Tilly Bailey & Irvine Llp

01915652565

Tilly Bailey & Irvine are the largest Solicitors in Hartlepool with 3 offices in York Road. We also have branches in Stockton, Wynyard and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine. Read more...

Address
23 John Street
Sunderland
Tyne and Wear
SR1 1JG
01915652565
www.tbilaw.co.uk

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Accreditations

Other locations

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Available lawyers at Tilly Bailey & Irvine Llp

Shamin Ali

Nicola Dalzell

Helen Dexter

Rebecca Samuels

Kirstey Maloney

Sara Garnett

Wendy Beacom

John Hall

Katie Beddoes

How Tilly Bailey & Irvine Llp Compares

Value for money

Limited data.

This firm - 87%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Tilly Bailey & Irvine Llp on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Tilly Bailey & Irvine Llp. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 90%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Tilly Bailey & Irvine Llp and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Tilly Bailey & Irvine Llp compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%

No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 5

107th / 4507

Company & Commercial

1st / 5

114th / 4288

Housing & Property

1st / 30

93rd / 4212

Family Law

1st / 3

261st / 3816

Wills, Trusts & Probate

1st / 3

263rd / 3466

Commercial Property

1st / 2

170th / 3276

Employment

1st / 4

182nd / 3058

Regulations

1st / 20

38th / 2506

Personal Injury

1st / 14

106th / 2342

Crime/ Criminal Defence

1st / 3

94th / 2084

Money & Tax

1st / 10

60th / 1831

Professional Negligence

1st / 6

43rd / 1177

IT & Intellectual Property

1st / 4

27th / 1037

Dispute Resolution

1st / 4

74th / 1031

Clinical Negligence

1st / 7

74th / 938

Welfare & Benefits

1st / 9

35th / 811

Agriculture

1st / 4

59th / 612

Charities

1st / 7

27th / 560

Driving offences

1st / 2

44th / 381

Education

1st / 1

21st / 266

Actions against the police

1st / 2

10th / 82

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

Excellent

864
Very Good

73
Average

21
Poor

20
Awful

103

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Rachael Lee

June 27, 2025

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A Refreshing Change.

This review is for a different branch.

At last a solicitor who is competent and doesn't feed you the standard line, "it will take around 14 weeks, its the average ! ", granted there are awkward sales, but a straight forward sale with no chain has no reason to take that, so long as everyone in the process doesn't sit back, leaving the file until you call them.

Rachael at TB & I Ltd is competent & speedy, a rarity in today's world and a credit to the company.

thank you all.

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Verified review

Eric Ford

June 26, 2025

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Collected on:

House Sale

This review is for a different branch.

Service experienced was courteous and professional

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Verified review

Dan H

June 26, 2025

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House sale

This review is for a different branch.

Jessica provided a Fantastic service, very professional, friendly it was a pleasure to have Jessica as my lawyer. I will be recommending this firm if anyone needs a lawyer.

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Housing & Property

Matter Type:

Residential Conveyancing

Ashley

June 25, 2025

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House sale

This review is for a different branch.

Good experience. Interacted with all 3 team members who were friendly & professional. Only issue I had was with lack of communication at the end of the sale which led to increased stress but got the job done on the agreed completion date.

A representative from Tilly Bailey & Irvine Llp responded to this review on 25 June, 2025:

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team!

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Lara

June 25, 2025

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A difficult home purchase made easier with Jess.

This review is for a different branch.

Jessica made sure to respond to our emails quickly and would always answer our questions no matter how silly they were. We had lots of lines of communication add Jess made sure to answer everyone efficiently and updated us on the process throughout.

She supported us throughout a difficult house purchase that required a lot of patience and she handled it amazingly. Thank you again Jess!

A representative from Tilly Bailey & Irvine Llp responded to this review on 25 June, 2025:

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Jess and the team!

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Housing & Property

Matter Type:

Residential Conveyancing

john

June 13, 2025

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Great service from TBI Stockton

This review is for a different branch.

We have used Maria Northrop and her team at Stockton many times and always received fantastic service. We have recommend their services to others and will be using them again.

A representative from Tilly Bailey & Irvine Llp responded to this review on 13 June, 2025:

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maria and the team!

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Family Law

Verified review

Matter Type:

Adoption, Surrogacy, Care and Special Guardianship

Matthew Smith

June 09, 2025

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Collected on:

Family Court Proceedings

This review is for a different branch.

Excellent and professional throughout the whole process, Lucy was always there and went above and beyond to make sure the whole process was smooth and successful. Thanks again for everything.

A representative from Tilly Bailey & Irvine Llp responded to this review on 11 June, 2025:

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Lucy and the team!

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Housing & Property

Matter Type:

Residential Conveyancing

Laura

June 09, 2025

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Great experience

This review is for a different branch.

Charles and Harry have made my house move so smooth and seamless. They are really knowledgeable and nothing was ever a problem for them. Could not recommend them enough. Thank you for being so great !

A representative from Tilly Bailey & Irvine Llp responded to this review on 11 June, 2025:

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Charles, Harry, and the team!

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Housing & Property

Matter Type:

Residential Conveyancing

David

June 06, 2025

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Collected on:

Sale of 43 St John Street

This review is for a different branch.

The process was effortless and speedy. Both Laura and Maria of the Stockton on Tees office were very efficient and professional.

A representative from Tilly Bailey & Irvine Llp responded to this review on 09 June, 2025:

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Laura, Maria, and the team!

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Chris Thorby

June 01, 2025

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Collected on:

Purchase of 22 Old Bakery Way, Mansfield.

This review is for a different branch.

The solicitor Rachael Lee at your practice has pleased me with her very good, professional service provided in my purchase of the flat referenced above. What I particularly like is the fact that Rachael answered the phone every time that I phoned her during the conveyancing period. I have not experienced this in any of my several previous property sales and purchases, I have always had to leave messages and not always received call backs. This was never the case with Rachael and I noticed that she had the answers to my queries in her head without having to check the file. That shows that Rachael was focused on my matter and providing a good service.

A representative from Tilly Bailey & Irvine Llp responded to this review on 02 June, 2025:

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Rachael and the team!

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Reviews collected from

Wills, Trusts & Probate

Matter Type:

Wills

Lucy

March 03, 2025

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Lucy

Excellent service received from Lynda, could not recommend her highly enough. Excellent communication throughout.

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Josie

February 27, 2025

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Josie

Totally uninterested in your case, solicitor took two weeks to get back to me despite ringing and emailing daily and booked me in for an appointment days before my court date where he skimmed over my notes when I arrived and told me that I had no defence. I have found a new solicitor that has now built a strong defence.

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Toyah

January 23, 2025

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Toyah

Absolutely brilliant

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Sean

June 13, 2024

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Sean

Would like to thank ms moscadini and Scanlans for picking my case up at last minute
She put me at ease and felt like I was I. Good hands from the start
Would highly recommend this company

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Roonie

February 28, 2024

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Roonie

Been in sales 27 years and don’t normally leave reviews. Albeit wrong., been dealing recently with Brendan with the sale of my late parents house. Unbelievable customer service and customer care., genuinely great bloke and also friendly efficient staff. Will definitely recommend this firm ., brilliant

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Reviews collected from

Faye Quarry

October 27, 2021

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Faye Quarry

They dealt with the sale of my property. A very professional service, dealt with inevitable issues promptly and always kept me up to date. I would definitely recommend and would use again.

A representative from Tilly Bailey & Irvine Llp responded to this review on 29 October, 2021:

Hi Faye, and thank you for your kind words! We are delighted to have been able to help you with your matters, and wish you the best.

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Anthony Ruddle

September 08, 2021

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Anthony Ruddle

Excellent service by Cherie McBean and her team - alwasy helpful, patient and carefully protecting our interests and ensuring we reached a successful conclusion of our purchase despite the complictaions.

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Caroline Margaret

August 26, 2021

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Caroline Margaret

The staff were all welcoming and helpful. When buying a house, they made my stressful move become easy. They made me feel comfortable as new people were moving into my house so soon I had a deadline which they helped me meet. I would highly recommend to all my family and friends. Would always use them in future.

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Codie Moore

August 02, 2021

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Codie Moore

We recently used TBI solicitors for the purchase of our new build, the whole process has been a breeze with them, they were always happy to help us in regards to chasing information from our developers when we needed it. On the day of completion they kept us in the loop of things and ensured we moved into our home in good time. Thanks to Charlotte Draper & Eve Wilderspin!

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Craig Patton

July 26, 2021

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Craig Patton

Poor service and let down by a property I purchased. Wouldn’t use them again for anything now my property lost value.

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