Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Nigel Leslie
Collected on:
Conveyance
Friendly, responsive and efficient service
Was this review helpful?
Whether the matter is of a personal or business nature, you can be sure that you will receive outstanding advice tailored to meet your own needs and which reflects your own personal circumstances. You can be sure you are in safe hands every time.
- Address
- CA3 8DA
- www.butterworths-solicitors.co.uk
View map
Accreditations
Other locations
Other locations
Butterworths
have 3 other locations
Available lawyers at Butterworths
How Butterworths Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Butterworths on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Butterworths. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Butterworths and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Butterworths performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Butterworths and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Butterworths compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Rankings by area of expertise
The rankings below show the areas of expertise that Butterworths offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
-
Excellent
-
Very Good
-
Average
-
Poor
-
Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Todd
Collected on:
Brewers house
Brilliant service helped right throughout the process
A representative from Butterworths responded to this review on 05 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful?
Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Elizabeth
Collected on:
Puchase of property. BASKET ROAD, KELLS WHITEHAVEN.He
Helpful service provided to me when l purchaced a property.
A representative from Butterworths responded to this review on 03 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful?
Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Julie
Collected on:
Excellent Conveyancers
Super service in the sale of property.
Excellent communications in what turned out to be a complicated sale.
Was this review helpful?
Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Gary
Collected on:
Fantastic !
I've worked with butterowrths for a couple of my properties, their service, speed and communication was always top quality! Very affordable also.
Will use them again.
Christine mason deserves a special mention. 10/10
Was this review helpful?
Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Stephen Buck
Collected on:
House Sale
Seamless experience.
The Butterworths staff at Penrith are a credit to the company.
I 100% would use them again.
Was this review helpful?
Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
David
Collected on:
Conveyencey
I found Team Dubyk very professional and always helpful when I had any questions relating to my house sale.
Also a quick response to other issues eg ID checks and help with questionnaires. Butterworths was also a very direct company with direct and answers, which instils confidence into me when the pressures of moving home can be extreme for various reasons. My thanks to Gill Dubyk and her PA Sue in dealing with my house sale. David.
A representative from Butterworths responded to this review on 14 May, 2025:
Thank you for your thoughtful feedback, David. We're glad Gill, Sue, and the team could provide the professional support you needed during your house sale. Your confidence in us means a lot!
Was this review helpful?
Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Rodney
Collected on:
Transfer of Equio
Recently split from my partner and Lizzie and her team managed the transfer of equity from my name to my ex, providing me with regular updates and well within the timescale I was advised it would take. I would recommend Butterworth’s to anyone wanting to use their services. Thanks again.
A representative from Butterworths responded to this review on 09 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful?
Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Kevin
Collected on:
Good all round service.
Had no problems at all using Butterworths. Any questions I had were answered promptly and in great detail. We were kept up to date with how the case was going and the people we dealt with were very friendly and welcoming.
A representative from Butterworths responded to this review on 09 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful?
Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Lee
Collected on:
Frustrating service
From day 1 the service was frustrating as the portal did not work as required, with the only section I could complete was the one where I gave Butterworths money (even this took 4 attempts as it wouldn't accept payment from my main account, which works fine for everything and is with a major bank).
I had to suggest a workaround as the call for support with the portal was from someone who told me they didn't know how to resolve the issue, with a follow up call finally finding resolution (I had to sign everything 4 times to push it through the system despite being a sole seller of a property).
I was asked to provide documents I had already sent, challenged this and had to complete a full section again, including prompting the Butterworths rep to re-open the section on the portal.
My house sale took 3 months to complete and I was providing suggestions/steer to push completion and didn't feel like Butterworths were considering these kind of steps. It felt like I was leading them rather than them leading me, which is not what I would expect for a paid specialist service.
All in all, a frustrating service and whilst staff were pleasant, I would recommend people seek alternative solicitors.
A representative from Butterworths responded to this review on 08 May, 2025:
We are really sorry that you feel disappointed with the outcome of your matter. Please do contact us directly should you wish for a further explanation
Was this review helpful?
Reviews collected from
Alex
Collected on:
Alex
Good experience using Butterworths for the conveyance of the purchase of my new house. Sarah was very responsive and thorough throughout the process making sure several issues were clarified and resolved with the sellers solicitor. Would recommend.
Was this review helpful?
George
Collected on:
George
This is the third time I have used Butterworths and I would not hesitate to use them in the future. Friendly, professional service.
Was this review helpful?
Gelareh
Collected on:
Gelareh
Brilliant team!!
We were first time buyers and our purchase got complicated having to change solicitors. From our first conversation with Butterworths, even before we were assigned a solicitor they were helpful and kind. Our solicitor, Laura, was approachable and really took the time to answer our questions and explain everything to us. When she was not able to communicate with us her assistant was there to help and ensure we were looked after. We were in a desperate situation and very stressed out but they were able to ease that stress and complete the purchase for us as fast as they could. We are so very grateful for Laura and the whole team at Butterworths.
Was this review helpful?
Andy
Collected on:
Andy
We went to Butterworths at the recommendation of the estate agent for the purchase of our house, what a great recommendation it turned out to be! In the past we have had some very bad experiences with other solicitors to the point of having to change mid-purchase so we were initially nervous but those nerves quickly dissapeared.
Butterworths, and in particular, our conveyancer Sarah Crampton, was excellent. I could not think of anything that could have been handled better, communication was excellent, whether via email or in person. Everything was explained clearly despite the purchase being very complicated due to land transfer issues. Nothing was ever rushed, explanations were clear and we had complete trust in Sarah’s professional abilities.
Thank you Sarah. If anybody is browsing reviews, as we did, trying to find a good solicitors, look no further. There may be cheaper options elsewhere, but in the end you may regret choosing them as we have never experienced service like this.
Was this review helpful?
Caron
Collected on:
Caron
Professional and straightforward, Wills prepared for my husband and I. Guidance as requested. Thanks to Charlene and Team at Butterworths Lowther Street Carlisle.
Was this review helpful?
Butterworths are accredited by
About this branch
Description
Based in the North of England we offer high-quality, sensible legal advice to clients seeking professional help and easy to access support. Whether the matter is of a personal or business nature, you can be sure that you will receive outstanding advice tailored to meet your own needs and which reflects your own personal circumstances. You can be sure you are in safe hands every time.
Regulated by
Legal services
Personal areas of law
-
Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
-
Consumer
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel rights
-
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Media and Sports
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
-
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Arrangements Following Divorce
- Child Law
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Lasting power of attorney
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
-
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
-
Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
-
Professional Negligence
- Barristers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional Negligence
- Professional trustees
- Valuers
-
Wills, Trusts & Probate
- Probate
- Trusts
- Wills
Business areas of law
-
Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
- Veterinary negligence
-
Banking
- Banking
-
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
-
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Intellectual Property
- Management buyouts
- Merchandising and sponsorship
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Statutory Demands
- Summary Judgment
- Unfair Loan Charges
-
Dispute Resolution
- Mediation
-
Regulations
- Health and Safety