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Hains & Lewis Limited

0345 408 0125
4.8/5
140 Client Reviews Leave a review

We aim to give a high quality legal service. We recognise that only by achieving the highest standards can we meet our clients’ expectations of us. The importance of satisfying our existing clients cannot be underestimated and we are committed to the highest standards of client care. Read more...

Also known as - Hains & Lewis

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Hains & Lewis Limited
Hains & Lewis Limited

Accreditations

accreditation
accreditation
accreditation
accreditation
accreditation

Other locations

Other locations

Hains & Lewis Limited
have 2 other locations

Staunton House
Narberth
SA67 7BZ

23 Bridge Street
Carmarthen
SA31 3JS

Staunton House
Narberth
SA67 7BZ

23 Bridge Street
Carmarthen
SA31 3JS

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Available lawyers at Hains & Lewis Limited

Gayle Edwards

4.9 out of 5
(29)
Conveyancing Executive

Ben Tuck

5.0 out of 5
(12)
Solicitor

Lydia Addis

4.9 out of 5
(12)
Director

Christopher Taylor

5.0 out of 5
(10)
Solicitor

Eloise Llewellin

4.5 out of 5
(10)
Solicitor

Fenella Longstaff

5.0 out of 5
(10)
Solicitor

Tracy Griffiths

5.0 out of 5
(7)
Solicitor

Emma Caughey

3.3 out of 5
(3)
Solicitor

Ifor Phillips

5.0 out of 5
(3)
Solicitor

Kareena Aldrich

4.7 out of 5
(3)
Solicitor

Helen John

5.0 out of 5
(1)
Conveyancing Clerk

Danielle Edwards

0.0 out of 5
(0)
Private Family Solicitor

Dawn Nicholas

0.0 out of 5
(0)
Paralegal

Emma Busch

0.0 out of 5
(0)
Assistant Solicitor

How Hains & Lewis Limited Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Hains & Lewis Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hains & Lewis Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%
Overpriced 10%
About Right 83%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hains & Lewis Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Hains & Lewis Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hains & Lewis Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Hains & Lewis Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Hains & Lewis Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 1
533rd / 4527
Company & Commercial
1st / 1
563rd / 4303
Housing & Property
1st / 2
570th / 4220
Family Law
1st / 1
465th / 3827
Wills, Trusts & Probate
1st / 2
523rd / 3472
Commercial Property
1st / 2
313th / 3278
Regulations
1st / 1
272nd / 2517
Personal Injury
1st / 1
429th / 2351
Crime/ Criminal Defence
1st / 6
305th / 2090
Money & Tax
1st / 1
368th / 1834
Dispute Resolution
1st / 1
310th / 1032
Welfare & Benefits
1st / 1
155th / 813
Agriculture
1st / 2
139th / 610
Charities
1st / 2
135th / 562

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    127

  • Very Good

    7

  • Average

    1

  • Poor

    4

  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Sarah Meaney

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

Sarah Meaney

June 01, 2025

Report to admin

Collected on:

Family Law

Disappointed with Cafcass. Again. It looks like they just make it up as they go along with no investigated evidence to back up what they are writing on their reports. It's a shame they don't really listen to the children. They also don't have much understanding of Coercive Controling behaviour or narcissistic abuse.

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Sarah Meaney

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

Sarah Meaney

June 01, 2025

Report to admin

Collected on:

Family Law

It was Cafcass who let my child down again by making things up on their report & not really listening to him or me.

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Becky thomas

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

Becky thomas

May 22, 2025

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Collected on:

5* service from Miss Emma Caughey

I dealt with Emma Caughey for several months In regards to family matters surrounding my daughter. All I can say is my nerves weren’t needed and I wish I had came to her sooner! She made me feel at complete ease throughout the whole process. Listened thoroughly to myself and gave me the best advice. Excellent service throughout.
Thankfully matters are resolved. But if ever I need advice and help in the future I shall definitely return!

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Thushari

Thushari

May 13, 2025

Report to admin

Collected on:

House purchase

I had the pleasure of working with solicitor Gayle and her secretary Rosie during my recent house purchase, and I couldn’t be more satisfied with the service I received. They were both incredibly helpful, responsive, and efficient throughout the entire process.

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Samantha

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

Samantha

April 16, 2025

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Collected on:

Sale of Property

Fenella was very efficient dealing with the sale of a property as part of a deceased estate through probate. I received sensible advice through the process in my capacity as executor and would recommend.

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Philip

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

Philip

April 14, 2025

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Collected on:

Excellent Service

We received as excellent service from Fenella with great communication & extremely efficient, we would highly recommend & will certainly be using again .
Thank you Fenella.

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Nathania Morgan

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

Nathania Morgan

March 11, 2025

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Collected on:

Excellent service

Eloise was absolutely amazing throughout the whole process of our house sale and purchase. We had regular communication from Eloise, and she really pushed the process along when the chain was lacking due to other parties.

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Judith
Wills, Trusts & Probate

Matter Type:

Wills

Judith

February 15, 2025

Report to admin

Collected on:

Professional & Approachable

We needed to have our wills updated. For us it was a difficult and complicated issue. But it was made much easier by our solicitor, Eloise Llewellin. She listened, explained the procedure, advised when we asked about some of the certain concerns we had. Overall, the phone calls, emails and face to face appointments were professional but friendly. We have absolutely no hesitation in recommending Hains & Lewis.

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Gwyn
Housing & Property

Verified review

This review has been left by a verified client who used Hains & Lewis Limited.

Matter Type:

Residential Conveyancing

Gwyn

November 21, 2024

Report to admin

Collected on:

House sale

Great communication and nothing too much trouble.
Many thanks Finella

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Judith
Family Law

Matter Type:

Children

Judith

October 11, 2024

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Collected on:

Extremely disappointing service

My family has been badly let down by the Firm. We were not adequately advised of the risks and consequences involved in a sensitive matter involving an infant, which led to all kinds of problems. An investigator at the Legal Ombudsman deemed that the service we received was not reasonable in several aspects, and recommended that the Firm refund a percentage of our fees and pay some compensation for distress caused. The Firm agreed to do this, but we have never received an apology.

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Hains & Lewis Limited are accredited by

accreditation
accreditation
accreditation
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accreditation

About this branch

Description

Hains & Lewis was established in May 1996 following the merger of the practices of Victoria Hains and Daniel Lewis. Prior to the merger Vicki had practised as a sole practitioner since 1991 and Dan since 1994. Previously, both had been partners in solicitors’ firms, in Pembrokeshire and in London, respectively.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Welfare & Benefits
    • Benefits
    • Housing
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
  • Regulations
    • Health and Safety
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