Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompsons Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompsons Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompsons Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Alexander
Collected on:
This review is for a different branch.
Great service from Paul at Thompsons, highly recommend. Can't thank him enough. Took care of everything and advised as necessary. A painless experience with a positive result.
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Alexander
Collected on:
This review is for a different branch.
Great service from Paul at Thompsons, highly recommend. Can't thank him enough. Took care of everything and advised as necessary. A painless experience with a positive result.
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The
Collected on:
This review is for a different branch.
Emma Whysall and her team from Thompsons solicitors was absolutely fantastic! They were incredibly helpful, knowledgeable, and always there to listen. Their professionalism and expertise made a huge difference in my case. I highly recommend them to anyone in need of legal assistance - they truly go above and beyond. Five stars isn't enough.
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Julian
Collected on:
This review is for a different branch.
My claim was through William Pym, highly recommended as always there if needed. Very patient and helpful, my claim was a success so very pleased with the outcome. Thankyou again.
Julian Neal
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Saidou
Collected on:
This review is for a different branch.
At the beginning there was a bit of a misunderstanding, my case was forwarded to the heavy injury claims department but eventually given to the small claims team. My case handler was Pete Nicholson, a fantastic and professional solicitor who kept me updated throughout the process and gave me the best advice too. I definitely recommend their service.
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Gareth
Collected on:
This review is for a different branch.
I've used Thompsons Solicitors previously, and had no hesitation in using them again. For this matter, I had the pleasure of speaking with Linda who initially took the particulars. She was friendly, humorous and helpful from the outset of the call, which I think gives a good feeling of how things will be dealt with going forward. The follow up email had a nice personal touch from her, showing that Linda actually listened to what we'd discussed. Regardless of the outcome, if the service initially provided by Linda carries on throughout the case, I'll be very happy.
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Matter Type:
Industrial Disease Compensation
Paul
Collected on:
This review is for a different branch.
Thompsons have been brilliant throughout the entire process. Andrew Venn has been fantastic at taking me through what at first seemed a very daunting process. I have been kept well informed at every stage while anything i didnt understand was carefully explained. Brilliant service from brilliant people !
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Anonymous
Collected on:
This review is for a different branch.
When my late husband, David, started the claim for his mesothelioma, he said that Gill was friendly, kind and professional. After his death I took over the claim. Gill was all he said and much more. She was very sympathetic and patiently explained everything to me at a very difficult time. Throughout the time the claim took Gill was always friendly, very supportive and I always felt she explained everything very clearly. I cannot thank her enough for her expertise and how she guided my claim to an excellent conclusion. I and my family know David would feel the same and on his behalf, once again, I can only say thank you, Gill.
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Steven
Collected on:
This review is for a different branch.
After an accident at work, my union suggested that I take legal action and referred me to Thompsons solicitors. All communication was fully explained and I was kept informed throughout the whole process (around 3.5 years from start to settlement). David was very knowledgeable and approachable when I had questions or needed things explained.
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John
Collected on:
This review is for a different branch.
Peter Richardson was very professional and supportive in advising on the best outcome for my case, keeping me updated throughout and achieving a successful settlement without causing me any stress.
A representative from Thompsons Solicitors LLP responded to this review on 11 July, 2025:
Dear John, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Peter. Thank you for your feedback. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle
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