0800 118 1500
We’re Talbots Law, a firm of solicitors in the West Midlands and Worcestershire. We offer you all the usual legal services, like wills, employment advice, divorce, business services and help moving home, but where we're different is the way we offer them.
Talbots Law Ltd
have 12 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Talbots Law Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Talbots Law Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Talbots Law Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Talbots Law Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Talbots Law Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Talbots Law Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Talbots Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Talbots Law Ltd.
Diana
Collected on:
Had a long journey to get a morgage, very happy with service provided, fast in time,very helpful, will answer any questions, ( l had lots).Mr Callum and Natasha was amazing,all team did so well.thankyou so much.
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Verified review
This review has been left by a verified client who used Talbots Law Ltd.
Alison Robins
Collected on:
The support I received was extremely professional. Sue was easy to contact and replied very quickly to any questions I had. Her kindness helped me sort out what I needed to during what has been a difficult time. Thank you.
A representative from Talbots Law Ltd responded to this review on 21 March, 2025:
Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.
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Verified review
This review has been left by a verified client who used Talbots Law Ltd.
Matter Type:
Residential Conveyancing
Maisie Littlechild
Collected on:
Talbots made our first time buying journey a breeze! Their communication, support and expertise were 10/10.
We were kept informed every step of the way and given prompt responses to all our questions and queries. A huge thanks to Callum Simpson for his support throughout the process.
Would definitely recommend!
A representative from Talbots Law Ltd responded to this review on 03 March, 2025:
Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.
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Matter Type:
Residential Conveyancing
Dominic
Collected on:
They say purchasing a house is one the most of stressful things you can do and using Talbots did nothing but add to the stress.
My Conveyancer (note you won't get a solicitor) lost my queries for three weeks, and then tried blaming the trainee, despite the emails being addressed to the conveyancer.
I had to repeatedly chase for updates, with some 'updates' being one sentence with absolutely no substance.
I received numerous out of office messages with no return date but with an alternative contact, who would also be out of the office.
I tried to escalate to the director of the Edgbaston branch and he was equally as unhelpful, if he actually bothered to reply.
They requested draw down of funds with the mortgage provider to then find a fault with a Fire Risk Assessment that they'd had in their possession for three months, so the purchase nearly fell through and it was only rescued by myself putting in the work and making phone calls to get the Fire Risk Assessment updated.
At one point they asked how i would like to proceed on a legal matter with zero advice or background!! I'm not a solicitor so why was I expected to answer a legal query?
They constantly provided the wrong fees and at one point disregarded the fact that I had already transferred my deposit to them and so tried charging me for that amount as well on the completion statement.
They are completely disorganised, unhelpful, are not proactive, frustrating and ultimately made the purchase an absolute nightmare from start to finish.
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Matter Type:
Parental responsibility, paternity disputes, surrogacy
jame
Collected on:
I am incredibly grateful for Kayleigh’s support in a PLO I was involved in regarding my son. Her expertise and dedication were instrumental in helping me with support on this PLO. Kayleigh went beyond the ordinary, providing not only legal advice but also emotional support throughout the process. Her thorough understanding of family law and her proactive approach made a significant difference. I highly recommend Kayleigh for anyone in need of a solicitor who truly cares and goes the extra mile.
A representative from Talbots Law Ltd responded to this review on 04 November, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Wills
Gail
Collected on:
My partner and I have just used Talbot’s Law, Edgbaston to write our wills. Would just like to thank and recommend Sue Howard and para legal Molly King for the great service and advice we received it was truly a great friendly but professional experience.
A representative from Talbots Law Ltd responded to this review on 11 October, 2024:
Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.
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Verified review
This review has been left by a verified client who used Talbots Law Ltd.
Matter Type:
Residential Conveyancing
Jackie Flowers
Collected on:
Thank you for your service. I have had some excellent advice and would highly recommend.
A representative from Talbots Law Ltd responded to this review on 09 September, 2024:
Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.
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Matter Type:
Wills
Helen
Collected on:
Sue was excellent in efficiently clarifying my instructions and ensuring advice given was clear yet thorough. All my questions were dealt with succinctly and welcomed as part of this process.
Sue was approachable and ensured I was kept informed throughout including timescales which were all adhered to. Every member of staff I encountered at Talbots were friendly, helpful and professional. Thank you
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Matter Type:
Residential Conveyancing
E
Collected on:
As a public service announcement I would not recommend Talbots. I was referred to Talbots by my mortgage broker and trusted his advice that Talbots had got the job done for his clients in the past. Unfortunately something has clearly changed at Talbots since then. I was a first-time buyer with little experience of solicitors and almost became a no time buyer thanks to this firm. Unfortunately, communication after initial payment was very limited and I had to chase them via email and phone for responses. I was not kept updated about progress and as a result had to make a complaint 2 months into what should have been a straightforward process (no chain, unoccupied property). Once I made the complaint I received a phone call from the conveyancer (the only time I ever spoke to her) about whether I wanted to proceed with the purchase (2 months after instructing them) due to the Building Safety Act which they had never mentioned before even though it was created in 2022 (long before I started this process). Anyway, after approximately 10 weeks of getting nowhere I had to disinstruct Talbots and find a new conveyancer. I have spent time, energy, months of rent and stress on what should have been a straightforward process. The only positive I can say is that the complaints man (Pete O’Dowd) at Talbots is probably the only person who answers emails in a timely manner and offered me £125 in compensation at the end after his internal investigation. Given my experience with Talbots he is likely quite busy and used to dealing with clients who are deeply frustrated and emotionally distressed after what should be a a normal straightforward legal process. Reading other reviews it appears that my experience is not unusual so I would recommend choosing a different firm so that your conveyancing journey does not end up as mine did.
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Charles
Collected on:
Clear and regular communication from Talbots, along with useful advice, helped bring our right of way dispute to a satisfactory conclusion.
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Brimstone
Collected on:
Heartfelt Gratitude for Outstanding Service
I hope this message finds you well. I would like to take a moment to express my sincere appreciation for Philip and his team's remarkable efficiency in presenting an offer with such no-nonsense service.
Their straightforward approach and dedication have truly made a significant difference for me.
I am genuinely grateful for their assistance, especially considering the impressive savings of £1,000. It is rare to encounter such a proactive and effective team.
Please extend my heartfelt thanks to everyone involved. I wholeheartedly give them a five-star rating!
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Jenni
Collected on:
I can’t thank Amelia enough for the help she gave me in the sale of my property. It was not as easy a process as it should have been due to the buyers solicitors but she was always there chasing things along and keeping me totally in the picture at all times. This is the fourth time I have used Talbots over a number of years and would recommend them to anyone.
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Amit
Collected on:
I recently used Talbots Law for my house purchase, and I couldn’t be more satisfied with their service. From start to finish, they were professional, efficient, and highly responsive.
The process of buying a house can be stressful, but Nancy and Isabella made it smooth and straightforward. They clearly explained each step, handled all the legal paperwork promptly, and kept me updated throughout. Whenever I had questions, they were quick to respond and provided clear, practical advice.
Their attention to detail ensured that all necessary checks were completed, and they flagged potential issues early, saving me time and money in the long run. The entire transaction was completed on schedule, with minimal hassle on my end.
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Matter Type:
Residential Conveyancing
Barbi
Collected on:
My son and I recently instructed Philip Luke to act on our behalf to purchase a 4 bed HMO. Phil, ably assisted by his team (in particular his trainee, Amelia Smith) worked incredibly hard to work towards completion last week. At the start, they explained how it would work and what fees would apply. Their fees were very reasonable and there were no surprises or unexpected costs. I had many questions and Phil or Amelia would respond within a few hours at most and their advice was clear and precise. They reassured us when we worried about something and were always at the end of the phone. They are extraordinarily efficient, professional and made a very complicated purchase stress-free for us. We would highly recommend Talbots Law to anyone looking to buy or sell a property and have already instructed Phil to act for us in another matter this month.
A representative from Talbots Law Ltd responded to this review on 10 March, 2025:
Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.
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Matter Type:
Residential Conveyancing
Dave
Collected on:
I was recommended this solicitor by the estate agent as they deal with high-rise flats and I can say they are by far the best solicitor I've ever used.and they have been fantastic (And I've used a few). Philip and Amelia were extremely helpful throughout the whole process and always got back to me within a few hour be email or at least by the end of the day if I had any question or needed advice. I've always felt they had my best intrest at heart and if I was to buy another property i would definitely use them again. I would like to thank them for all their help and sorting everything out and getting everything in order. Kind regards Dave
A representative from Talbots Law Ltd responded to this review on 24 February, 2025:
Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.
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We’re open 10 hours a day / 5 days a week, and some offices are open Saturdays 9.00am - 12.00pm – that’s longer than most local solicitors because we want to make it easy for you. Easy to get the legal advice you need, when you need it. We were one of the first law firms locally to gain the Lexcel quality mark. This is our promise to you. Our promise to provide you with the very best legal advice in a way that is easy to understand. We love what we do – it’s our passion. Legal advice can sometimes seem dull. But helping our customers resolve problems and making a small difference to their lives is what we love to do. 9 out of 10 people* say they would recommend Talbots. This shows we're doing the right thing by our customers – and that matters to us. We may be a business but we’re here to provide a service. From your very first call until your legal problem is resolved. Our Edgbaston Office has disabled access, parking and we are located outside the Clean Air Zone. How can we help you today?
