Duncan Lewis Solicitors Ltd.
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Magali
Collected on:
Excellent legal service – highly recommend
This review is for a different branch.
I had the pleasure of working with Mrs Alleena Akhtar from this London-based law firm, and I could not be more pleased with the level of service I received.
Mrs Alleena Akhtar demonstrated exceptional professionalism, deep legal knowledge, and a genuine commitment to achieving the best possible outcome.
From start to finish, he was responsive, clear in her communication, and highly organised. I felt informed and supported at every stage of the process. Her ability to navigate complex legal matters with clarity and precision was truly impressive.
I would not hesitate to recommend Mrs Alleena Akhtar and his firm to anyone in need of reliable and high-quality legal advice in the UK. Thank you again for your dedication and excellence.
A representative from Duncan Lewis Solicitors Ltd responded to this review on 30 May, 2025:
Dear Magali Thank you for your positive feedback. We are delighted to hear that Private Immigration Trainee Solicitor Alleena Akhtar was able to support you through what can often be a challenging time. We will ensure your message is passed on to her. Thank you again for choosing Duncan Lewis. Kind regards, Duncan Lewis Solicitors Ltd
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Matter Type:
Children
Marta
Collected on:
Forever thankful for your dedication
This review is for a different branch.
I cannot really express fully how thankful I am to Duncan Lewis and especially Sophie Rayment and Jade Whitelaw. There are no words that can describe how grateful you trully are, to the people that gave you back a little bit of control of your life and freedom. The knowledge, commitment and work they have put into my "eventful" case (as described by my barrister), doesn't go unnoticed. If I ever had to go back to court (although I hope it will not happen), I would be definitely coming back. Once again, massive THANK YOU for all your hard work.
I cannot say much about the cost as I had Legal Aid. It was estimated to cost £10,000. At this point, I don't know if it was more or less than that 10k.
A representative from Duncan Lewis Solicitors Ltd responded to this review on 27 May, 2025:
Dear Marta Thank you for your kind review. We are delighted to hear that Director Sophie Rayment and Trainee Solicitor Jade Whitelaw of our Child Care team were able to support you through such a challenging and important time. We wish you all the very best for the future. Kind regards, Duncan Lewis Solicitors Ltd.
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Abdo
Collected on:
Ducan Lewis greatest Work
This review is for a different branch.
I was very satisfied with how my case was handled from start to finish. My caseworker Ms.Sajal Prashar, was professional, knowledgeable, and genuinely made me feel supported throughout the process. Communication was clear and consistent—whether through phone calls, emails, I always felt informed and up to date, and the best thing that always she provided me with a Sudanese interpreters
The level of service was excellent, and she always available to answer my questions . I appreciated her honest advice and the way she explained complex legal matters in a way I could easily understand. Overall, the experience was smooth and reassuring. I would highly recommend the services of Ducan Lewis to anyone in need of legal support.
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Abdo
Collected on:
Great work
This review is for a different branch.
Dear respectful Sajal
Thank you once again for your continued help. I’m very grateful to have you as my caseworker.
Kind regards,
Abdelmuneim Subahi
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Reviews collected from
Khedira
Collected on:
Khedira
Duncan Lewis and specially Sam glover did help and sort out the matter of child in family court .I really appreciate and encourage his professionalism.
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Michael
Collected on:
Michael
Very highly recommended
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Rachid
Collected on:
Rachid
I have a great chance to have an amazing and highly qualified solicitor from Duncan Lewis Solicitors. Mrs Phong Ma put me in the right direction by giving me the right advice. It is been a great collaboration. She knew my concerns and was very understanding. She dealt with my case efficiently. She was so professional and passionate about her job. She treated me with respect. I only have good memories of Mrs Phong MA.
Thank you Mrs Phong MA. You put smile in my face.
Rachid
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Dawood
Collected on:
Dawood
Good service . good result. Ahmed khan is a very good solicitor. Highly recommended.
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Jagdip
Collected on:
Jagdip
Timely response and received a positive outcome that we were not expecting.
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Duncan Lewis Solicitors Ltd are accredited by
About this branch
Description
At Duncan Lewis Solicitors, we proudly serve corporate and private clients in over 25 areas of law. Our headquarters in the heart of London and offices in major cities across England and Wales give us a broad national presence. Recognised by The Legal 500 and Chambers & Partners UK as a top-tier law firm, we’re described as “a diligent and professional team that is prepared to go the extra mile for its clients.” We’re also honoured to be listed among The Times 200 Best Law Firms. As a multi-award-winning law firm, we recently earned the prestigious title of Law Firm of the Year at the LexisNexis Awards 2024, after also winning the same accolade at the Modern Law Awards 2023. In that same year, we were recognised for our outstanding work in Diversity and Inclusion. Our motto, 'give people a voice,' underpins everything we do. We strive for exceptional outcomes through high-quality legal representation, advocating fiercely for our clients. Beyond our private-client work, we are the UK’s largest provider of legal aid services, dedicated to representing society's most vulnerable. We care deeply about your wellbeing and are committed to offering the best possible service with empathy and understanding.
Practice areas
We have specialist solicitors in Actions against Public Authorities, Commercial & Company, Child Care, Civil Liberties & Human Rights, Civil Litigation, Clinical Negligence, Court of Protection, Crime, Cross-Border Disputes, Education Law, Employment, Family, High Net-Worth Divorce, Housing, Immigration, Personal Injury and Public Law and Wills & Probate.
Regulated by
Legal services
Personal areas of law
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Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
-
Consumer
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Libel and Defamation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Malicious falsehood
- Pre-publication advice
- Travel rights
-
Crime/ Criminal Defence
- Assault
- Business Crime
- Criminal Damage
- Criminal defence - All
- Drugs offences
- Fraud
- Murder and Manslaughter
- Professional Conduct
- Regulatory Defence
- Theft
-
Education
- Education
-
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
-
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Arrangements Following Divorce
- Child Law
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Legal aid
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
-
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
-
Human rights
- Human rights
- Judicial review
-
Immigration
- Administrative reviews, appeals and judicial reviews
- Ancestry visas
- Applications for British citizenship
- Applications for discretionary leave
- Applications to extend leave to remain or for settlement
- Asylum and Deportation
- Asylum applications and appeals
- Citizenship
- Deportation appeals
- EEA Family Permits
- EEA Registration Cards
- EEA Residence Permits
- Entry clearance applications and appeals
- Family Based Visas
- Family Reunion Applications / Appeals
- Family Visit Visa Applications /Appeals
- General Visit Visa Applications / Appeals
- Human Rights
- Illegal Workers and Civil Penalties
- Immigration Law
- Indefinite leave to remain applications
- Marriage Applications/Appeals
- Nationality, Citizenship, Registration application
- Partner and family visas
- Re-entry bans
- Refugee Family Reunion
- Settlement Applications and indefinite leave to remain appeals
- Tier 1 (investors, entrepreneurs and exceptional talent)
- Tier 2 (sponsored skilled workers)
- Tier 4 (students)
- Tier 5 (temporary workers)
- UK ancestry
- Visas
-
Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Tax Advisory Services
- Tax Compliance Services
- Trusts
-
Notary
- Notary
-
Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
-
Professional Negligence
- Barristers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional Negligence
- Professional trustees
- Valuers
-
Welfare & Benefits
- Benefits
- Housing
- Mental Health
-
Wills, Trusts & Probate
- Probate
- Trusts
- Wills
Business areas of law
-
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
-
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Intellectual Property
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Statutory Demands
- Summary Judgment
- Tax
- Unfair Loan Charges
-
Dispute Resolution
- Mediation
-
IT & Intellectual Property
- Advertising and Marketing Compliance
- Anti-Counterfeiting and Anti-Piracy
- Confidential Information, Know-How and Trade Secrets
- Copyright
- Dealing with intellectual property infringements
- Design rights and product designs
- Domain Names
- Intellectual Property Litigation and Dispute Resolution
- Patents
- Personality and Image Rights
- Trade Marks and Designs
-
Regulations
- Health and Safety
- Licensing