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Whether the matter is of a personal or business nature, you can be sure that you will receive outstanding advice tailored to meet your own needs and which reflects your own personal circumstances. You can be sure you are in safe hands every time.
Butterworths
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Butterworths on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Butterworths. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Butterworths and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Butterworths performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Butterworths and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Butterworths compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Butterworths offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Butterworths.
Ryan
Collected on:
This review is for a different branch.
Great services. Delivered as expected. Highly recommend.
A representative from Butterworths responded to this review on 28 April, 2025:
Thank you, Ryan, for your great feedback. We’re delighted you were happy with the service provided by Gill and the team, and truly appreciate your recommendation.
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Verified review
This review has been left by a verified client who used Butterworths.
Anonymous
Collected on:
This review is for a different branch.
I have used Butterworths solicitors for different reasons. My experience was excellent throughout when making an injury claim and with the preparation of our wills. However, for conveyancing purposes, my experience was average; i had to do some chasing.
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Verified review
This review has been left by a verified client who used Butterworths.
David George
Collected on:
This review is for a different branch.
Poor communication, lack of response, portal technology infective, unprofessional, deeply disappointed.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Paul
Collected on:
This review is for a different branch.
Butterworths helped me with what ended up being anything but a straightforward bungalow sale.
From day 1 the Housing Association responsible for estate management caused delay after delay. They either failed to return calls, respond to emails, even changing the agreed sale amount when we thought we’d got everything in order.
Thanks to Gill Dubyk, who despite all the problems thrown at her by the Housing Association, dealt with all the issues and got them to admit to their error over valuation price and the sale finally went through successfully.
It helped that Gill phoned me direct, explaining what was happening and also being available to take my calls when required.
I can’t thank Gill and Butterworths enough for dealing with what turned out to be a very difficult sale.
A representative from Butterworths responded to this review on 24 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Grant
Collected on:
This review is for a different branch.
I found working with Christine Mason and her conveyancing team took a lot of the stress and hassle out of the completion process.
Older rural properties have an added degree of complexity especially if they have Bore hole water supply and a septic tank / sewage treatment system. All of the legal and compliance issues were handled without unnecessary delay and they kept things moving to achieve the agreed completion date.
A representative from Butterworths responded to this review on 22 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Colin
Collected on:
This review is for a different branch.
I’ve been selling off my portfolio of properties and appointed Butterworths to do the conveyancing on the sales. They all went through smoothly and efficiently
A representative from Butterworths responded to this review on 17 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Ian
Collected on:
This review is for a different branch.
I had some trouble with online forms. Did not work for me causing quite a delay until someone kindly offered a paper copy to sign which worked I appreciate that Butterworths are going through some changes but seems like are being pushed out to you without fully testing. People I have been dealing with have been very good.
A representative from Butterworths responded to this review on 14 April, 2025:
Thank you for your feedback. I will pass this onto the team.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Theresa
Collected on:
This review is for a different branch.
Lizzy was absolutely amazing as we're all other staff members.
It was a big ask to be able to purchase my property in a very short timescale.
Lizzy pulled out all the stops and was always just a phone call away. I did drop in occasionally if I had any queries and Lizzy was always happy to see me and point me in the right direction. Absolutely amazing lady who really knows how to steer a sale & buy.
Thank-you also to Frankie who was also knowledgeable, helpful and always kind.
Reception also lovely.
Big thank you to Gillian on reception and all the others. A ray of sunshine at every visit.
A representative from Butterworths responded to this review on 14 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
This review is for a different branch.
Over a lifetime I have been involved in buying and selling numerous properties.
As the years have go by, the whole experience gets longer and more drawn out.
You just need a solicitor who is up to date and competent, and can make sense of the modern world's endless "nit picking". Butterworths kept me informed during the whole process and got the job done.
A representative from Butterworths responded to this review on 04 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Butterworths.
Matter Type:
Residential Conveyancing
David John
Collected on:
This review is for a different branch.
Exceptional service and would thoroughly recommend.
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Matter Type:
Residential Conveyancing
R
Collected on:
Made buying a house stress free, always kept you updated and very prompt with replies
Couldn't ask for more.Thank you
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R
Collected on:
Made buying a house stress free, always kept you updated and very prompt with replies
Couldn't ask for more.Thank you
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David
Collected on:
They answered the phone and provided a service that was very professional and helpful, they also returned my phone calls as promised, all in all would recommend.
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David
Collected on:
They answered the phone and provided a service that was very professional and helpful, they also returned my phone calls as promised, all in all would recommend.
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Mitchell
Collected on:
Saved the day for us (well our trip). Very quick thinking and fit us in the next day. The only solicitor in the area who was able to think of the idea. We'll have to bring you something back from Germany!
Thanks again.
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Based in the North of England we offer high-quality, sensible legal advice to clients seeking professional help and easy to access support. Whether the matter is of a personal or business nature, you can be sure that you will receive outstanding advice tailored to meet your own needs and which reflects your own personal circumstances. You can be sure you are in safe hands every time.
