01429264101
The largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard and Barnard Castle. Get strength on your side.
Tilly Bailey & Irvine LLP
have 6 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Tilly Bailey & Irvine LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Tilly Bailey & Irvine LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Tilly Bailey & Irvine LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Tilly Bailey & Irvine LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Tilly Bailey & Irvine LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Tilly Bailey & Irvine LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Family law
Paul
Collected on:
They have been very good and delt with my family matters and have done what I expected from them. I would recommend them to anyone
A representative from Tilly Bailey & Irvine LLP responded to this review on 01 June, 2023:
Thank you for taking the time to leave us a lovely review. We are delighted that you had a good experience with us. I will pass your comments over to the team!
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Fahid
Collected on:
I will certainly avoid. Poor communication, really slow in working and responding. Poor management of documents I sent. Do not respond to inquiries. Sent inquiry on Jan 4 and got response on Jan12 from TBI " I will come back to you shortly." Then no response again until Jan 25 when I sent a reminder again. They have not made it clear what is left in conveyancing process. This week when we called, we were told the relevant staff is on leave and will look into it on return. I feel it is unfair if a staff is away and our work is left pending. The carelessness I received from them is delaying the work. Their negligence is costing me. I wish i had never chosen them
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Dana
Collected on:
This review is for a different branch.
As first-time buyers, we were quite nervous about the whole process, having heard so many nightmare stories about purchasing a home. Thankfully, with Kelly Levoir and Frankie Northrop, we had absolutely nothing to worry about.
From start to finish, everything was handled smoothly and professionally. There were no delays at all, and they kept us updated throughout the entire process. Their excellent communication, responsiveness, and clear guidance made what we thought would be a stressful experience into a straightforward and positive one.
We were amazed that our purchase was completed in just under 10 weeks. We couldn’t be happier with the service and would highly recommend Kelly and Frankie to anyone buying their first home (or any home!).
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Shelley Allen
Collected on:
This review is for a different branch.
Jessica Garthwaite has been brilliant, efficient, understanding and gave great advise in situations that arose.
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Matter Type:
Residential Conveyancing
Alison
Collected on:
This review is for a different branch.
I was referred to Tilly Bailey & Irvine LLP (TBI) by my estate agents' conveyancing department; I was required specifically to appoint a recognised firm of solicitors with experience of handling the porting of a lifetime mortgage (a condition set by my lifetime mortgage provider).
TBI have this experience and from the outset were very helpful in helping me navigate through the process of selling my property and buying a new one under this circumstance.
I found the handling of my account extremely efficient. My appointed solicitor (Olivia Linton) and her assistant (Caitlin Ford) answered any queries I had very quickly, provided clear and concise communication (via telephone, email and LLP's online portal) so I was easily able to check progress throughout the transactions. In addition, Olivia most certainly acted with my best interests in mind, often pre-empting potential issues that could have arisen when dealing with my seller's solicitor. Both her and Caitlin kept me up to date and fully informed throughout the whole transaction and very patiently talked me through some of the more complicated legal terms associated with the process. I have no hesitation is recommending the firm.
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Matter Type:
Residential Conveyancing
Collins
Collected on:
This review is for a different branch.
Process was very complicated but with amazing work of Michelle Collins and Julie Brightman everything was successful. Amazing team.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Sandra Houghton
Collected on:
This review is for a different branch.
Jess has been so helpful, professional and has taken time to explain things to me when I have called with a query or something I didn't understand. She was so friendly and explained things clearly and in a straight forward manner. We were kept updated on the process of the sale both verbally and via an app. Would definitely recommend Jess and would use her again
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Debbie
Collected on:
This review is for a different branch.
Thank you so much to Jess Garthwaite of TBI, she has been so helpful and brilliant throughout my remortgage. Thank goodness she knows exactly what she’s doing as I had no idea about any of it, but she did everything for me, keeping me informed all the way, and even with time and unhelpful people against her! So thank you, you’re amazing Jess!
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Matt Davis
Collected on:
This review is for a different branch.
Tilly Bailey & Irvine have been brilliant managing my house sale on a probate, highly recommended
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Geoff
Collected on:
This review is for a different branch.
I wasn’t sure about not using a local solicitor. As it turned out, I needn’t have worried. This firm very are good at a reasonable price.
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Matter Type:
Residential Conveyancing
Lee
Collected on:
Hi I have had a wonderful experience of selling my old house to purchasing my new home with this company.
The staff are excellent they answer the phone quickly and if you are not very good on I.T like Iam they help you threw the whole process. I would go as far to say they go above and beyond even helping me threw a difficult break up with my x and just listening. Massive thank you to Kelly Levoir and also thank you to Frankie Northrop for guidance threw the I.T process.
Thank you all
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Anne-Louise
Collected on:
Task completed within 2 months of instruction, very friendly and professional team
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Matter Type:
Residential Conveyancing
James
Collected on:
Personally, my experience with these solicitors was good. Most of the time I got swift responses but every now and again it took a while.
The downfall is the online portal used to track the progress if the conveyancing process. I'm sure this would have been a great tool had it been used which for ne it was not unless I explicitly requested it be updated. In the end I did ask for the portal fee to be removed from my bill however this was denied which I found to be unfair as I had to pay for something which was never used.
Occasionally I received files through email which were corrupted which was a slight annoyance to but I respect that these things can happen and I did eventually receive non-corrupted versions of these documents.
Overall, I was happy with the service I was provided but I would not recommend the portal service I'd possible.
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Junemary
Collected on:
Recommended to me so I took recommendation and I would use this solicitor again I also would recommend this solicitor to all
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Twin
Collected on:
Good
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Matter Type:
Residential Conveyancing
Faye Quarry
Collected on:
They dealt with the sale of my property. A very professional service, dealt with inevitable issues promptly and always kept me up to date. I would definitely recommend and would use again.
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Matter Type:
Residential Conveyancing
Anthony Ruddle
Collected on:
Excellent service by Cherie McBean and her team - alwasy helpful, patient and carefully protecting our interests and ensuring we reached a successful conclusion of our purchase despite the complictaions.
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Matter Type:
Residential Conveyancing
Caroline Margaret
Collected on:
The staff were all welcoming and helpful. When buying a house, they made my stressful move become easy. They made me feel comfortable as new people were moving into my house so soon I had a deadline which they helped me meet. I would highly recommend to all my family and friends. Would always use them in future.
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Matter Type:
Residential Conveyancing
Codie Moore
Collected on:
We recently used TBI solicitors for the purchase of our new build, the whole process has been a breeze with them, they were always happy to help us in regards to chasing information from our developers when we needed it. On the day of completion they kept us in the loop of things and ensured we moved into our home in good time. Thanks to Charlotte Draper & Eve Wilderspin!
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Craig Patton
Collected on:
Poor service and let down by a property I purchased. Wouldn’t use them again for anything now my property lost value.
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Tilly Bailey & Irvine Solicitors is the largest law firm in Tees Valley, with offices across the North East. We have Solicitors in Hartlepool, Wynyard, Barnard Castle, Middlesbrough and Stockton. We serve clients in Durham, Teesside, Tees Valley, Newcastle, Yorkshire and more; nationally and internationally. Whatever advice you seek, whether it be for a house move, family matter, injury or negligence claim, will preparation, or advice on a business matter we are here to help. We're a very friendly firm, we certainly know our stuff, we get the job done and most importantly we put you, our client first. Get Strength On Your Side.
