
David
Collected on:
Sale of 43 St John Street
This review is for a different branch.
The process was effortless and speedy. Both Laura and Maria of the Stockton on Tees office were very efficient and professional.
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Tilly Bailey & Irvine are the largest Solicitors in Hartlepool with 3 offices in York Road. We also have branches in Stockton, Wynyard and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine. Read more...
Tilly Bailey & Irvine Llp
have 6 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Tilly Bailey & Irvine Llp on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Tilly Bailey & Irvine Llp. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Tilly Bailey & Irvine Llp and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Tilly Bailey & Irvine Llp performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Tilly Bailey & Irvine Llp and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Tilly Bailey & Irvine Llp compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Tilly Bailey & Irvine Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
David
Collected on:
This review is for a different branch.
The process was effortless and speedy. Both Laura and Maria of the Stockton on Tees office were very efficient and professional.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Chris Thorby
Collected on:
This review is for a different branch.
The solicitor Rachael Lee at your practice has pleased me with her very good, professional service provided in my purchase of the flat referenced above. What I particularly like is the fact that Rachael answered the phone every time that I phoned her during the conveyancing period. I have not experienced this in any of my several previous property sales and purchases, I have always had to leave messages and not always received call backs. This was never the case with Rachael and I noticed that she had the answers to my queries in her head without having to check the file. That shows that Rachael was focused on my matter and providing a good service.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Lindsay Corby
Collected on:
This review is for a different branch.
Used TBI for my remortgage and received outstanding service from all involved. Very quick process with regular updates and no issues. Would highly recommend. Thank you team! xx
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J
Collected on:
This review is for a different branch.
Kelly and Frankie have been amazing throughout .
Always kept in the loop .
Great experience with them .
Thanks loads
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Anonymous
Collected on:
This review is for a different branch.
We used Frances Magee and her team at the Stockton office for the sale and purchase of our properties. Frances and Kelly always kept us up to date, responded to emails and phone calls quickly and ensured any queries were answered. Even though our chain was not the smoothest and didn’t always go to plan this was no fault of Frances and her team and they always did everything they could to complete as soon as possible. We would recommend using Tilly Bailey and Irvine for any conveyancing needs.
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Matter Type:
Residential Conveyancing
Jude
Collected on:
This review is for a different branch.
With a challenging timescale given up and coming changes to stamp duty, Olivia and her team went above and beyond to complete our move in under 12 weeks. The charging and process were clear from the start, the portal was accessible and easy to use, saving time by uploading documentation. Any uncertainties were explained with patience and understanding. Our input was sought at the right points as well as good advice and guidance being given on points raised. When we hit a bump in the road, Olivia kept us calm and reassured and proactively did what was required to keep driving forward. Without the tenacity and expertise we would not have achieved the move in the timescales. My only feedback would be ’its good to talk’ sometimes and email is great for efficiency but there are times a reassuring voice / phonecall is better and explaining the detail helps some of us who need to understand it to process it (I am being picky here!). Overall a great experience and would highly recommend. Thank you again.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Mr Gurung
Collected on:
This review is for a different branch.
I had the pleasure of working with Rachael Lee at Tilly Bailey & Irvine Solicitors, and I cannot recommend her highly enough. Rachael was incredibly professional, efficient, and approachable throughout the entire process. Her clear communication and attention to detail made everything smooth and stress-free.
She was always available to answer my questions and took the time to explain everything in a way that was easy to understand. Her dedication and expertise truly stood out, and I felt supported and confident every step of the way.
Thank you, Rachael, for your outstanding service and for going above and beyond—I wouldn’t hesitate to recommend you to anyone needing legal support.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Kathy Butler
Collected on:
This review is for a different branch.
Despite challenging and sensitive circumstances I have had a positive and pleasant experience with my solicitor Christine and Freya, both acted professionally, gave solid and backed up advice with a heap load of reassurance and empathy. I was fully supported though a child custody battle, non molestation order order and final divorce. I’d highly recommend these wonderful people who serve real people and do an amazing job, it’s been an emotional time but their commitment and to support has been 1st class . A huge thank you
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Robert
Collected on:
This review is for a different branch.
Solicitor R.L. did not inform me about the remortgage process and due to my lack of knowledge I was close to paying almost £960 due to early payment. One day!!! But this lady was not impressed and instead of giving me advice to avoid unnecessary fees - she asked me to pay the above amount.
The mortgage service consultant (Allen & Harris) mentioned that I would have to pay around £450 for the solicitor's service. He also mentioned a small additional cost....
The bill I received from the solicitor had 17 items(!!!!) and it ended in £1369.30(!!!!)
Even the Mortgage Service Consultant could not recognise a large part of the items listed on the bill.
In my opinion this is a total rip off!
My advice - if you are looking for a solicitor avoid them at all costs.
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Matter Type:
Residential Conveyancing
Kay
Collected on:
This review is for a different branch.
Excellent service. Always kept updated, emails and queries answered quickly and by the solicitor herself
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Matt
Collected on:
Amy Moody was a great help during my sale and would highly recommend
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OmerAhmed2009
Collected on:
I want to say how pleased I was with the professionalism and support you provided me throughout the process of my remortgage especially Denise Donkin
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Ian
Collected on:
Couldn't be happier with their service. Smooth process throughout. Highly recommend.
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Andrew
Collected on:
Professional and efficient conveyance service provided by Maria Northrops team based in the Stockton Office.
Kept up to date at all times and any queries were responded to in a prompt manner.
Very happy and would recommend.
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Carol
Collected on:
I just like to give tilly baily for the amazing work they done on my case everything was done and finalised 100% I will definatoey go with them in near future if needed thanyou so much amy for everything you did for me solved my case one happy person to win my case couldn't do it without tilly baily thankyou carol
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Faye Quarry
Collected on:
They dealt with the sale of my property. A very professional service, dealt with inevitable issues promptly and always kept me up to date. I would definitely recommend and would use again.
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Anthony Ruddle
Collected on:
Excellent service by Cherie McBean and her team - alwasy helpful, patient and carefully protecting our interests and ensuring we reached a successful conclusion of our purchase despite the complictaions.
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Caroline Margaret
Collected on:
The staff were all welcoming and helpful. When buying a house, they made my stressful move become easy. They made me feel comfortable as new people were moving into my house so soon I had a deadline which they helped me meet. I would highly recommend to all my family and friends. Would always use them in future.
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Codie Moore
Collected on:
We recently used TBI solicitors for the purchase of our new build, the whole process has been a breeze with them, they were always happy to help us in regards to chasing information from our developers when we needed it. On the day of completion they kept us in the loop of things and ensured we moved into our home in good time. Thanks to Charlotte Draper & Eve Wilderspin!
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Craig Patton
Collected on:
Poor service and let down by a property I purchased. Wouldn’t use them again for anything now my property lost value.
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Tilly Bailey & Irvine Solicitors is the largest law firm in Tees Valley, with offices across the North East. We have Solicitors in Hartlepool, Wynyard, Barnard Castle, Middlesbrough and Stockton. We serve clients in Durham, Teesside, Tees Valley, Newcastle, Yorkshire and more; nationally and internationally. Whatever advice you seek, whether it be for a house move, family matter, injury or negligence claim, will preparation, or advice on a business matter we are here to help. We're a very friendly firm, we certainly know our stuff, we get the job done and most importantly we put you, our client first. Get Strength On Your Side.