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How OTB Legal Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of OTB Legal on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using OTB Legal. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 9%
Overpriced 3%
About Right 87%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how OTB Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how OTB Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that OTB Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    647
  • Very Good

    19
  • Average

    0
  • Poor

    1
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Fergal Kelly

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Family Based Visas

Fergal Kelly

June 05, 2025

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Ajantha the legalese wizard

When getting in contact with Ajantha in regards to getting a partnership visa for my partner, Ajantha has been great to work with, she has a very warm and inviting attitude, with great legal advice, which helps give you confidence in an otherwise very confusing and difficult process. I highly recommend her, she was very clear and put everything in a very easy to understand way, along with her expert knowledge helped secure my partners visa. We couldn’t of done it without her.

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Matt

Matter Type:

Family Based Visas

Matt

June 04, 2025

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Truly Outstanding Support from Ajantha and her colleagues at OTB

We cannot recommend Ajantha highly enough. From start to finish, she guided us through the labyrinthine UK spouse visa process with exceptional professionalism, warmth and clarity. As a British-Argentine couple navigating a complex and often intimidating system, we were incredibly grateful for her calm, thorough approach. She took the stress out of it, and we always felt like we were in safe hands.

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Colleen Fimister

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Colleen Fimister

June 02, 2025

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Collected on:

Excellent Experience!

Atty was incredibly helpful and was able to get us the answers we needed in a timely and organized manner. Many thanks!

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Jessica Schwarzenbach

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Family Based Visas

Jessica Schwarzenbach

June 02, 2025

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Spouse Visa

OTB was recommended by a friend but the lawyer in question was a work permit lawyer. As my visa was a personal visa, I was assigned to Natasha Mitter. I am very pleased that Natasha was the one to support my husband and me during this complicated visa process. Our experience with the firm is through my relationship with Natasha, so in our case, all the attributes listed below refer to Natasha. Some of her additional qualities are warmth, intelligence, and a sense of humor!
Thank you!!

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ABC

Matter Type:

Family Based Visas

ABC

May 30, 2025

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Smith family - visa and right to abode

Once I knew I was getting transferred to the UK, my husband and I immediately started researching and contacting immigration firms and individual immigration lawyers. We had several consultations, but everywhere we tried, it was frustrating - we felt like we would end up being one case for a large corporate firm, some lawyers would take a week or more to even get back to us, and overall everybody else felt very unpersonable. It was so refreshing to find OTB, and Natsha in particular! She was absolutely fantastic from the first minute: knowledgable, organized, and so friendly. We immediately had every confidence in trusting our immigration process with her, and didn't even need to think twice about moving forward under her guidance. Throughout the entire process of helping me with my spouse visa, and my daughter with her right to abode, she was always there, and had every bit of information that we needed. Even though there was a very tight timeframe for getting my visa, it got here with time to spare! All of us have been so stressed and busy with every aspect of relocation, but Natasha made the immigration process so straightforward, she really took a lot of time and care into making sure everything was correct and on track. What should have been the most stressful part of relocation was something that I never even worried about, thanks to her. I can't tell you how much that means to us! She always responded so quickly to emails too! Even though OTB was more expensive than some of those other firms, it was worth every single penny to have Natasha on the case, and would love to have her help with everything that we need moving forward. Thank you so much! I'm checking every box below, because she honestly exceeded every singe one of our expectations. I can't say enough that will really capture in words how great Natasha is.

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Victoria P.

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Victoria P.

May 29, 2025

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A very satisfactory experience through all the process

I contacted OTB and got an email reply right away. They organized a video call the same week to explain the options of service and give first advice on my case. We decided to get Atty's help through the whole process. She was very clear and helpful with the documents we needed to collect, and checked them with us on another videocall explaining the next steps. The whole process was fast, clear, smooth, and keeping us always informed. I would highly recomment their services and I will contact them again for my next extensions/irl in the future! I can´t thank Atty enough!

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Charles

Matter Type:

Visas

Charles

May 19, 2025

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Thank you OTB Legal

I am very pleased to give OTB Legal a reference for their excellent service in processing a UK visit visa for my Wife’s Niece. It was not a straight forward application as our Niece had her previous visit visa application refused. (not an application processed by OTB I should add) But thanks to the guidance of Ajantha, our application this year was successful. Ajantha advised on the documentation required, collated it and submitted it on our behalf; leading to a happy family reunion. She was available any time of the day, any day of the week. A big thank you to her from my Niece and family.

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Mike

Matter Type:

Indefinite leave to remain applications

Mike

May 16, 2025

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Indefinite Leave to Remain

I used OTB Legal to apply for indefinite leave to remain on behalf of my American wife, who had a residence permit for 5+ years preceding her date of application, but was prevented by the pandemic from being physically present in the UK for the whole of the period. So there was some uncertainty as to whether all criteria for ILR would be considered satisfied by the Home Office, and the initial estimate of success was 40–50%. However, the experience was very positive, not only because the application was ultimately successful, but also because Ajantha was simultaneously very friendly and very professional, took care to ensure that all issues were addressed, and enabled me to remain optimistic about the prospects for success throughout four months of waiting for a decision.

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Rose

Matter Type:

General Visit Visa Applications / Appeals

Rose

May 15, 2025

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Collected on:

Excellet!

Laura was very professional and knowledgeable. The most important thing for me was her timely responses and her thorough review of all documents and obviously the positive outcome at the end.
This was actually my third time using the firm and all of my experiences were nothing less than excellent! Highly recommended!

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O FOWODU

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Nationality, Citizenship, Registration application

O FOWODU

May 13, 2025

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Outstanding Legal Representation – Highly Recommend OTB Legal

OTB Legal helped me through a tough immigration appeal on my residency; and thanks to their expertise, it was successfully resolved. I later used them for my citizenship application, which was approved in under two months.

They clearly explained the legal process, kept me updated, and were always easy to reach. I had a dedicated lawyer for each case, and their professionalism and support made all the difference. Miss Ajantha Brabaharan handled the citizenship application, and she is exceptionally good. I recall contacting her while she was on vacation outside the country; instead of ending the call, she gave me about an hour of her holiday time. OTB Legal is Highly Recommended.

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Reviews collected from

Lucas

Matter Type:

Immigration Law

Lucas

April 08, 2025

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Lucas

Excellent support throughout from OTB legal for what has evolved into a complex application for a 10 year UK visa since last time we applied. Whilst I cannot comment on other OTB legal services, I can sincerely recommend Natasha Mitter from OTB, and the lawyer appointed by OTB to support the application, for not only her dedication, professionalism, and guidance, but also her support when required. Thanks Natasha, sincerely appreciated.

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Frank

Matter Type:

Human Rights

Frank

April 30, 2025

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Frank

Very reliable and extremely thoughtful and professional

I contacted this firm as my disabilities and terminal health conditions were being totally dismissed by the administrations, it was a matter of negligence that this law firm took very seriously, as I am also terminally ill, a detail that I never mentioned to them as I felt from the very beginning of my contact with Natasha, that took matters in her hands and immediately engaged, that I am indeed speaking with someone extremely professional, but above all very thoughtful, caring with a level of humanity that deserves the most highest recognitions and if I can, I will extend my reach to present this firm for the Kings awards that they deserve. I truly appreciate and am so pleased and short on words to express my gratitude, Thank you so much OTB and Natasha, I wish you all the blessings.

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Kaia

Matter Type:

Immigration Law

Kaia

March 29, 2025

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Collected on:

Kaia

We could not have made this move without Emma and OTB. They were extremely helpful, professional, and transparent throughout the entire process, and we are happy to have trusted their expertise.

I cannot recommend them highly enough, and feel truly lucky to have made the right choice when it comes to legal advice and document processing. <3

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Arjan

Matter Type:

Citizenship

Arjan

March 26, 2025

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Arjan

I’m so thankful to Mark Lilley-Tams for helping me through my British naturalisation process. He was always available to answer my questions and guide me every step of the way, making everything simple and stress-free. Thanks to his support, I am now a proud British citizen. I highly recommend Mark and OTB Legal for anyone needing immigration help.

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Katarzyna

Matter Type:

Citizenship

Katarzyna

March 26, 2025

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Katarzyna

I couldn’t be more grateful for the exceptional support I received from Mark-Lilley Tams during my British naturalisation process. From our very first meeting, Mark made me feel at ease with his friendly demeanor and impressive expertise. He was always available to answer my questions and guide me through every step, ensuring I fully understood the process and felt confident moving forward.

Mark’s attention to detail and unwavering dedication made what could have been an intimidating experience feel smooth and manageable. His prompt responses and readiness to help at any time truly set him apart. Thanks to his support, I achieved my goal of becoming a British citizen, and I now look forward to the new opportunities this citizenship brings.

I wholeheartedly recommend Mark to anyone seeking professional, caring, and knowledgeable legal assistance for naturalisation. His commitment and personalized approach have made a significant impact on my life, and I will always be thankful for his help.

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About this branch

Description

OTB Legal are a specialist UK Immigration law solicitors, offering a full range of immigration services to both businesses and individuals. Recognised by the Legal 500 and Chambers and Partners as being one of the best in our field, we have an outstanding success rate on cases. We pride ourselves on being different from the usual tired cliché of solicitors and bring a refreshing, modern service with client experience at the heart of everything we do. Understanding that immigration law can be daunting, we are here to help you. As one of the few firms that offer free initial advice, why not take advantage and schedule a free consultation for your case today?

Practice areas

Immigration Law

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Immigration
    • Administrative reviews, appeals and judicial reviews
    • Ancestry visas
    • Applications for British citizenship
    • Applications for discretionary leave
    • Applications to extend leave to remain or for settlement
    • Asylum and Deportation
    • Citizenship
    • Deportation appeals
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Entry clearance applications and appeals
    • Family Based Visas
    • Family Reunion Applications / Appeals
    • Family Visit Visa Applications /Appeals
    • Further leave to remain applications
    • General Visit Visa Applications / Appeals
    • Human Rights
    • Illegal Workers and Civil Penalties
    • Immigration Law
    • Indefinite leave to remain applications
    • Marriage Applications/Appeals
    • Nationality, Citizenship, Registration application
    • Partner and family visas
    • Re-entry bans
    • Refugee Family Reunion
    • Settlement Applications and indefinite leave to remain appeals
    • Tier 1 (investors, entrepreneurs and exceptional talent)
    • Tier 2 (sponsored skilled workers)
    • Tier 4 (students)
    • Tier 5 (temporary workers)
    • UK ancestry
    • Visas
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