Michael
Collected on:
Sale of Land Adjacent Clover Lea, IP164QW
Very efficiently dealt with. Long winded transaction through no fault of Smith & Co which finally completed satisfactorily.
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Smith & Co Solicitors
01394 242805
Smith and Co Solicitors are on hand to offer local legal services and are proud to be part of the community in Ipswich and Felixstowe. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you. Read more...
- Address
- IP11 7AN
- 01394 242805
- www.smithandcosolicitors.co.uk
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Smith & Co Solicitors
have 1 other location
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How Smith & Co Solicitors Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Smith & Co Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Smith & Co Solicitors. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Smith & Co Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Smith & Co Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Smith & Co Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Smith & Co Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Matter Type:
Residential Conveyancing
celia
Collected on:
Conveyancing - purchase of 43 Paper Mill Lane
Natasha Price was fantastic. She dealt with the purchase very professionally and always kept me informed and updated of the progress without any need for me to chase for anything. If I did need to speak to her, she was always available or rang me back as soon as she could.
She helped make the whole house buying process much less stressful. I will definitely use Smith & Co again for our future house purchases.
A representative from Smith & Co Solicitors responded to this review on 30 July, 2025:
We agree with you - Natasha is fantastic! We are so proud to have her on our property team and very happy to hear that she handled your purchase so well. Communication between a solicitor and a client is so important during what can be a stressful time and Natasha is always happy to pick up the phone and answer any questions or concerns, in her very calm manner. We welcome any opportunity to work with you in the future - we're always here to help.
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Matter Type:
Purchase and Sale
Jacky
Collected on:
Sale of property
We used Smith & Co Solicitors on recommendation and we are so glad we did. Natasha & Kitty who dealt with our sale were extremely efficient and always available to speak to if needed.
Very good solicitors who we would highly recommend.
A representative from Smith & Co Solicitors responded to this review on 02 July, 2025:
We really appreciate your recommendation and positive feedback. Natasha and Kitty make a great team - their attention to detail, patience and professionalism keep transactions running smoothly for our clients and they are a real asset to Smith & Co. We wish you many happy years in your new home.
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Matter Type:
Purchase and Sale
Linda
Collected on:
House purchase
Good communication and dealt with any issues accordingly. Very pleased with the support I was given.
A representative from Smith & Co Solicitors responded to this review on 25 June, 2025:
Thank you so much for your 5 star review! Natasha is a very experienced property professional who aims to deliver a personal service to each of her clients. Your review is very much appreciated and we hope we can help you with any future legal needs.
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Matter Type:
Landlord and Tenant
Julie
Collected on:
Excellent service on a complicated matter
From the first contact with Keith Holland we had exceptional service on what was a complicated, stressful, upsetting tenancy matter. Excellent contact and extremely patient and his knowledge is fantastic, extremely patient through a very tough stressful time. Thank you Keith (and Amber)
A representative from Smith & Co Solicitors responded to this review on 29 May, 2025:
We really appreciate the 5 star review of Keith and Amber who are dedicated to positive outcomes for their clients. Thank you for taking the time to let them know how satisfied you were by the outcome - your review means a lot to them and the whole team at Smith & Co. Please get back in touch if we can help you in any way in the future.
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Matter Type:
Purchase and Sale
Ali
Collected on:
Sale and purchase.
We chose Natasha and her team at Smith & Co, Felixstowe branch to handle both the sale and purchase of our properties. We made this choice based on positive reviews online, a competitive quote, and a quick initial response to our first enquiry. We were NOT disappointed! Natasha displayed total professionalism, keeping us up to date throughout, with what was quite a long and difficult chain. It was nice to be able to pop in and see her at the Felixstowe branch.
A representative from Smith & Co Solicitors responded to this review on 27 March, 2025:
Natasha and the team at Smith & Co are so grateful for your glowing review - thank you! Our Felixstowe branch is very popular with our clients - it's always reassuring to be able to pop in and speak to the person who is handling your transactions. Each member of our conveyancing team spends time at the branch every week and they enjoy having the opportunity to get to know their clients. We wish you many happy years in your new home.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Wills
Glyn Jones
Collected on:
Writing New Wills
My wife and I attended an interview with Rachel Brinkley, Smith & Co Solicitors, to write new Wills. Rachel is very knowledgeable and professional and took us through the various steps. These steps were explained very well. We were given plenty of time to ask questions and seek clarification. Altogether it was a good experience and I would not hesitate to recommend Rachel for this service.
A representative from Smith & Co Solicitors responded to this review on 05 March, 2025:
We really appreciate your 5 star review and we're pleased to hear that you would recommend Rachel to anyone looking for a Will. She prides herself on excellent communication and legal knowledge and has an empathetic approach to helping her clients find the right solution for their own circumstances. It's great to hear you are so satisfied with the service you received. Thank you!
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Wills
Michael Walker
Collected on:
Creating a new Will
All of my dealings with Smith & Co Solicitors was an excellent experience. I would recommend this company to anybody else.
A representative from Smith & Co Solicitors responded to this review on 15 January, 2025:
We are very grateful for such a glowing review - thank you. Your recommendation is very important to Vicky and her team, who work hard to make sure each client is treated with care, respect and excellent service. We look forward to helping you again in the future.
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Matter Type:
Purchase and Sale
Juliet
Collected on:
Excellent Solicitor
Natasha Price provided the most efficient, professional and reassuring service. Natasha is very experienced and provided me with good advice and support throughout the whole process of buying my property. I would highly recommend Natasha and Smith & Co.
A representative from Smith & Co Solicitors responded to this review on 20 November, 2024:
We really appreciate your 5 star review for Natasha. As Head of Residential Property at Smith & Co, she brings years of experience to her clients, who she guides through the process calmly and efficiently. Your positive feedback is so good to hear and we're very glad you felt you were in such excellent hands. We wish you many happy years with your new property.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Wills
Margaret Bale
Collected on:
Excellent service
Although my contact with Annabelle was brief and I never met her in person, she was pleasant, helpful and friendly in telephone conversations. She arranged appointments promptly and answered any questions rightaway.
A representative from Smith & Co Solicitors responded to this review on 23 October, 2024:
We appreciate your comments so much and have shared these with our entire team. Annabelle is a fantastic member of our Private Client department and her organisation skills are much valued. It means a lot to us all that you have taken the time to let us know how happy you've been with the service you've experienced. Thank you!
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Reviews collected from
Invokehazza
Collected on:
Invokehazza
Realised I hadn't written a review from 2022 but while going through paperwork decided to write this and given that I have all the emails, it's quite easy to keep the facts correct.
Two stars simply for getting the job done.
Was recommended by Marks&Mann to use Smith&Co. Explained to Marks&Mann what kind of survey I wanted and this was relayed in October 2021. I found much later that mine was more basic and that through a phone call they couldn't do anything because the more basic one had already been done. First disappointment.
I had a help to buy savings account which I closed and sent the statement to Jenny with other paperwork on the 15th of March. On the 25th of March, Jenny requested the statement claiming I hadn't sent it. Upon realising that I HAD sent it, I was never apologised to once. I was paying you guys, what harm does good communication do?
This is only one example of several communication issues throughout.
I kept having the estate agents chasing me because the sellers solicitors were pushing for paperwork from myself. I had always promptly submitted my paperwork within 48 hours of request so when I was hearing a few days later that they were waiting for that same piece of paperwork, I found it quite appalling.
After everything had finished and I had the keys to the property, I checked things over with the (cheaper than asked for) survey I had done and one of the things they ticked was that the loft had insulation which it definitely did not. I explained this to Jenny and she said she'd get back to me and that also never happened.
After typing this, I'm wondering if two stars was too fair because I'd certainly never use Smith&Co again and I'd never recommend them to anyone.
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Jason
Collected on:
Jason
We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co
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Matter Type:
Purchase and Sale
Tracy
Collected on:
Tracy
Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!
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Robbie
Collected on:
Robbie
Awful service. Called to give them some business as my HTB loan is ending and I need a conveyancer. Ended up being hung up on.
And before you reply and claim I'm not a client like you have with every other 1 star review... I was 5 years ago when I bought my flat! And you were awful then as well!
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Matter Type:
Purchase and Sale
E
Collected on:
A client
Had a really good experience at Smith & Co with my house purchase. Alexandra and the team were amazing with communication, keeping us updated, and reassuring us when needed. Super friendly and helpful team! Thanks so much!
A representative from Smith & Co Solicitors responded to this review on 02 August, 2024:
Thank you for taking the time to share your feedback as this is greatly appreciated by Alex and her team. All the best in your new home.
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Reviews collected from
Matter Type:
Purchase and Sale
Georgie Suttie
Collected on:
Georgie Suttie
Straightforward, efficient service and friendly, helpful staff. My purchase went through smoothly and quickly which is all you can ask for as a buyer! Thank you to Jenny and her team.
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Dionne Bond
Collected on:
Dionne Bond
very helpful and knowledgeable
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Carolyn Wood
Collected on:
Carolyn Wood
Everyone I have ever dealt with at this firm has been brilliant! They have a really positive attitude and are very customer focused. I would definitely use again and will recommend to family and friends.
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Matter Type:
Divorce
Susan Adams
Collected on:
Susan Adams
I would recommend Smith and Co to all my family and friends. Both Keith and Tom have been so professional and Keith’s experience in family law is second to none. He made the whole experience easy, I am so pleased I was recommend to use this lawyers firm
Thank you Sue
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Matter Type:
Purchase and Sale
Robert Dickerson
Collected on:
Robert Dickerson
Jenny Dawson handled our house sale and purchase and from start to finish really helped to make it go quickly and easily. We sailed through the process and were in our new home in no time at all. The team Jenny works with are also very helpful and professional and everyone was always contactable and very responsive. Made a stressful process a lot less stressful! Thank you
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Reviews collected from
Matter Type:
Residential Conveyancing
Philip
Collected on:
Philip's experience...
Everything very efficiently dealt with in a professional and friendly way. Many thanks, Philip and Ann Young
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Matter Type:
Residential Conveyancing
Dean
Collected on:
Dean's experience...
We had a really positive experience of buying and selling with the support of Jo Perrins and would highly recommend her.
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Matter Type:
Residential Conveyancing
Georgina
Collected on:
Georgina's experience...
Quick process and moving . Amber was extremely quick
A representative from Smith & Co Solicitors responded to this review on 08 February, 2022:
Dear Georgina, thank you for such a great review - moving house can sometimes take quite a while so it's always good to have a conveyancer like Amber working for you. She really is very efficient and knowledgeable!
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Matter Type:
Residential Conveyancing
Paris
Collected on:
Paris's experience...
Poor communication. Did not use the app at all. Sold on use of the app, but it was not actually used.
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Matter Type:
Residential Conveyancing
J Scorer
Collected on:
Julie's experience...
First class service . Jo is excellent and kept me informed every step of the way!
Can’t recommend enough!
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Smith & Co Solicitors are accredited by
About this branch
Description
We are in the centre of Felixstowe, located near the junction with Hamilton Road and Orwell Road. The nearest car parks are Highfield Road Car Park and Ranelagh Road Car Park. Costs start from £1.50 for 2 hours parking.
Regulated by
Legal services
Personal areas of law
-
Consumer
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
-
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Arrangements Following Divorce
- Child Law
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
-
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
-
Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Trusts
-
Personal Injury
- Accident Abroad
- Accident At Work
- Accidents At Sea And Cruise Injury
- Accidents In Public Places
- Against The Council
- Amputation
- Asbestos Compensation
- Asbestos Lung Cancer
- Asbestosis
- Back Injury At Work
- Benefits Available To Asbestos Victims
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Carpal Tunnel Syndrome
- Children's Accident
- Children's Serious Injury
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Diffuse Mesothelioma Payment Scheme
- Dog Bite
- Fall From Height
- Fatal Accident
- Fatal Asbestos
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Holiday Sickness and Illness Compensation
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Mesothelioma Compensation
- Motor Insurance Policy
- Motorbike Accident
- No Win No Fee
- Noise-Induced Hearing Loss
- Occupational Asthma
- Osteoarthritis
- Pedestrian Accident
- Personal Injury Law
- Pleural Plaques (Scotland)
- Pleural Thickening
- Repetitive Strain Injury
- Road Traffic Accident
- Road Traffic Accident Abroad
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Terrorism Abroad
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Whiplash
- Workplace Slip and Trip
-
Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- Probate
- Trusts
- Wills
Business areas of law
-
Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
-
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
-
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Insurance
- Intellectual Property
- Litigation for Holiday and Residential Parks
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Small businesses
- Statutory Demands
- Summary Judgment
- Tax
- Unfair Loan Charges
-
Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Crane oversailing and scaffolding licences
- Development agreements
- Development loan facilities
- Due diligence audits for banks and other financial institutions
- Engineering contracts
- Facility maintenance agreements
- Framework agreements
- Guarantees and bonds
- In-house training
- Warranties, third party rights and reliance letters