Whether the matter is of a personal or business nature, you can be sure that you will receive outstanding advice tailored to meet your own needs and which reflects your own personal circumstances. You can be sure you are in safe hands every time.
Butterworths
have 3 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Butterworths on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Butterworths. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Butterworths and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Butterworths performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Butterworths and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Butterworths compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Butterworths offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Thomas Robert
Collected on:
All good, prompt and good correspondence
A representative from Butterworths responded to this review on 19 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Victoria Louise
Collected on:
The last time we sold a house I did our own conveyancing but I decided to let someone else take the strain. Really pleased we chose Butterworth’s in Carlisle; from start to finish I was very impressed with their operation and friendliness.
Nothing was too much trouble and the lady with whom I dealt was extremely down to earth and reassuring.
Well done!
A representative from Butterworths responded to this review on 19 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Elizabeth Marshall
Collected on:
Thankyou for everything we are very happy
A representative from Butterworths responded to this review on 17 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
N Adams
Collected on:
Butterworths acted for me for a house sale. Joanne Gould was excellent - friendly, helpful, efficient and professional.
A representative from Butterworths responded to this review on 13 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Very little communication whilst waiting for vendors probate. Had to ring up and chase before anything was then done. After pushing for completion it got a little better, but was very slow dealing with communication for probate, which was holding up the sale at the beginning.
A representative from Butterworths responded to this review on 13 June, 2025:
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Beverly Jean
Collected on:
I fully recommend these solicitors, they kept me fully informed every step of the way
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Sophia
Collected on:
My property purchasing experience with Butterworths Solicitors has been a wonderful, successful, caring, loving and visionary one!👍👍👍❤️❤️❤️
A representative from Butterworths responded to this review on 10 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Nigel Leslie
Collected on:
Friendly, responsive and efficient service
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Todd
Collected on:
Brilliant service helped right throughout the process
A representative from Butterworths responded to this review on 05 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Elizabeth
Collected on:
Helpful service provided to me when l purchaced a property.
A representative from Butterworths responded to this review on 03 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Alex
Collected on:
Good experience using Butterworths for the conveyance of the purchase of my new house. Sarah was very responsive and thorough throughout the process making sure several issues were clarified and resolved with the sellers solicitor. Would recommend.
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George
Collected on:
This is the third time I have used Butterworths and I would not hesitate to use them in the future. Friendly, professional service.
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Gelareh
Collected on:
Brilliant team!!
We were first time buyers and our purchase got complicated having to change solicitors. From our first conversation with Butterworths, even before we were assigned a solicitor they were helpful and kind. Our solicitor, Laura, was approachable and really took the time to answer our questions and explain everything to us. When she was not able to communicate with us her assistant was there to help and ensure we were looked after. We were in a desperate situation and very stressed out but they were able to ease that stress and complete the purchase for us as fast as they could. We are so very grateful for Laura and the whole team at Butterworths.
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Andy
Collected on:
We went to Butterworths at the recommendation of the estate agent for the purchase of our house, what a great recommendation it turned out to be! In the past we have had some very bad experiences with other solicitors to the point of having to change mid-purchase so we were initially nervous but those nerves quickly dissapeared.
Butterworths, and in particular, our conveyancer Sarah Crampton, was excellent. I could not think of anything that could have been handled better, communication was excellent, whether via email or in person. Everything was explained clearly despite the purchase being very complicated due to land transfer issues. Nothing was ever rushed, explanations were clear and we had complete trust in Sarah’s professional abilities.
Thank you Sarah. If anybody is browsing reviews, as we did, trying to find a good solicitors, look no further. There may be cheaper options elsewhere, but in the end you may regret choosing them as we have never experienced service like this.
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Caron
Collected on:
Professional and straightforward, Wills prepared for my husband and I. Guidance as requested. Thanks to Charlene and Team at Butterworths Lowther Street Carlisle.
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Based in the North of England we offer high-quality, sensible legal advice to clients seeking professional help and easy to access support. Whether the matter is of a personal or business nature, you can be sure that you will receive outstanding advice tailored to meet your own needs and which reflects your own personal circumstances. You can be sure you are in safe hands every time.
