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JNP Legal

01443584120
4.9/5
637 Client Reviews Leave a review

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff and Nelson. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care. Read more...

Also known as - JNP Legal

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JNP Legal
JNP Legal
JNP Legal
JNP Legal
JNP Legal

Accreditations

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accreditation

Other locations

Other locations

JNP Legal
have 3 other locations

52 Station Road
Cardiff
CF14 5LU

15 Glebeland Street
Merthyr Tydfil
CF47 8AU

1 High Street
Caerphilly
CF46 6EU

52 Station Road
Cardiff
CF14 5LU

15 Glebeland Street
Merthyr Tydfil
CF47 8AU

1 High Street
Caerphilly
CF46 6EU

Request a callback Send an email Visit website

Available lawyers at JNP Legal

Amy Hoyland

5.0 out of 5
(53)
Paralegal

Kim Rogers

4.9 out of 5
(38)
Solicitor

Rebecca Jayne Rees

4.9 out of 5
(21)
Solicitor

Genette Jones

4.9 out of 5
(15)
Solicitor

Jeremy Bird

5.0 out of 5
(11)
Solicitor

Dylan Thomas

4.8 out of 5
(9)
Trainee Solicitor

Claire Gwilt

5.0 out of 5
(6)
Paralegal

Alisa Smith

5.0 out of 5
(5)
Commercial Property Lawyer FCILEx

Joanne Williams

5.0 out of 5
(1)
Legal Assistant

Zuhal Aylan

5.0 out of 5
(1)
Trainee Solicitor

Abbie James

0.0 out of 5
(0)
Paralegal

Alex Jones

0.0 out of 5
(0)
Solicitor

Chloe Jones

0.0 out of 5
(0)
Legal Assistant

James Jones

0.0 out of 5
(0)
Trainee Solicitor

Mark Church

0.0 out of 5
(0)
Solicitor

How JNP Legal Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of JNP Legal on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using JNP Legal. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 20%
Overpriced 0%
About Right 80%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used JNP Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how JNP Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used JNP Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how JNP Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 1
114th / 4527
Company & Commercial
1st / 1
174th / 4303
Housing & Property
1st / 20
68th / 4220
Family Law
1st / 1
35th / 3827
Wills, Trusts & Probate
1st / 1
47th / 3472
Commercial Property
1st / 1
190th / 3278
Employment
1st / 1
225th / 3068
Regulations
1st / 10
60th / 2517
Personal Injury
1st / 1
50th / 2351
Crime/ Criminal Defence
1st / 6
11th / 2090
Dispute Resolution
1st / 2
54th / 1032
Clinical Negligence
1st / 1
67th / 937

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    601

  • Very Good

    29

  • Average

    5

  • Poor

    0

  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Claudia,
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used JNP Legal.

Matter Type:

Probate

Claudia,

June 03, 2025

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Collected on:

Claudia Allen

Amy Hoyland made a sensitive issue much easier to deal with and I would have no hesitation in recommending her and JNP Legal. She is very professional yet sensitive in her approach.

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Rebecca
Dispute Resolution

Verified review

This review has been left by a verified client who used JNP Legal.

Matter Type:

Mediation

Rebecca

April 23, 2025

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Collected on:

Friendly professional service

Very happy with the advice and help provided. All members of staff that I dealt with at the Pontyclun office were friendly polite and helpful. Rebecca provided a professional service with a most helpful approach. I would not hesitate to contact her again and would certainly recommend the firm.

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Beryl
Housing & Property

Verified review

This review has been left by a verified client who used JNP Legal.

Matter Type:

Residential Conveyancing

Beryl

April 19, 2025

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Collected on:

5 stars!

5 stars, highly recommended conveyancing service. Friendly, professional and effective - great service from Alisa and Peter

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Anonymous
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used JNP Legal.

Matter Type:

Wills

Anonymous

April 17, 2025

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Collected on:

Very professional and friendly service

Amy provided a very professional and friendly service when drafting our wills. She took the time to ensure that we were both relaxed and informed about the whole process and offered sound advice to enable the drafting of the wills. Wouldn’t hesitate to recommend her!

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Michelle
Housing & Property

Verified review

This review has been left by a verified client who used JNP Legal.

Matter Type:

Residential Conveyancing

Michelle

March 06, 2025

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Collected on:

Professional and Patient

Rachel was unbelievably so patient with our unorganised sellers solicitors, who was never at the office and didn’t answer calls from her or our sellers. Everyone else was so frustrated but Rachel remained patient and calm. She was so professional and easy to speak to. She kept us informed step by step and went over and above to help us. Highly recommend

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Hancock
Housing & Property

Verified review

This review has been left by a verified client who used JNP Legal.

Matter Type:

Residential Conveyancing

Hancock

March 04, 2025

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Collected on:

Professional and patient

Rachel was very professional and very friendly. She went above and beyond when dealing with our conveyancing.

Our sellers solicitors were very difficult to get hold of however Rachel persisted until completion.
Her patience was exceptional and she kept us informed step by step.

Thank you Rachel

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Regan,
Housing & Property

Verified review

This review has been left by a verified client who used JNP Legal.

Matter Type:

New home purchases and sales

Regan,

June 03, 2025

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Collected on:

Excellent Service

This review is for a different branch.

I had great service with JNP legal from start to finish when purchasing my first property. Genette and Claire were extremely helpful in explaining anything I was unsure about. Great communication and timely responses were what really stood out.
I’d highly recommend JNP to anyone looking for a solicitor due to them making the stressful time of purchasing a house a whole lot easier!

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Lingham,
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used JNP Legal.

Matter Type:

Disputed Probate

Lingham,

May 30, 2025

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Collected on:

Wills

This review is for a different branch.

Excellent service in every way. We will definitely use them again.

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Daniela,
Family Law

Verified review

This review has been left by a verified client who used JNP Legal.

Matter Type:

Child Law

Daniela,

May 29, 2025

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Collected on:

professional and excellence lawyer

This review is for a different branch.

Mr Tomas guide me and support me trough a very difficult divorce. I am very pleased with the service I received. I would recommend this lawyer and firm.

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Esther Mary,,
Housing & Property

Verified review

This review has been left by a verified client who used JNP Legal.

Matter Type:

Residential Conveyancing

Esther Mary,,

May 27, 2025

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Collected on:

House Sale

This review is for a different branch.

As always Rachel delivers when she says she will, is professional through all aspects of the process, is hardworking and always a pleasure to work with.
Thank you Rachel.

Also thanks to Liberty for always knowing me when you see me in the local branch and your continued help and support through the process.
I wish you all the very best success in your future work.

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Reviews collected from

Philip
Housing & Property

Matter Type:

Residential Conveyancing

Philip

May 23, 2024

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Collected on:

Philip

Once again excellent Service from the Property Team at JNP Legal. Our 6th time using JNP Legal from property work and would never go anywhere else, Genette, Rachel, Kim and their hardworking assistants are second to none. Thank you JNP Legal.

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Nicola

Nicola

May 01, 2025

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Nicola

Absolutely fantastic service very helpful from start to finish on my daughters case would definitely tell anyone to use JNP

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Nathan

Nathan

April 29, 2025

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Collected on:

Nathan

I contacted this firm with a view of them carrying out the legal side of attaching a loan to my property as the RAF Benevolent Fund (a large nationwide charity for ex-RAF servicemen, of which King Charles III is patron) were providing me a loan to carry out essential work on my property after serious storm damage which my insurance wouldn't cover.

Anyway, to cut a long story short, I approached JNP and they sent me their conditions and charges and I agreed. They then decided that they needed £400 up front plus ID verification of myself (not a problem) PLUS the charity. Wanting such a figure from a very large national charity is unreasonable (I couldn't pay it myself and then get the funds back after it was finished, as they wouldn't allow that). And who in the RAF BF did they want to ID? The King????

The RAF BF attempted to contact them several times by telephone to sort something out but each time my point of contact was "not available" and failed every time to return their call.

Anyway, they called today and told me that they are not taking on my job.

So, “amateurish” is a word that I would use their administration side. I never had an opportunity to use their legal side.

Shame. Need to do far, far better.

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Luke
Crime/ Criminal Defence

Matter Type:

Criminal defence - All

Luke

April 01, 2025

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Collected on:

Luke

My representative was amazing throughout my entire situation, possibly the worst four moths of my life with a lot of uncertainty Lavinia was absolutely amazing. Very patient and informative and at times where my anxiety was skyrocketing she was able to reassure me that the process was normal and that they were in control. I cannot thank Lavinia, Josie, Clair and the staff at JNP Legal in Merthyr Tydfil enough. should anyone reading this find themselves in the unfortunate situation requiring legal representation, I would definitely recommend this firm. Thank you all again. (just for awareness I did not give 5 stars for the simple reason I believe everything in life can be made better, if I did not have this personal view I would give 5 stars all day)

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Julie
Wills, Trusts & Probate

Matter Type:

Wills

Julie

September 20, 2024

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Collected on:

Julie

Amy has been very professional, friendly and helpful throughout and I wouldn't hesitate to recommend her.

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JNP Legal are accredited by

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About this branch

Description

JNP Legal Solicitors is a regional law firm in South Wales, with 3 offices conveniently situated along the A470 corridor. Since our inception over 40 years ago, we have been providing tailored legal solutions to individuals and businesses in a wide range of areas including Property, Family Law, Lifetime Planning (Wills, Probate and Lasting Powers of Attorney), Crime, Care Proceedings, Personal Injury, Clinical Negligence and Civil Dispute Resolution. JNP Legal’ s strategic focus is to put our clients, people, and community, at the heart of everything we do. We are your local team of legal experts, who always strive to deliver the best possible client experience.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Clinical Negligence
    • GP Negligence Claims
    • Hospital Negligence Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Surgery Compensation Claims
  • Consumer
    • Litigation Law
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Fraud
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Employment
    • Redundancy
  • Family Law
    • Child Arrangements Following Divorce
    • Child Law
    • Child contact
    • Children
    • Children Act proceedings
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Domestic Abuse
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Declarations of trusts
    • Deeds of Gifts
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Right of Way and Rights to Light
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Personal Injury
    • Personal Injury Law
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges
  • Regulations
    • Health and Safety
    • Licensing