
Tracey
Collected on:
Efficient, professional service.
Communication was excellent, information was requested at a pace that made it manageable and achievable.We received quick, clear responses to any questions.
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Tilly Bailey & Irvine are the largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine. Read more...
Tilly Bailey & Irvine LLP
have 5 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Tilly Bailey & Irvine LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Tilly Bailey & Irvine LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Tilly Bailey & Irvine LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Tilly Bailey & Irvine LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Tilly Bailey & Irvine LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Tilly Bailey & Irvine LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Tracey
Collected on:
Communication was excellent, information was requested at a pace that made it manageable and achievable.We received quick, clear responses to any questions.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Anonymous
Collected on:
Rachael Lee and her assistant Charmaine in conveyancing are excellent communicators ...always keeping me informed of the progress of my sale and promptly dealing with any concerns I had. Properties were completed on the day they had advised it to happen. Always courteous and helpful. Thank you.
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Anonymous
Collected on:
We were supported throughout the process and they have made it easy for us. Our solicitor Danielle Gardner is amazing and has been very patient with us who do not fully understand the process. Mortgage for sure is a stressful procedure but they have made it so easy for us. Thank you very much from our family.
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Matter Type:
New home purchases and sales
Sohail
Collected on:
Very positive
Good communication and support from your firm
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This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Laura Bluff
Collected on:
Charmaine and Rachel were a pleasure to deal with. They were very responsive to emails or calls and we were able to complete on our house in around 10 weeks. Thankyou
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This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Katie Ward
Collected on:
I cannot find the words to express how truly fabulous Jessica Garthwaite was in everything she did in order for the sale of my home to go through as swiftly as possible. There were a few trying circumstances which made me feel completely lost and to be honest, at my wits ends but Jessica was professional, patient, and so incredibly kind. I am now hoping to purchase my next home and there is no one else I would rather use. She has got my confidence.
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This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Investment purchases and Buy to Let
George Griffiths
Collected on:
This is my second time using TB&I, and once again, they have exceeded my expectations. Rachael Lee was absolutely fantastic throughout the entire process. She was professional, knowledgeable, and always kept me informed at every stage. Her attention to detail and dedication made everything smooth and stress-free.
Rachael went above and beyond to ensure everything was handled efficiently and with care. Her expertise and commitment gave me complete confidence, and I couldn’t have asked for a better solicitor.
I will definitely be returning to TB&I in the future, hopefully in 2-3 years, and I wouldn’t hesitate to recommend Rachael and the team to anyone in need of top-quality legal services. Thank you for everything!
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Yousaf
Collected on:
Dealt with Maria Northrop's team based at the Stockton office and very happy with the service received. Easy to get hold of and always very helpful. Would definitely use again.
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This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Mr & Mrs Vincent
Collected on:
An absolute dealing with Jessica Garthwaite. Every query responded to promptly and always went that extra mile to ensure we understood every step in the process.
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This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Pearl
Collected on:
Rachael and the team at TBI have been a pleasure to deal with. We have just completed on a Buy to Let purchase and are pleased with the professional and efficient service provided. Thank you
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Michael
Collected on:
Completed the sale and purchase of properties in a very professional way great service from a very professional team
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Harvy
Collected on:
Leigh was fantastic in getting my remortgage completed. I did not need to do much at all. Very easy and hassle free process.
Thank you
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Rebecca
Collected on:
Tilly Bailey & Irvine have been an awful company to use in the sale of my house. Communication is horrendous, they do not communicate with each other, and never answer the phone. I was recommended these by my estate agent as things would be quicker and smoother and all they have done is cause delays and unnecessary stress. The initial paperwork has been returned 3 times electronically and also via recorded post, which cost us a small fortune and they never mentioned that it needed to be posted in the first place causing further delays. Despite the fact I can see when the post was signed for by the company via RM tracking, they claim it did not arrive till a week later and is still incorrect. They have know set me a 37 page form to print off which I am obviously not going to do. I have requested they post this form out to me, but I wont hold my breath. The boy they have assigned to my case also has a dreadful attitude while on the phone and via emails. I am too scared of losing my buyer to stop working with these solicitors as months have now passed, but I would never use this firm again nor would I recommend anyone else does.
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colleen
Collected on:
I would definitely recommend & use again if needed. 💯 satisfied with my dealings with this company
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Ionut
Collected on:
Excellent service and very efficient.
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Faye Quarry
Collected on:
They dealt with the sale of my property. A very professional service, dealt with inevitable issues promptly and always kept me up to date. I would definitely recommend and would use again.
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Anthony Ruddle
Collected on:
Excellent service by Cherie McBean and her team - alwasy helpful, patient and carefully protecting our interests and ensuring we reached a successful conclusion of our purchase despite the complictaions.
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Caroline Margaret
Collected on:
The staff were all welcoming and helpful. When buying a house, they made my stressful move become easy. They made me feel comfortable as new people were moving into my house so soon I had a deadline which they helped me meet. I would highly recommend to all my family and friends. Would always use them in future.
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Codie Moore
Collected on:
We recently used TBI solicitors for the purchase of our new build, the whole process has been a breeze with them, they were always happy to help us in regards to chasing information from our developers when we needed it. On the day of completion they kept us in the loop of things and ensured we moved into our home in good time. Thanks to Charlotte Draper & Eve Wilderspin!
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Craig Patton
Collected on:
Poor service and let down by a property I purchased. Wouldn’t use them again for anything now my property lost value.
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Tilly Bailey & Irvine Solicitors is the largest law firm in Tees Valley, with offices across the North East. We have Solicitors in Hartlepool, Wynyard, Barnard Castle, Middlesbrough and Stockton. We serve clients in Durham, Teesside, Tees Valley, Newcastle, Yorkshire and more; nationally and internationally. Whatever advice you seek, whether it be for a house move, family matter, injury or negligence claim, will preparation, or advice on a business matter we are here to help. We're a very friendly firm, we certainly know our stuff, we get the job done and most importantly we put you, our client first. Get Strength On Your Side.