
Anonymous
Collected on:
Excellent and professional
excellent and professional experience supported by Sophie and team with great empathy
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JCP Solicitors is a regional law firm with 7 offices across South and West Wales. We provide a wide range of business and individual legal services including: Conveyancing, Commercial Property, Debt Recovery, Family Law, Agriculture & Rural Affairs, Employment Law, Wills & Probate and Personal Injury. As your local legal team, we are a business that puts people, clients and community at the heart of our decision making processes. Mae Cyfreithwyr JCP yn ymfalchïo yn y Gymraeg. Credwn ei yn cyfleu ymdeimlad o ymddiriedaeth - At JCP Solicitors we take pride in the Welsh language. We believe it carries a badge of trust. We really love all the positive reviews left by our clients for our brilliant team members. We hope that these reviews encourage you get in touch to see if we can help you with your legal issue. Read more...
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of JCP Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using JCP Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used JCP Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how JCP Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used JCP Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how JCP Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that JCP Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Anonymous
Collected on:
excellent and professional experience supported by Sophie and team with great empathy
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Anonymous
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This has been a difficult time for our family but we have felt fully supported by Sophie and her team.The handling of the house proceeds was done with empathy and professionally. Sophie took great care to explain the various steps along the way and the matter was settled without any hitches.
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Verified review
This review has been left by a verified client who used JCP Solicitors Limited.
Matter Type:
Residential Conveyancing
Andrew Mitchell
Collected on:
This review is for a different branch.
We had the absolute pleasure of working with Angharad and Edwina at JCP Solicitors for our conveyancing, and we genuinely couldn’t have asked for better support throughout the process. From start to finish, they were consistently friendly, approachable, and incredibly professional.
Buying or selling a home is known to be stressful, but Angharad and Edwina made it as smooth and straightforward as it could possibly be. They communicated with us regularly, were always quick to respond, and took the time to explain everything clearly and simply — no jargon, just genuine care and clarity.
What really stood out was how well they understood our particular concerns. We always felt that they had our best interests at heart and were representing us with great care and diligence. Their proactive approach meant potential issues were dealt with early, which really helped ease our minds throughout.
Most importantly, they’re just such lovely people. Every phone call felt like speaking with someone who truly cared. Their warmth and kindness turned what could have been a stressful experience into something genuinely positive. We’re so grateful for all their hard work and can’t recommend them highly enough.
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Matter Type:
Residential Conveyancing
Sara Mair
Collected on:
This review is for a different branch.
I recently had the pleasure of working with Helen & Mari at JCP for the sale of my house, and I couldn't be more satisfied with the experience. From start to finish, Helen & Mari demonstrated exceptional professionalism, efficiency, and dedication.
The entire process was remarkably fast, and I was impressed by how smoothly everything went. JCP was always available to answer my questions and provided clear, concise explanations at every step. Their attention to detail and thoroughness ensured that there were no unexpected surprises, making the whole experience stress-free.
I highly recommend JCP (Helen & Mari) to anyone in need of a reliable and efficient solicitor for their property transactions. Their outstanding service and commitment to their clients are truly commendable.
Thank you, Sara Sauro x
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Verified review
This review has been left by a verified client who used JCP Solicitors Limited.
Tracy
Collected on:
This review is for a different branch.
I had a very positive experience working with JCP Solicitors and in particular William Vaughan on my personal injury claim. From the beginning, he was professional, approachable, and showed a genuine interest in looking after my best interests.
William provided clear and sensible advice throughout the process, helping me understand each step without overwhelming me with legal jargon. His communication was excellent — I was always kept updated and fully aware of any developments in my case. I never felt out of the loop.
He was also very proactive, often taking initiative to move things along efficiently and ensure that everything was handled thoroughly. His attention to detail and dedication gave me great confidence during a difficult time.
I truly felt supported and well represented. I would highly recommend JCP / William Vaughan to anyone needing assistance with a personal injury claim.
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richard
Collected on:
This review is for a different branch.
Cherrie was recommended to us by a family member who had worked within the legal profession. Happily we heeded their advice.
Having explained what seemed to us, our complex requirements Cherrie patiently talk us through several options and with her clear guidance we found our perfect solution.
We are more than happy with the service we received from such a personable professional.
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Verified review
This review has been left by a verified client who used JCP Solicitors Limited.
Matter Type:
Residential Conveyancing
S J Davies
Collected on:
This review is for a different branch.
In terms of selling a former rental property we found the conveyancing team to be friendly and efficient, all of our correspondence and queries were answered promptly. We would be happy to use JCP again and recommend to anyone wanting to buy or sell property.
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Steven
Collected on:
This review is for a different branch.
Cherrie came highly recommended by a close friend. We were not disappointed. Her advice and guidance on the various options for our will construct demonstrated a deep understanding of our particular circumstances and future needs. A very personable and accommodating professional and a credit to JCP Solicitors.
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Verified review
This review has been left by a verified client who used JCP Solicitors Limited.
Matter Type:
Child Custody
Anonymous
Collected on:
This review is for a different branch.
Excellent service provided. Nothing too much. Always supportive during extremely difficult times. Provided solid advice for best possible outcome.
Service provided through the medium of Welsh also. Highly recommended.
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Verified review
This review has been left by a verified client who used JCP Solicitors Limited.
Matter Type:
Residential Conveyancing
Kirk and Sarah
Collected on:
This review is for a different branch.
This is the first time JCP Solicitors acted for us and I'm glad to say the whole experience from start to finish was excellent.
A huge thank you to Edwina and Angharad who helped us sell our rental property. They did everything they could to ensure a speedy, efficient and pain free process. They kept us informed every step of the way, answered the phone when we rang and always replied to emails quickly.
I highly recommend them to anyone else looking to buy or sell a house and we are already in the process of our next transaction with them.
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Jason
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Without doubt the worst experience possible. Strongly advise not to use this company for anything associated with wills or probate. Poor service, poor communication, poor execution, excellent invoicing.
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Karen
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Would not recommend . Slow! No communication . Several people dealt with the case and I was not told once about any changes. I had to chase things myself in order to move things on but they still proceeded to charge until we complained. Disappointed beyond belief 😮
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Jane
Collected on:
Used company for legal part of buying a flat. Geraldine Davies was my solicitor. I am very pleased with the service from her and the company. Thank you!
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Nick.stone3
Collected on:
Legal stuff
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Carlos
Collected on:
I recently used JCP Solicitors for a residential purchase that wasn't what you would call standard or straightforward. The service that was provided was superb and it was professionally delivered by both Helen and Mari.
I was kept well informed throughout the process and when I had queries they were responded to swiftly. Being able to visit the Caerphilly office and have Helen walk me through the vast amount of documentation left me feeling assured and confident that I was in good hands and that nothing had been overlooked.
I was additionally impressed with the level of due dilligence that was undertaken during the purchase too. I look forward to working with Helen and Mari in the future and would highly recommend them.
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Tricia Gauci Ling
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JCP ahave been brilliant with my husband's employment matter.
I can't reccomend Catherine Almeida enough for her help in getting things sorted for us. Great communication, helpful and sympathetic to our situation.
Thank you Catherine
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Huw Lewis
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JCP and Heather in particular were absolutely fantastic during our house move in July 2020. We were having a disaster with a previous firm, which was causing months of delays. We instructed JCP and Heather came in late in the day to save us. Heather was amazing in getting everything sorted and most crucially, kept us in the loop throughout which was so reassuring. No hesitation in recommending.
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Emma Lucas
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We have recently just moved home & from start to finish JCP solicitors Emily in particular was brilliant , professional, helpful, always got back to me quickly answering my questions & I am delighted it all went through even in this horrible time , highly recommend 5 🌟🌟🌟🌟🌟
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Keith Arkley
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Very professional and friendly people and have a excellent legal team to cover most of your legal problems
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Caroline Petrinolis
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I have just completed buying a commercial premises with JCP and it all went smoothly, Eleri and Samantha were extremely helpful and nothing was too much trouble, they both were always contactable and kept me updated with different things, I honestly can’t recommend these solicitors enough. Extremely competent, helpful and knowledgeable in their field. A great service from the team at JCP.
Thank you also to their CEO Mrs Hayley Davies I’m truly grateful to have dealt with you.
Thank you
Caroline Petrinolis
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JCP Solicitors is a regional law firm with offices in Swansea, Cardiff, Caerphilly, Carmarthenshire, Cowbridge, and Pembrokeshire. Our people specialise in a wide range of services including: Conveyancing, Commercial Property, Wills & Probate, Family Law, Divorce & Children issues, Agriculture & Rural Affairs, Employment Law, Personal Injury & Serious Injury, and a wide range of services for business.