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We bring thoughtful solutions to the complex legal challenges faced by our clients. Our approach is client-led, ensuring that your needs are at the forefront of everything we do.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of New South Law Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using New South Law Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used New South Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how New South Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used New South Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how New South Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that New South Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used New South Law Limited.
Timothy kiamil
Collected on:
Fantastic job well done everyone involved
A representative from New South Law Limited responded to this review on 06 March, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used New South Law Limited.
GRAHAM DARBY
Collected on:
My compensation claims were handled professionally with my interests at the forefront at all times. Good communication and full explanations given on all matters when requested.
A representative from New South Law Limited responded to this review on 05 March, 2024:
Thank you for taking the time to leave a review. We appreciate the positive feedback you have given.
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Verified review
This review has been left by a verified client who used New South Law Limited.
Sam gray
Collected on:
They were really friendly and very helpful and I was really impressed with the way they handled my cases fantastic I really appreciated them Ian was wonderful kept me up to date and very efficient
A representative from New South Law Limited responded to this review on 26 February, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used New South Law Limited.
SAMUEL MCNAUL
Collected on:
The journey started so long ago . I was contacted by rebbeca dunne Colman. I had been fobbed of by everyone at the resort group. At last some light at the end of the tunnel hopefully. Things took a turn for the worse when I was diagnosed with lung cancer . True to her word rebbecca and new south law came up trumps .
A representative from New South Law Limited responded to this review on 04 March, 2024:
Thank you for your review, we appreciate the feedback you have given us.
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This review has been left by a verified client who used New South Law Limited.
Stephen Desbonne
Collected on:
A wonderful experience, making the process easy and simple. Good communication with the team, and hassle free. Will definitely recommend New South Law Limited.
A representative from New South Law Limited responded to this review on 23 February, 2024:
Thank you Stephen for your review. We appreciate the positive feedback you have given us and are so pleased to have helped you achieve such a positive outcome.
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Verified review
This review has been left by a verified client who used New South Law Limited.
Bob beecham
Collected on:
I asked new south law to help me out with a pension problem not expecting to get anything out of it but advice.wow was I wrong.they bent over backwards to help me and on new years eve a lovely surprise.they did everything for me and I can't thank them enough
A representative from New South Law Limited responded to this review on 04 March, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and are thrilled we could assist you achieve such a wonderful outcome.
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This review has been left by a verified client who used New South Law Limited.
Aiyona Hunt
Collected on:
From beginning to end i have had brilliant service Ian and his team were fast efficient and thorough Ian got me more than i expected
Thank you to everyone your amazing 💞
A representative from New South Law Limited responded to this review on 04 March, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and are so pleased we could help you achieve such a wonderful outcome.
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This review has been left by a verified client who used New South Law Limited.
Alistair Hassell
Collected on:
The process was explained to me and everything was straightforward and easy to understand
A representative from New South Law Limited responded to this review on 20 February, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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This review has been left by a verified client who used New South Law Limited.
Anonymous
Collected on:
NSL dealt with my claim professionally from start to finish. They were very thorough and kept me informed of progress throughout. I got the result I wanted, and would never have had it, had it not been for them contacting me in the first place. Sceptical at first but truly an outstanding company who I would thoroughly recommend. Thank you Ian and all at NSL
A representative from New South Law Limited responded to this review on 19 February, 2024:
Thank you for taking the time to leave your review. We appreciate the positive feedback and are thrilled you received such a fantastic outcome.
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This review has been left by a verified client who used New South Law Limited.
Sharon Archer
Collected on:
Ian did a great job and got us the maximum compensation for our mis-sold sipp pension - delighted with the service and would definitely recommend - was an easy and seamless experience
A representative from New South Law Limited responded to this review on 19 February, 2024:
Thank you for your review. We are extremely pleased that we were able to help you achieve such a positive outcome and very much appreciate the positive feedback you have given us.
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Terry
Collected on:
We have been working with New South Law for some time now, and have found them to be very professional in their approach to our claim, and although the final decisions were to be made by the Financial Ombudsman they kept us updated at all times. They assisted us in putting our claim together to the Ombudsman and have now been advised that we have been successful in our claim.
If we have any further issues in the future we shall not hesitate to use them again and to recommend to other people.
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Permjeet
Collected on:
Ian O'Gorman and New South Law Limited are highly commended for their dedication, expertise, and client-centric approach. Their commitment to optimal client outcomes is clearly demonstrated by positive client feedback and successful case resolutions.
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don
Collected on:
We would like to express our gratitude to James Kingston and NSL for all the comprehensive and clear advice which he gave us about addressing a longstanding case of timeshare "miss-selling" and how promptly he dealt with our and other queries as they arose. Highly recommend.
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Sue
Collected on:
Rebekah was amazing always there for me and kept me up to date on a regular basis. She was very compassionate and helped to put me at ease in this very difficult and worrying situation. Thank you so much Rebekah.
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Jane
Collected on:
Ian O'Gorman of New South Law helped us to complete a claim via the fscs for unsuitable advice given to my late brother in law for pension and investments he had made via a financial adviser. Ian was professional, helpful and super friendly throughout the whole process. We were so grateful to Ian for managing to claim a substantial amount for my nieces. It took more than 12 months to receive our cash and Ian had to produce so much paperwork for the fscs to review. We simply couldn't have done it without him. We would highly recommend Ian and the company. Thanks for everything.
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New South Law are a friendly, independent law firm based in West Sussex, offering legal help and representation to clients across the UK. We cover a range of legal case types, and our team will ensure you feel supported, understood and stress free throughout the process. If you need us, we’re here for you. For the big matters, and the small, our specialist legal advisers are here to help. Our team are here to listen, providing value and expertise when it is needed most. We are for access to justice for everyone, regardless of the situation or financial circumstances.
