Verified review
This review has been left by a verified client who used Ramsdens Solicitors LLP.
Antony Power
Collected on:
First Class Service
My Aunt's Probate was handled by Ivana Bailey and assisted by Sarah Watson. The service from the outset was polite, professional and ultimately very pleasurable. Both were extremely approachable and provided advice and guidance throughout. I was kept informed on a regular basis with clear, relevant and coherent updates which provided me with a great sense of confidence. At the outset it was explained to myself that my Aunt's last Will (produced elsewhere) was invalid as it was undated but they had been able to retrieve a prior Will that had been laid with yourselves and that they would proceed with this.
This saved a huge problem and the legalities were explained fully and in clear English.
I was fully aware of what was happening throughout the whole process and both Ivana and Sarah strove to keep me updated even when I was abroad for four months and only had access to a phone. This I found very professional. The sale of my Aunt's house was also undertaken by Ramsdens whilst I was abroad and this could not have gone smoother despite the circumstances. Before the conclusion of my Aunt's Probate, the case was referred to HMRC. I was informed immediately that this would likely take some time. It did, but I had been prepared for it by Ivana and Sarah who diligently chased them throughout the whole process, eventually leading to HMRC dealing with my Aunt's case as a priority.
The whole process overseen by Ivana and Sarah was so smooth it left me feeling incredibly looked after and satisfied at its conclusion.
Both Ivana and Sarah were a credit to yourselves and I would like commend them for their professional service.
It was a pleasure to have them handle my Aunt's Probate.
I would certainly recommend Ramsdens and would definitely use again.
Tony Power
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