Whether the matter is of a personal or business nature, you can be sure that you will receive outstanding advice tailored to meet your own needs and which reflects your own personal circumstances. You can be sure you are in safe hands every time.
Butterworths
have 3 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Butterworths on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Butterworths. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Butterworths and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Butterworths performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Butterworths and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Butterworths compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Butterworths offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Butterworths.
Ryan
Collected on:
Great services. Delivered as expected. Highly recommend.
A representative from Butterworths responded to this review on 28 April, 2025:
Thank you, Ryan, for your great feedback. We’re delighted you were happy with the service provided by Gill and the team, and truly appreciate your recommendation.
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Verified review
This review has been left by a verified client who used Butterworths.
Anonymous
Collected on:
I have used Butterworths solicitors for different reasons. My experience was excellent throughout when making an injury claim and with the preparation of our wills. However, for conveyancing purposes, my experience was average; i had to do some chasing.
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This review has been left by a verified client who used Butterworths.
David George
Collected on:
Poor communication, lack of response, portal technology infective, unprofessional, deeply disappointed.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Paul
Collected on:
Butterworths helped me with what ended up being anything but a straightforward bungalow sale.
From day 1 the Housing Association responsible for estate management caused delay after delay. They either failed to return calls, respond to emails, even changing the agreed sale amount when we thought we’d got everything in order.
Thanks to Gill Dubyk, who despite all the problems thrown at her by the Housing Association, dealt with all the issues and got them to admit to their error over valuation price and the sale finally went through successfully.
It helped that Gill phoned me direct, explaining what was happening and also being available to take my calls when required.
I can’t thank Gill and Butterworths enough for dealing with what turned out to be a very difficult sale.
A representative from Butterworths responded to this review on 24 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Grant
Collected on:
I found working with Christine Mason and her conveyancing team took a lot of the stress and hassle out of the completion process.
Older rural properties have an added degree of complexity especially if they have Bore hole water supply and a septic tank / sewage treatment system. All of the legal and compliance issues were handled without unnecessary delay and they kept things moving to achieve the agreed completion date.
A representative from Butterworths responded to this review on 22 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Colin
Collected on:
I’ve been selling off my portfolio of properties and appointed Butterworths to do the conveyancing on the sales. They all went through smoothly and efficiently
A representative from Butterworths responded to this review on 17 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Ian
Collected on:
I had some trouble with online forms. Did not work for me causing quite a delay until someone kindly offered a paper copy to sign which worked I appreciate that Butterworths are going through some changes but seems like are being pushed out to you without fully testing. People I have been dealing with have been very good.
A representative from Butterworths responded to this review on 14 April, 2025:
Thank you for your feedback. I will pass this onto the team.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Theresa
Collected on:
Lizzy was absolutely amazing as we're all other staff members.
It was a big ask to be able to purchase my property in a very short timescale.
Lizzy pulled out all the stops and was always just a phone call away. I did drop in occasionally if I had any queries and Lizzy was always happy to see me and point me in the right direction. Absolutely amazing lady who really knows how to steer a sale & buy.
Thank-you also to Frankie who was also knowledgeable, helpful and always kind.
Reception also lovely.
Big thank you to Gillian on reception and all the others. A ray of sunshine at every visit.
A representative from Butterworths responded to this review on 14 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Over a lifetime I have been involved in buying and selling numerous properties.
As the years have go by, the whole experience gets longer and more drawn out.
You just need a solicitor who is up to date and competent, and can make sense of the modern world's endless "nit picking". Butterworths kept me informed during the whole process and got the job done.
A representative from Butterworths responded to this review on 04 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
David John
Collected on:
Exceptional service and would thoroughly recommend.
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Alex
Collected on:
Good experience using Butterworths for the conveyance of the purchase of my new house. Sarah was very responsive and thorough throughout the process making sure several issues were clarified and resolved with the sellers solicitor. Would recommend.
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George
Collected on:
This is the third time I have used Butterworths and I would not hesitate to use them in the future. Friendly, professional service.
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Gelareh
Collected on:
Brilliant team!!
We were first time buyers and our purchase got complicated having to change solicitors. From our first conversation with Butterworths, even before we were assigned a solicitor they were helpful and kind. Our solicitor, Laura, was approachable and really took the time to answer our questions and explain everything to us. When she was not able to communicate with us her assistant was there to help and ensure we were looked after. We were in a desperate situation and very stressed out but they were able to ease that stress and complete the purchase for us as fast as they could. We are so very grateful for Laura and the whole team at Butterworths.
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Andy
Collected on:
We went to Butterworths at the recommendation of the estate agent for the purchase of our house, what a great recommendation it turned out to be! In the past we have had some very bad experiences with other solicitors to the point of having to change mid-purchase so we were initially nervous but those nerves quickly dissapeared.
Butterworths, and in particular, our conveyancer Sarah Crampton, was excellent. I could not think of anything that could have been handled better, communication was excellent, whether via email or in person. Everything was explained clearly despite the purchase being very complicated due to land transfer issues. Nothing was ever rushed, explanations were clear and we had complete trust in Sarah’s professional abilities.
Thank you Sarah. If anybody is browsing reviews, as we did, trying to find a good solicitors, look no further. There may be cheaper options elsewhere, but in the end you may regret choosing them as we have never experienced service like this.
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Caron
Collected on:
Professional and straightforward, Wills prepared for my husband and I. Guidance as requested. Thanks to Charlene and Team at Butterworths Lowther Street Carlisle.
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Based in the North of England we offer high-quality, sensible legal advice to clients seeking professional help and easy to access support. Whether the matter is of a personal or business nature, you can be sure that you will receive outstanding advice tailored to meet your own needs and which reflects your own personal circumstances. You can be sure you are in safe hands every time.
