
Matter Type:
Housing Disrepair
Fidel
Collected on:
Housing disrepair
Great — thanks for the update! Here’s your revised review including the correct name of the company,
I’ve been a tenant of Notting Hill Genesis, living in a one-bedroom flat since 2018. Every winter, I had to deal with severe damp around the ceiling and windows. The old sash windows were broken and rattling, and despite years of complaints, nothing was ever done. I had to repaint the flat myself year after year, and finally, I’d had enough.
That’s when I was introduced to Astraea Linskills, and thankfully, to a truly wonderful solicitor — Sandra Craig. From the moment she took over, things finally started moving. Sandra advised me clearly, acted swiftly, and within 13 months, we had won the case. All the necessary repair works were approved, and I received a generous compensation package too.
I can’t thank Sandra enough for her hard work, professionalism, and genuine care. She achieved what I had been trying to get done for over five years. Sandra Craig, thank you for everything — you’ve made a huge difference in my life, and I’m truly grateful.
⸻
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