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How Neate & Pugh Solicitors Limited Compares

Value for money

This firm - 99%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Neate & Pugh Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Neate & Pugh Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%
Overpriced 0%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Neate & Pugh Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Neate & Pugh Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Neate & Pugh Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Neate & Pugh Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Neate & Pugh Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    45
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

UK Employment Laws

Anonymous

April 08, 2025

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Collected on:

Employment Law advice

As an employer, we were supporter by Neate & Pugh with several challenging cases. The advice received was extremely professional and pragmatic, providing options for reaching best possible outcome. Both Emma and Beth have a wealth of great legal knowledge. Would recommend

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David Palmer

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

Employment Law

David Palmer

April 03, 2025

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Collected on:

First Class Professional Service

We have used Neate and Pugh on a number of occasions and always found them to be good listeners, ask the right questions and achieve an outcome that feels right and fair when balancing up the associated risks. They are approachable and flexible, very professional and their advice is always worth listening too.

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Simon Walkden

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

Employment Law

Simon Walkden

April 03, 2025

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The perfect working relationship

I have known Emma for more than 25 years and she has worked as my employment lawyer in a couple of businesses where I have been the Finance Director/COO. In my current business Emma and her team have been our employment lawyers for 10 years and have been an integral part of the business helping us on all HR and employment law matters. Emma feels like part of the team, rather than a 3rd party advisor and that's credit to her skills and personality.

There are many positives I could list, but, in brief, Emma just gets it. She understands our culture, our people and how best to advise us and guide us through any issues we may have. She and Beth always respond quickly, gauge the situation without needing much time to gather the facts and have great interpersonal skills and the ability to deal with numerous people in different roles within our business.

I couldn't recommend them highly enough and I can guarantee that I will continue to use Emma and Neate & Pugh for many years to come.

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Anne

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

Employment Law

Anne

April 03, 2025

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Employment services received

I am delighted with the advice and service received from Emma Neate at Neate & Pugh Solicitors. She was knowledgable, timely, detailed and very responsive to my situation.

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Paul Campbell

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

Employment Law

Paul Campbell

April 03, 2025

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Collected on:

Neate & Pugh

My experience with the team at Neate & Pugh was nothing short of outstanding. They handled our case with the utmost professionalism and care. Their proactive approach saved our company time and money. I highly recommend Neate & Pugh to anyone seeking legal services and HR advice. During what was undoubtedly one of the most challenging times of my life, Emma Neate proved to be an invaluable support. She navigated through my proceedings with sensitivity and grace. Emma was thorough in her approach, making sure I understood all my

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Kashif Ali

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

Employment Law

Kashif Ali

April 03, 2025

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Collected on:

A Lighthouse in the fog

As evidenced by the title, sometimes managing personnel matters can feel akin to navigating deep seas without a clear direction or strategy. Thankfully, Neate & Pugh serve as a reliable lighthouse, expertly guiding businesses to safely navigate through turbulent HR waters.

Over the years, their team has consistently demonstrated exceptional capability, providing strategic, actionable insights precisely when they're most needed. Their proactive approach ensures our compliance processes remain robust and aligned with best practices, giving us peace of mind and the freedom to focus on core business growth.

Moreover, Neate & Pugh excel in offering swift, practical solutions to HR queries, no matter how complex. Their ability to anticipate potential issues and innovate proactively sets them apart, making them invaluable partners in managing human resources effectively.

We highly recommend Neate & Pugh to any small business looking for trusted expertise, clear guidance, and forward-thinking HR solutions.

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Simon Tonks

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

Employment Law

Simon Tonks

April 03, 2025

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Collected on:

Great Advice

I've worked with Neate & Pugh (Emma) for over 6 years and they have been great in help with employment law matters. Very professional, efficient and would definitely continue to use. Thanks Simon

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Alex C

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

Employment Law

Alex C

April 03, 2025

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Outstanding service and knowledge, I would strongly recommend

I have used Neate & Pugh for HR related legal matters for a number of years and I would not use anyone else moving forward. Emma is highly professional, very knowledgeable, approachable and and an absolute pleasure to work with. She has been invaluable to our business with the support she has provided from minor HR procedural matters through to more serious legal disputes. I would strongly recommend Emma and her team.

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Sean

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

Employment Law

Sean

March 27, 2025

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Prompt, friendly and efficient

Emma helped me with a settlement and her guidance and advice was clear from the onset. Emma helped me resolve the matter swiftly and efficiently, I am greatly appreciative for you.

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Peter

Verified review

This review has been left by a verified client who used Neate & Pugh Solicitors Limited.

Matter Type:

Employment Law

Peter

March 12, 2025

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Collected on:

NED agreement and transition out of executive agreement

Anne Marie did a really good job, this was complex because there were shareholder and SPA agreements to review so nothing conflicted. She stood her ground well, despite pressure from the other side.

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Reviews collected from

Walnut

Matter Type:

Employment Law

Walnut

August 28, 2024

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Collected on:

Walnut

Emma Neate has provided us with an excellent service. The documentation she's written for us is exactly what we needed and the follow up questions have been carefully considered and answered thoroughly. The response following my initial enquiry was quick which gave me an immediate sense of security, I felt in safe hands. Thank you ... Beverley Crowne

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Steve

Matter Type:

Employment Law

Steve

July 23, 2024

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Collected on:

Steve

Emma was knowledge and provide great support and advice.

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David

Matter Type:

Employment Law

David

May 16, 2024

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Collected on:

David

I was really impressed with the service I received, my requirements were processed in a speedy and professional manner, and found the whole process very easy.
Thank you for your assistance, it made the whole process much easier

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Bob

Matter Type:

Employment Law

Bob

May 16, 2024

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Collected on:

Bob

Brilliant support and advice from Emma Neate resulting in a very positive outcome to my issue. Also an absolute pleasure to deal with. Neate & Pugh were highly recommended to me and I would likewise have no hesitation in recommending anyone to use them. I would also add that the service offered represented excellent value for money.

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A

Matter Type:

Employment Law

A

December 17, 2023

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Collected on:

A client

Excellent Company. Great advise and guidance given to me through a very difficult time at work. Emma is very professional and she really cares, which made a huge difference as I was struggling with my mental health. Highly recommend. If you are in need of support, you certainly need Emma in your corner. Thank you

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Neate & Pugh Solicitors Limited are accredited by

accreditation

About this branch

Description

Neate & Pugh is Emma Neate, Ann-Marie Pugh and their team. Emma and Ann-Marie each have more than 20 years’ experience of advising on employment law and HR issues in law firms and in businesses. Our mission is to deliver exceptional employment law & HR advice and support, to help our clients manage their employment relationships as effectively as possible. Responsive. Straightforward. Cost effective. Our team are dedicated to finding the most pragmatic solutions for our clients and ensuring that their challenges are met with an expert helping hand.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
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