After a short delay caused by misunderstanding (Demetris needed our formal agreement to proceed), the process of selling our house and purchasing another was handled efficiently and with much patience. We were in the middle of a long chain, and right up to the end it was touch and go whether we would be able to exchange contracts before the agreed completion date. As it was, there was a narrow two-day window between the two.Demetris kept his nerve and reassured us. Throughout the long process he kept us in touch with developments by email, although many of them were brief messages to other lawyers, copied to us, which were not always easy to understand.