01473 226231
Smith and Co Solicitors are on hand to offer local legal services and are proud to be part of the community in Ipswich and Felixstowe. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you. Read more...
Smith & Co Solicitors
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Smith & Co Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Smith & Co Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Smith & Co Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Smith & Co Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Smith & Co Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Smith & Co Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Purchase and Sale
Anonymous
Collected on:
Lily was very efficient and communative 😊
A representative from Smith & Co Solicitors responded to this review on 24 April, 2025:
Thank you for taking the time to let us know how satisfied you were with Lily handling your property matter - she's a great asset to our conveyancing team!
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Matter Type:
Residential Conveyancing
Alison
Collected on:
I had multiple problems trying to purchase a property. Jade went above and beyond to help and kept me updated regularly. She is very professional, kind and empathetic. I would recommend her 100% percent.
A representative from Smith & Co Solicitors responded to this review on 24 April, 2025:
We really appreciate your very positive recommendation for Jade. As a very experienced conveyancer, she knows how important it is to keep in touch with her clients and it's great to hear how much you appreciated this. We wish you many happy years in your new property and would be happy to help you with any future legal needs you may have.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Marie Andrews
Collected on:
Purchase of the flat in Felixstowe went through very smoothly, thank you
A representative from Smith & Co Solicitors responded to this review on 16 April, 2025:
Thank you for taking the time to let us know that your flat purchase went through so smoothly - Pauline's expertise really makes a difference with all her transactions. We wish you many happy years in your new home.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Wills
Anonymous
Collected on:
I have recently re-done my will with Vicky. Everything was explained to me in full and I felt confident in the decisions I made following the advice I received.
A representative from Smith & Co Solicitors responded to this review on 16 April, 2025:
We're very happy to hear that you felt so confident after your recent Will experience with Vicky - she has many years of assisting clients and believes in explaining every option in full, with clarity and transparency. Peace of mind is so important and this is part of the service that we offer at Smith & Co. Please get back in touch if we can help again in the future.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Litigation Law
Martyn
Collected on:
Outstanding service, polite, friendly and above all consummate professionals. I have had the pleasure of working with both Keith and Pauline for different services. Knowledge and experience matters, but knowing when and where to apply it takes skill, they have it all. Excellent company.
A representative from Smith & Co Solicitors responded to this review on 31 March, 2025:
We are very grateful for such a positive review, recognising the professionalism and skills of both Keith and Pauline. Working together as a team, across departments, our solicitors are able to offer a comprehensive and thorough approach to our clients individual needs, making sure that all aspects of any matter are considered and acted on. It's wonderful to read how helpful this approach was for you and we thank you for taking the time to share your experiences.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Purchase and Sale
Anonymous
Collected on:
Rebecca is professional, polite, kind, hard working and dedicated to her client.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Landlord and Tenant
Peter Small
Collected on:
A smooth, reassuring experience where all worry was removed and a satisfactory outcome achieved. Many thanks to Amber and her team.
A representative from Smith & Co Solicitors responded to this review on 27 March, 2025:
Thank you so much for taking the time to leave your 5 star review. Amber and the team strive to offer an excellent service and the best outcomes for landlords who find themselves in difficult situations with tenants. It's very good to hear that Amber delivered you a successful outcome. Please get in touch again if we can help again in the future.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Purchase and Sale
Colin & Jean Clavey
Collected on:
Excellent service from Rebecca. Communications were timely and clear, advice very helpful and the purchase went through swiftly. Thank you
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Purchase and Sale
Dave & Linda
Collected on:
Excellent and professional service provided by Jade and the team.
Jade was very efficient, communicative and helpful, which we really appreciated.
Would happily recommend.
A representative from Smith & Co Solicitors responded to this review on 27 March, 2025:
Thank you for recommending the excellent service you received from Jade and the property team at Smith & Co. Jade is a great asset to Smith & Co and is supported by efficient and dedicated colleagues in the property department. We are very proud of them all and happy to hear that they have delivered such a positive outcome for you.
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Verified review
This review has been left by a verified client who used Smith & Co Solicitors.
Matter Type:
Purchase and Sale
Shelley Buckley
Collected on:
We contacted Pauline Hodgson from Smith & Co Solicitors to deal with the sale of our property and purchase of another. Pauline's communication from start to finish was fantastic and certainly not what we have experienced from previous solicitors we have used! She was very efficient and gave us clear and honest advice and kept us up to date the whole way through. We would definitely recommend using Pauline as she has been a pleasure to deal with.
A representative from Smith & Co Solicitors responded to this review on 27 March, 2025:
What an amazing review for Pauline - thank you so much. Pauline has years of experience and this shines through in her excellent client care and professionalism throughout the transaction. She is dedicated to her clients and believes in communicating often in order to keep the matter moving along with as little stress and delay as possible. We are so grateful for your recommendation and are very happy to have Pauline in our team!
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Jason
Collected on:
We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co
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Matter Type:
Purchase and Sale
Tracy
Collected on:
Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!
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Robbie
Collected on:
Awful service. Called to give them some business as my HTB loan is ending and I need a conveyancer. Ended up being hung up on.
And before you reply and claim I'm not a client like you have with every other 1 star review... I was 5 years ago when I bought my flat! And you were awful then as well!
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Matter Type:
Purchase and Sale
E
Collected on:
Had a really good experience at Smith & Co with my house purchase. Alexandra and the team were amazing with communication, keeping us updated, and reassuring us when needed. Super friendly and helpful team! Thanks so much!
A representative from Smith & Co Solicitors responded to this review on 02 August, 2024:
Thank you for taking the time to share your feedback as this is greatly appreciated by Alex and her team. All the best in your new home.
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Matter Type:
Wills
M
Collected on:
Vicky went out of her way to help me with a last minute problem a few weeks ago. Prompt, friendly and great value for money.
A representative from Smith & Co Solicitors responded to this review on 10 July, 2024:
We really appreciate the 5 star review and we're so glad that Vicky could be on hand for you! Please get in touch again if you need some legal help in the future.
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Matter Type:
Purchase and Sale
Georgie Suttie
Collected on:
Straightforward, efficient service and friendly, helpful staff. My purchase went through smoothly and quickly which is all you can ask for as a buyer! Thank you to Jenny and her team.
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Dionne Bond
Collected on:
very helpful and knowledgeable
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Carolyn Wood
Collected on:
Everyone I have ever dealt with at this firm has been brilliant! They have a really positive attitude and are very customer focused. I would definitely use again and will recommend to family and friends.
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Matter Type:
Divorce
Susan Adams
Collected on:
I would recommend Smith and Co to all my family and friends. Both Keith and Tom have been so professional and Keith’s experience in family law is second to none. He made the whole experience easy, I am so pleased I was recommend to use this lawyers firm
Thank you Sue
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Matter Type:
Purchase and Sale
Robert Dickerson
Collected on:
Jenny Dawson handled our house sale and purchase and from start to finish really helped to make it go quickly and easily. We sailed through the process and were in our new home in no time at all. The team Jenny works with are also very helpful and professional and everyone was always contactable and very responsive. Made a stressful process a lot less stressful! Thank you
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Matter Type:
Residential Conveyancing
Philip
Collected on:
Everything very efficiently dealt with in a professional and friendly way. Many thanks, Philip and Ann Young
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Matter Type:
Residential Conveyancing
Dean
Collected on:
We had a really positive experience of buying and selling with the support of Jo Perrins and would highly recommend her.
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Matter Type:
Residential Conveyancing
Georgina
Collected on:
Quick process and moving . Amber was extremely quick
A representative from Smith & Co Solicitors responded to this review on 08 February, 2022:
Dear Georgina, thank you for such a great review - moving house can sometimes take quite a while so it's always good to have a conveyancer like Amber working for you. She really is very efficient and knowledgeable!
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Matter Type:
Residential Conveyancing
Paris
Collected on:
Poor communication. Did not use the app at all. Sold on use of the app, but it was not actually used.
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Matter Type:
Residential Conveyancing
J Scorer
Collected on:
First class service . Jo is excellent and kept me informed every step of the way!
Can’t recommend enough!
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We are located in Clarence House, a listed building on St Margaret’s Green, in the heart of Ipswich and offer free parking to our clients, to make your visit as stress-free as possible. In addition, there is nearby, on-street parking, short-term on Soane Street at a cost of £1 per 30 minutes and also medium-term parking at the Regent Theatre car park where the charge is £1.20 per hour.
