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How OTB Legal Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of OTB Legal on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using OTB Legal. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 2%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how OTB Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how OTB Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that OTB Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    647
  • Very Good

    19
  • Average

    0
  • Poor

    1
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Vince

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Vince

June 04, 2025

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Collected on:

Excellent Spirit, Excellent Results

Atty & Bridget are part of the excellent Team at OTB that we’ve dealt with over the years, & even on this occasion when they handled our Application, their support was faultless...delivering way beyond our wildest expectations. Kudos to the excellent spirit of your work; you deserve all the good flowers in England (poetic).

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Gloria & Vincent Kay

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Gloria & Vincent Kay

June 04, 2025

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Collected on:

Outstanding legal support!

We have received exceptional legal service every time. We've used OTB Legal over the years and cannot commend them enough. They provide clear, honest advice on likely outcomes and guide you through every step of the process. Their support is outstanding and truly puts your mind at ease. I cannot recommend them highly enough.
Thank you Atty and Bridget for the support with the successful fee waiver application 😊 Truly grateful 🙏🏽

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Bledar

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Family Based Visas

Bledar

June 03, 2025

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Collected on:

FLR Application 5 year route

Mark and he’s team were great on helping me on my application for visa extension.

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Raja

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Citizenship

Raja

May 21, 2025

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Collected on:

Outstanding Support and Professionalism - Citizenship application

I had the pleasure to work with Emma Cohen on a citizenship application. Emma is very knowledgeable, proactive, extremely pleasant and has made the application process very smooth.
Emma was always available to address any questions we had throughout the process and provided us with clear guidance with an update on each step of the application process. The communication from Emma was always detailed and professional which helped build up more confidence in the case.
I highly recommend the services of Emma personally, and her great support to anyone seeking advice on their application, as well as all the OTB Legal team.

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Debbie

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Marriage Applications/Appeals

Debbie

May 01, 2025

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Collected on:

A professional and humble Solicitor.

Mark was so efficient and attentive and was very thorough with my application for a spousal visa. He was on top of things and handled the application with such professionalism and promptness. I was so amazed when I got the approval in just 3 weeks. I would highly recommend Mark to anyone in need of immigration advice and issues. One of the few English lawyers who went the extra mile and was not calculative about time or effort. He is truly passionate about helping foreigners be with their partner.

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Zak

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Zak

April 29, 2025

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Collected on:

Exceptional

Callam is an amazing Lawyer. He guided me through my options with all the pros and cons. It helped me to decide on the best application to make. he was detailed and helped me through preparing all my paperwork. He went over and above. Arranged application, cover letter, submission and within 10 days i received a positive response. I highly recommend him and his team!

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Timothy

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Partner and family visas

Timothy

April 29, 2025

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Collected on:

Application for partner visa

Having failed in a previous application presented by myself I approached OBL to assist with my application for a partner visa. Callam Standan took up my case and courteously and efficiently took up my case and prepared all the necessary paperwork and documents necessary for a successful outcome. Callam was in constant contact with me and advised me at all times. Callam is extremely courteous in his approach and I would highly recommend him and when necessary I will always return to his expertise in any future visa matters. My application was for a partner visa and this was issued within 6 weeks of application. My very sincere thanks and gratitude go to Callam.

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Kamila

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Kamila

April 17, 2025

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Collected on:

Visa

Emma is an amazing and dedicated Solicitor that I have ever met , she is very efficient and supporting. She gave me professional advice and knowledgeable guidance ,she was very understanding to my concerns and kept me updating as soon as any changes were made and issues were dealt promptly. I will definitely use her help in the future.

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Gweneth H Thomas

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Gweneth H Thomas

April 17, 2025

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Collected on:

Immigration/legal support 1l

Emma has been nothing short of amazing, as always. She is very thorough, very knowledgeable and work to get the best outcome for her clients. Thank you Emma.

Gweneth

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Muis

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Indefinite leave to remain applications

Muis

April 16, 2025

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Collected on:

ILR Application

I was supported and listened to by Callam. He was such a great support. Communication and advice were excellent. Outcome was great news.

Thank you Callam.

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Reviews collected from

Frank

Matter Type:

Human Rights

Frank

April 30, 2025

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Collected on:

Frank

Very reliable and extremely thoughtful and professional

I contacted this firm as my disabilities and terminal health conditions were being totally dismissed by the administrations, it was a matter of negligence that this law firm took very seriously, as I am also terminally ill, a detail that I never mentioned to them as I felt from the very beginning of my contact with Natasha, that took matters in her hands and immediately engaged, that I am indeed speaking with someone extremely professional, but above all very thoughtful, caring with a level of humanity that deserves the most highest recognitions and if I can, I will extend my reach to present this firm for the Kings awards that they deserve. I truly appreciate and am so pleased and short on words to express my gratitude, Thank you so much OTB and Natasha, I wish you all the blessings.

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Kaia

Matter Type:

Immigration Law

Kaia

March 29, 2025

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Collected on:

Kaia

We could not have made this move without Emma and OTB. They were extremely helpful, professional, and transparent throughout the entire process, and we are happy to have trusted their expertise.

I cannot recommend them highly enough, and feel truly lucky to have made the right choice when it comes to legal advice and document processing. <3

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Arjan

Matter Type:

Citizenship

Arjan

March 26, 2025

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Collected on:

Arjan

I’m so thankful to Mark Lilley-Tams for helping me through my British naturalisation process. He was always available to answer my questions and guide me every step of the way, making everything simple and stress-free. Thanks to his support, I am now a proud British citizen. I highly recommend Mark and OTB Legal for anyone needing immigration help.

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Katarzyna

Matter Type:

Citizenship

Katarzyna

March 26, 2025

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Collected on:

Katarzyna

I couldn’t be more grateful for the exceptional support I received from Mark-Lilley Tams during my British naturalisation process. From our very first meeting, Mark made me feel at ease with his friendly demeanor and impressive expertise. He was always available to answer my questions and guide me through every step, ensuring I fully understood the process and felt confident moving forward.

Mark’s attention to detail and unwavering dedication made what could have been an intimidating experience feel smooth and manageable. His prompt responses and readiness to help at any time truly set him apart. Thanks to his support, I achieved my goal of becoming a British citizen, and I now look forward to the new opportunities this citizenship brings.

I wholeheartedly recommend Mark to anyone seeking professional, caring, and knowledgeable legal assistance for naturalisation. His commitment and personalized approach have made a significant impact on my life, and I will always be thankful for his help.

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Siva

Matter Type:

Tier 2 (sponsored skilled workers)

Siva

March 14, 2025

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Collected on:

Siva

Sally and the team are always helpful. I would 100% recommend them.

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About this branch

Description

OTB Legal are a specialist UK Immigration law solicitors, offering a full range of immigration services to both businesses and individuals. Recognised by the Legal 500 and Chambers and Partners as being one of the best in our field, we have an outstanding success rate on cases. We pride ourselves on being different from the usual tired cliché of solicitors and bring a refreshing, modern service with client experience at the heart of everything we do. Understanding that immigration law can be daunting, we are here to help you. As one of the few firms that offer free initial advice, why not take advantage and schedule a free consultation for your case today?

Practice areas

Immigration Law

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Immigration
    • Administrative reviews, appeals and judicial reviews
    • Ancestry visas
    • Applications for British citizenship
    • Applications for discretionary leave
    • Applications to extend leave to remain or for settlement
    • Asylum and Deportation
    • Citizenship
    • Deportation appeals
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Entry clearance applications and appeals
    • Family Based Visas
    • Family Reunion Applications / Appeals
    • Family Visit Visa Applications /Appeals
    • Further leave to remain applications
    • General Visit Visa Applications / Appeals
    • Human Rights
    • Illegal Workers and Civil Penalties
    • Immigration Law
    • Indefinite leave to remain applications
    • Marriage Applications/Appeals
    • Nationality, Citizenship, Registration application
    • Partner and family visas
    • Re-entry bans
    • Refugee Family Reunion
    • Settlement Applications and indefinite leave to remain appeals
    • Tier 1 (investors, entrepreneurs and exceptional talent)
    • Tier 2 (sponsored skilled workers)
    • Tier 4 (students)
    • Tier 5 (temporary workers)
    • UK ancestry
    • Visas
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