01685 350421
JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff and Nelson. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care. Read more...
Also known as - JNP Legal
JNP Legal
have 3 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of JNP Legal on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using JNP Legal. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used JNP Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how JNP Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used JNP Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how JNP Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used JNP Legal.
Matter Type:
Wills
Marshall,
Collected on:
Zuhal was very professional and friendly. She was patient listening to our questions and made us feel at ease. She took time explaining any terminology that we didnt understand.
A representative from JNP Legal responded to this review on 23 May, 2025:
Thank you so much, we are glad that Zuhal was able to put you at ease.
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Verified review
This review has been left by a verified client who used JNP Legal.
Matter Type:
Probate
Kay,
Collected on:
Listened to my request , and advised how my ammendment could be worded
A representative from JNP Legal responded to this review on 23 May, 2025:
Thank you very much for your review.
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Verified review
This review has been left by a verified client who used JNP Legal.
Matter Type:
Probate
Anonymous,
Collected on:
First class service from Rachael.
Her friendly and professional approach puts you at ease and give you the confidence that the advice given is sound and full .
A representative from JNP Legal responded to this review on 23 May, 2025:
Thank you so much, your review will mean a lot to Rachael.
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Verified review
This review has been left by a verified client who used JNP Legal.
Matter Type:
Trusts
McCarthy,
Collected on:
My wife and I made an appointment to discuss creating a trust arrangement for our granddaughter and to consider whether or not our current wills were adequate. We received excellent pros and cons advice from Rachael McCarthy-Jones which allowed us to make an informed decision.
A representative from JNP Legal responded to this review on 23 May, 2025:
Thank you for your kind words. We are happy that Rachael could talk you through all the options available.
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Verified review
This review has been left by a verified client who used JNP Legal.
Matter Type:
Criminal defence - All
Jeb hedges ,
Collected on:
Josie was more than i could ever hope from a solicitor. I will be eternally grateful to her .
Profoundly effective , professional with incredible attention to detail and sense of agency .
She managed to achieve this as well as being comforting and instilling me with confidence to face a terrifying ordeal.
Would recommend whole heartening. 10/10 no notes.
A representative from JNP Legal responded to this review on 23 May, 2025:
Thank you for leaving your review. We are so glad that Josie's attention to detail and expertise was of benefit to you.
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Verified review
This review has been left by a verified client who used JNP Legal.
Matter Type:
Residential Conveyancing
Rufus Hayes
Collected on:
Rachel kept us up to date and made regular contact throughout the case, advised us on all the options when we encountered issues. The case took about as long as can be expected even with some complications along the way.
A representative from JNP Legal responded to this review on 23 May, 2025:
Thank you for your review. It is great to know that Rachel guiding you and kept you up to date throughout the conveyancing process.
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Verified review
This review has been left by a verified client who used JNP Legal.
Matter Type:
Wills
Kay
Collected on:
Professional, friendly and helpful, used clear wording and promptly answered all questions.
A representative from JNP Legal responded to this review on 29 April, 2025:
Thank you, we certainly aim to provide as approachable a service to our clients as possible.
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Verified review
This review has been left by a verified client who used JNP Legal.
Matter Type:
Children's Accident
Seren Louise
Collected on:
Kate and staff had been supporting us for almost 10 years, through a very challenging personal injury claim. 1st rate communication, patience and explanation where required, every step of the way.
A representative from JNP Legal responded to this review on 29 April, 2025:
Thank you for your review. It was our pleasure to be of help to you during this time.
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Verified review
This review has been left by a verified client who used JNP Legal.
Matter Type:
Residential Conveyancing
Wathan
Collected on:
Kim was great throughout the process of us buying our house. There to answer questions and to give us advice when our first child purchase fell through.
Everyone I spoke to at JNP was helpful and friendly.
Would definitely recommend!
A representative from JNP Legal responded to this review on 29 April, 2025:
Kim and her team will be so happy with your feedback, thank you.
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Verified review
This review has been left by a verified client who used JNP Legal.
Matter Type:
Wills
Anonymous
Collected on:
The preparation of our documents was completed smoothly and professionally by Rachael McCarthy Jones. I would have no hesitation in recommending JNP Legal.
A representative from JNP Legal responded to this review on 29 April, 2025:
Thank you, we are glad that we were able to provide a smooth service for you.
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Nicola
Collected on:
Absolutely fantastic service very helpful from start to finish on my daughters case would definitely tell anyone to use JNP
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Nathan
Collected on:
I contacted this firm with a view of them carrying out the legal side of attaching a loan to my property as the RAF Benevolent Fund (a large nationwide charity for ex-RAF servicemen, of which King Charles III is patron) were providing me a loan to carry out essential work on my property after serious storm damage which my insurance wouldn't cover.
Anyway, to cut a long story short, I approached JNP and they sent me their conditions and charges and I agreed. They then decided that they needed £400 up front plus ID verification of myself (not a problem) PLUS the charity. Wanting such a figure from a very large national charity is unreasonable (I couldn't pay it myself and then get the funds back after it was finished, as they wouldn't allow that). And who in the RAF BF did they want to ID? The King????
The RAF BF attempted to contact them several times by telephone to sort something out but each time my point of contact was "not available" and failed every time to return their call.
Anyway, they called today and told me that they are not taking on my job.
So, “amateurish” is a word that I would use their administration side. I never had an opportunity to use their legal side.
Shame. Need to do far, far better.
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Matter Type:
Criminal defence - All
Luke
Collected on:
My representative was amazing throughout my entire situation, possibly the worst four moths of my life with a lot of uncertainty Lavinia was absolutely amazing. Very patient and informative and at times where my anxiety was skyrocketing she was able to reassure me that the process was normal and that they were in control. I cannot thank Lavinia, Josie, Clair and the staff at JNP Legal in Merthyr Tydfil enough. should anyone reading this find themselves in the unfortunate situation requiring legal representation, I would definitely recommend this firm. Thank you all again. (just for awareness I did not give 5 stars for the simple reason I believe everything in life can be made better, if I did not have this personal view I would give 5 stars all day)
A representative from JNP Legal responded to this review on 08 April, 2025:
Thank you very much for you kind review. Lavinia and her team will be so happy with your comments.
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Matter Type:
Wills
Julie
Collected on:
Amy has been very professional, friendly and helpful throughout and I wouldn't hesitate to recommend her.
A representative from JNP Legal responded to this review on 26 September, 2024:
Thank you so much for your review
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Matter Type:
Criminal defence - All
Robert
Collected on:
Would like to thank Lavinia for dealing with my case. Very professional and happy with the outcome
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JNP Legal Solicitors is a regional law firm in South Wales, with 3 offices conveniently situated along the A470 corridor. Since our inception over 40 years ago, we have been providing tailored legal solutions to individuals and businesses in a wide range of areas including Property, Family Law, Lifetime Planning (Wills, Probate and Lasting Powers of Attorney), Crime, Care Proceedings, Personal Injury, Clinical Negligence and Civil Dispute Resolution. JNP Legal’ s strategic focus is to put our clients, people, and community, at the heart of everything we do. We are your local team of legal experts, who always strive to deliver the best possible client experience.
