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How Stephens Wilmot Ltd Compares

Value for money

This firm - 92%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Stephens Wilmot Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Stephens Wilmot Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%
Overpriced 5%
About Right 90%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 92%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Stephens Wilmot Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Stephens Wilmot Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 92%
No 8%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Stephens Wilmot Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Stephens Wilmot Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Stephens Wilmot Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.6/5

Reviews summary

  • Excellent

    1089
  • Very Good

    93
  • Average

    23
  • Poor

    23
  • Awful

    71

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Assane

Verified review

This review has been left by a verified client who used Stephens Wilmot Ltd.

Matter Type:

Residential Conveyancing

Assane

June 27, 2025

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Flat purchase

Many to Samera Saddiq for the 5-star hard work!!
After few months wasted by sending my case into at least 3 solicitor....
Samera Saddiq took my case at the end and handled it with great patience, professionalism and was always here to communicate with me.
Will definitely recommend Samera Saddiq!

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Deborah

Verified review

This review has been left by a verified client who used Stephens Wilmot Ltd.

Matter Type:

Residential Conveyancing

Deborah

June 26, 2025

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Collected on:

Absolutely brilliant

I cannot fault Stephens Wilmot at all, from the very outset to completion of the sale of my land I was treated with respect by every single person I spoke to from the reception staff to my particular solicitor.

Everything was done as speedily as possible, obviously the process can only go as fast as the system & the other-side allows & I know at all times Carla helped that by chasing my purchasers solicitors up & then letting me know where we were at.

I can honestly say that I was pleasantly surprised because I had not used an online solicitor before & one that I had plucked from the never ending list of solicitors promising their excellent services.

Stephens Wilmot did not let me down at any point, in fact I’d say they went above & beyond to ensure a speedy & satisfactory end.

I have to add that my particular solicitor Carla Lindsey was spectacular, she really seemed to care & help me, especially because I am rather a technophobe & have trouble with anything computer related!

Thank you very much Carla, you were a breath of fresh air.

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Carole

Verified review

This review has been left by a verified client who used Stephens Wilmot Ltd.

Carole

June 24, 2025

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Poor communication, no urgency, lack of accuracy in documentation

Quality of service was poor throughout. Would not use them again.
Communication
Very poor. No transparency of process or expectation on how quickly responses would be received. It was typically at least a couple of days from me sending a mail to getting any response. Phone contact never happened till the very end. My buyers and people I was buying from, provided more timely information. At the end even they were chasing me for an update.
Speed/Urgency
Didn’t seem to have any urgency, until the very end. We exchanged on 13th Nov, moved on 14th, but it was really to the wire. I was confirming removal team at 4.30 day before move.
No explanation why exchange took so long, as we all expected it on 6th November.
Searches not initiated till very late in process, all adding extra delay. I was told it was to avoid extra cost, but that didn’t seem to be a problem for exchanging and completing within a 10 day window - I had to pay an extra £180 on both sale and purchase. ( This was detailed in paperwork, but still a bit naughty)
Accuracy
Several documents had incorrect information that I had to chase to get corrected.
Even bill was incorrect and had to be updated

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Kerry

Verified review

This review has been left by a verified client who used Stephens Wilmot Ltd.

Matter Type:

Residential Conveyancing

Kerry

June 24, 2025

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Amazing!

The team were absolutely great in what was such a complicated, uncertain first house purchase. Always updated me and answered calls and questions to the best they could. Tracy was super!

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Georgia

Matter Type:

New home purchases and sales

Georgia

June 20, 2025

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Would recommend everytime!

Cannot recommend Emma & Elise enough. As first time buyers, and completely unfamiliar with the house buying process, both Emma and Elise made us feel at total ease, offered support and guidance and most importantly, a peace of mind throughout it all. We are so grateful for all they did for us. We completed in less than 11 weeks!! We will be sure to use both Emma and Elise again in the future, and will recommend both to everyone looking for legal assistance. Thank you so much both, it really was a pleasure! We are officially one week in our new home and so grateful for you helping us get there.
Georgia & Jerard

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Ryan

Matter Type:

Residential Conveyancing

Ryan

June 20, 2025

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Collected on:

Excellent service

Provided excellent customer service throughout the buying process, was responsive to all email queries. As a firm all other staff I dealt with were very pleasant and extremely helpful.

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Andrew

Verified review

This review has been left by a verified client who used Stephens Wilmot Ltd.

Matter Type:

Residential Conveyancing

Andrew

June 19, 2025

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Collected on:

satisfied customer

You have to honest with these reviews and to start I was a little reticent about the company however I was amazingly fortunate to work with Kathryn Jones on the sale/purchase. Her level of commitment to getting this difficult transaction completed was brilliant and I cannot thank her enough. I will be using the company again soon. Thank you

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Debbie

Verified review

This review has been left by a verified client who used Stephens Wilmot Ltd.

Matter Type:

Residential Conveyancing

Debbie

June 17, 2025

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Collected on:

Excellent Communication

Despite buyer changing several times the quote remained the same, Carla and the Team would 100% reccommend !

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Craig

Matter Type:

Residential Conveyancing

Craig

June 12, 2025

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Moving homes

Elise and Emma were both extremely helpful and always quick to assist us whenever required. They have taken away alot of the stress of a house movement and would definitely recommend them to everyone

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Connor F

Verified review

This review has been left by a verified client who used Stephens Wilmot Ltd.

Matter Type:

Residential Conveyancing

Connor F

June 12, 2025

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Collected on:

Clear and understanding

Rachel Coles was very clear in giving instructions to what was required and how it should be completed. Rachel was also understanding to my queries and circumstances when there were delays in the process. I received an email reply within a day, which I found reassuring and helpful.

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Reviews collected from

George

George

June 27, 2025

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George

Lindsey Bowen was great!

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Jenny

Matter Type:

Residential Conveyancing

Jenny

June 24, 2025

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Jenny

Excellent conveyancing experience. Many thanks to Tracy and Cheryl for your professional work and superb communication throughout.

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matt

Matter Type:

Residential Conveyancing

matt

June 04, 2025

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Collected on:

matt

What a really great service from Aimee and Cerys with the purchase of the house. Thank you very much.

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joyce

joyce

May 23, 2025

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joyce

I had a fantastic experience with Jonathan during the sale of my property. He kept me well-informed with prompt updates and quick responses to my questions. His excellent service was well worth the reasonable price. Highly recommend!

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Ray

Ray

May 16, 2025

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Ray

🏡 We’ve just completed on the purchase of our new home! 🎉

A massive thank you to Cheryl and Tracy for all their help throughout the process — you were both absolutely brilliant 👏👏

I’d highly recommend them to anyone buying or selling. 🙌

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Stephens Wilmot Ltd are accredited by

accreditation
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About this branch

Description

Stephens Wilmot Solicitors are a leading law firm based in South Wales. Our experienced team hail from Pontypool, Cwmbran, Newport, Cardiff, and the Vale of Glamorgan.  We specialise in Property and Wills & Probate matters.    Stephens Wilmot Solicitors benefit from the expertise of both property solicitors and conveyancers so that we can ensure your conveyancing transaction progresses smoothly.   Our team bring a wealth of knowledge and local expertise.   However, they can, and do, act throughout England and Wales. Stephens Wilmot Solicitors want to transform the marketplace by revolutionising the way that solicitors and clients work together. Above all our client first mentality is at the heart of everything that we do.   We have created a focused service that makes the complicated simple and demystifies the legal process.  Our ‘Review Solicitors’ testimonials speak for themselves.  We are based in Mamhilad, South Wales, with more than 25 years’ experience in legal services.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • New home purchases and sales
    • Purchase and Sale
    • Residential Conveyancing
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Dispute Resolution
    • Mediation
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