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At Lilac Law we tailor our services to meet the specific needs and preferences of each of our clients. We offer a customised experience, and our approach aims to enhance the client satisfaction and customer loyalty by making every client feel valued and understood. Lilac Law stands as your dedicated partner in conveyancing excellence. Our team of expert lawyers handles all aspects of your property transactions, from buying and selling to navigating complex legal issues like compliance with the Building Safety Act 2022. We ensure clarity and efficiency at every step, protecting your interests with tailored legal solutions. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Lilac Law on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Lilac Law. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Lilac Law and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Lilac Law performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Lilac Law and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Lilac Law compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Lilac Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Bennett & Co.
Matter Type:
Residential Conveyancing
Mark
Collected on:
Susie was great to deal with. What ended up being a fairly complicated transaction was dealt with professionally and expediently. Would recommend.
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Verified review
This review has been left by a verified client who used Bennett & Co.
Matter Type:
Residential Conveyancing
Lynsey
Collected on:
I was recommended Lilac Law by my estate agent, I wasn't disappointed! Natalia kept in touch with me on a regular basis and was always quick to respond to any questions or queries on things. It had been a long time since I'd been through the buying process and my first time selling a property, Natalia took me through everything with ease and was always very polite and helpful and always available. I would recommend Lilac Law to anyone in the future, I can't thank Natalia enough for all her support!
A representative from Lilac Law responded to this review on 15 May, 2025:
Thank you for your kind words, Lynsey. We're glad we could assist smoothly and efficiently, and that you were happy with the service and fees.
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Matter Type:
Purchase and Sale
Rachel
Collected on:
Our experience with Natalia was amazing, she was professional, efficient, always contactable and nothing was ever too much! She went above and beyond to keep us in the loop and her professionalism, and readiness to act l, made it possible to complete our purchase in 7 weeks! We would definitely recommend her again!
A representative from Lilac Law responded to this review on 12 May, 2025:
Hi Rachel. Thank you so much for your kind words! It was an absolute pleasure working with you throughout the process. I'm so glad I could support you and help make everything as smooth and efficient as possible. Achieving completion in 7 weeks is a fantastic result, and I'm thrilled we got there together! Wishing you all the best in your new home, and I truly appreciate your recommendation.
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Verified review
This review has been left by a verified client who used Bennett & Co.
Matter Type:
New home purchases and sales
Stephen
Collected on:
Lilac law stepped in after the initial solicitors were unable to do that job cos it was a commercial loan. They hit the ground running filling the gaps and pushed for completion as soon as possible. They were even responding to emails out of hours which was surprising. Thank you so much.
A representative from Lilac Law responded to this review on 09 May, 2025:
Thank you for your fantastic feedback, Stephen! We’re so glad to hear that we were able to step in and handle the commercial loan matter efficiently, pushing for a swift completion. Going above and beyond to assist you, even outside of regular hours, is something we’re proud of. We truly appreciate your kind words and are always here if you need any further assistance in the future!
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Verified review
This review has been left by a verified client who used Bennett & Co.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Susie was absolutely fantastic throughout the entire process. She’s knowledgeable, friendly, and genuinely empathetic. Her communication was always clear, timely, and reassuring, which made a potentially stressful process feel much more manageable. I was kept informed at every stage, and all of my questions were answered thoroughly and promptly. Even when she was away, she made sure I knew who to contact and that I was never left in the dark. When my completion was delayed, Susie guided me through my options and went above and beyond to help me complete before the stamp duty deadline. Her professionalism, reliability, and personal touch gave me complete peace of mind. I wouldn’t hesitate to recommend her to anyone looking for a conveyancing solicitor.
A representative from Lilac Law responded to this review on 06 May, 2025:
Thank you so much for your thoughtful and detailed review! We’re delighted to hear that Susie’s expertise, communication, and dedication made such a positive impact throughout your conveyancing process. Your kind words mean a lot, and we’ll be sure to share your feedback with her and the team. Wishing you all the best in your new home!
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Verified review
This review has been left by a verified client who used Bennett & Co.
Matter Type:
Transfers of equity
CHARLES
Collected on:
Lisa was great to deal with. Very responsive and dealt with a last minute addition throughout the process with no issues. Kept in touch well and advised as needed.
A representative from Lilac Law responded to this review on 06 May, 2025:
Hi Charles. Thank you for your great feedback! We’re so glad to hear that Lisa was responsive and handled everything smoothly, even with last-minute changes. It’s wonderful to know she kept you well-informed and provided the support you needed throughout the process. We truly appreciate your trust and are happy we could assist you!
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Patrick
Collected on:
As a first time buyer it was a very overwhelming and emotional time as I had not long lost my wife, but I felt like I was in safe hands with Susie. She was very professional and was always on hand for any questions I had along the way. Thank you!
A representative from Lilac Law responded to this review on 28 April, 2025:
Thank you for taking the time to share your experience, Patrick. We are truly sorry for your loss and are pleased to hear that Susie was able to provide the support and professionalism you needed during such an emotional and important time. We are proud that she made you feel in safe hands and was readily available to guide you through the process. Your feedback means a great deal to us, and we wish you all the very best in your new home.
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Verified review
This review has been left by a verified client who used Bennett & Co.
Matter Type:
New home purchases and sales
LORRAINE
Collected on:
Lisa and team where fantastic very professional great service I have bought property in the past and used other solicitors but this was by far the best experience always contactable
I wouldn't hesitate to recommend thank you so much Lisa ❤️
A representative from Lilac Law responded to this review on 22 April, 2025:
Thank you for the lovely feedback, Lorraine. We're thrilled to hear Lisa and the team made this your best experience yet. We truly appreciate the recommendation!
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Verified review
This review has been left by a verified client who used Bennett & Co.
Jenni
Collected on:
Susie has been fantastic from start to finish, as first time buyers we where completely new to the process and didn’t know what to expect. Susie kept us informed at every stage and would answer any questions we had promptly. Providing reassurance for an overwhelming process.
We can’t thank Susie enough for making this process easier than we thought it would be. Xx
A representative from Lilac Law responded to this review on 17 April, 2025:
Thank you for your lovely feedback, Jenni. We're so pleased Susie was able to guide and reassure you throughout your first home purchase. Wishing you all the best in your new home!
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Verified review
This review has been left by a verified client who used Bennett & Co.
George and Christine Bottley
Collected on:
Thank you Lorna for the brilliant and efficient service you and Lilac Law provided for the sale/purchase of our property, every detail and query were dealt with rapidly and efficiently which greatly reduced the stress level this transaction caused for both my wife and I. Should we contemplate moving again we would use both Lilac Law and yourself again.
George & Christine Bottley
A representative from Lilac Law responded to this review on 07 April, 2025:
Thank you, George and Christine. We're so pleased to hear Lorna and the team made the process smoother for you. We truly appreciate your kind words and would be happy to help again in the future.
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Lilac Law a renewed conveyancing experience that stands in striking contrast to the industry norm. All our conveyancers are qualified Lawyers which demonstrates our expertise and competence in our legal field. We have complete trust in all our staff’s competency and abilities. This provides a more proactive and successful experience for our clients; our Lawyers are able to highlight any legal issues or problems at the outset of a transaction and can proactively remedy such issues without prolonging a transaction through lack of knowledge or experience. Lilac Law offers direct access to a Lilac Lawyer throughout the transaction by way of mobile, email or a client portal, allowing for quick and efficient communication. Immediate resolution of legal issues or queries is achieved by removing paralegals, switchboards, hold music and assistants as blockades to communication with the Lawyer.
Residential and Commercial Property including: Sales Purchases Right to Buy Bridging Loan Shared Ownership Building Safety Act Remortgage Transfer of Equity
