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How John M Lewis & Co Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of John M Lewis & Co on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using John M Lewis & Co. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%
Overpriced 1%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used John M Lewis & Co and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how John M Lewis & Co performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used John M Lewis & Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how John M Lewis & Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that John M Lewis & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    304
  • Very Good

    27
  • Average

    2
  • Poor

    4
  • Awful

    4

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Darren

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Darren

June 05, 2025

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Collected on:

Sale of property

100% satisfied with the service I have received.

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Emma Louise

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Emma Louise

June 03, 2025

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Collected on:

House sale and purchase

From beginning to end of the process nothing was too much trouble! Explanations were clear, communication was excellent, timely and in a professional but very personable manner. Can’t recommend enough. Thanks for making the process so reassuringly easy.

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Andrea

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Andrea

June 03, 2025

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Collected on:

Superb Service

I would highly recommend Jacqueline Byrd. She is polite, positive and very efficient. Responds quickly to emails and calls. Stuck with us through a collapsed sale and the next one, together with a new build purchase. A lovely lady.

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Amani Shaaban Ali

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Amani Shaaban Ali

June 03, 2025

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Collected on:

Third time to use their services Excellent service

I have used John M Lewis now for the third time for purchasing and selling my firsts property and purchasing the second one.
Very nice service they answer any query I have.
Keep me in the loop, provide options if needed and no delays what so ever.
I will recommend them for anyone.

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Zoe

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Zoe

May 31, 2025

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Collected on:

Great 🤩

I was recommended John M Lewis solicitors by my estate agent.
Emma Smedley was great from start to finish. She made what was a very nice overwhelming time, pretty seamless. She responded promptly to any questions I had, and was easily contactable either by email or phone.
She was caring and empathic, whilst remaining professionals and informative. I would highly recommend.

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Steven

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Steven

May 30, 2025

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Collected on:

Conveyancing

Tom and Zuzanna were very knowledgeable in the process and gave some good advice, especially when we hit a few issues regarding the purchase of our new property.

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Jacqueline Anne

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Jacqueline Anne

May 27, 2025

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Collected on:

House move

Everyone was very helpful and very thorough.

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Hettiarachchige Dona Achala Priyanwada

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Hettiarachchige Dona Achala Priyanwada

May 27, 2025

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Collected on:

Excellent Service from Start to Finish


I used John M Lewis & Co when buying a property, and I couldn't be happier with the service I received. Gail Butler, the senior property solicitor handling my case, was absolutely outstanding. She was highly professional, extremely knowledgeable, and truly dedicated.

There was a historic covenant on the property dating back to 1926, but Gail didn’t give up until she secured an indemnity from the seller to protect my rights. Her persistence and attention to detail gave me real peace of mind.

What impressed me even more was that Gail personally answered calls and kept me regularly updated throughout the process. It’s rare to find that level of commitment these days.

Even the receptionist was courteous and professional, which reflects the overall high standard of the firm.

I’m genuinely glad I chose John M Lewis & Co and would confidently recommend them to anyone looking for reliable and thorough legal support in property matters.

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Brenda Mary

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Brenda Mary

May 24, 2025

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Collected on:

Sale of Aunty's house

Very happy with the service provided. Sale dealt with smoothly and efficiently. Staff friendly

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Janice Lynne

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Janice Lynne

May 20, 2025

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Collected on:

House purchase

Great efficient service, always good communication between Tom& his team and ourselves. Would recommend to anyone for the future.

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Reviews collected from

Serene

Matter Type:

Residential Conveyancing

Serene

April 10, 2025

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Collected on:

Serene

We used John M Lewis & Co Solicitors and found them to be very efficient and thorough in explaining the entire process. Although our original caseworker unfortunately left midway, Sanni stepped in seamlessly and ensured everything stayed on schedule — even managing to complete everything before the stamp duty deadline.

Despite being under extra pressure with a heavier workload, Sanni always responded promptly to my calls and emails. We explained that we were pushed for time, and he did his absolute best to accommodate us within our required timeframe. He was helpful, friendly, and clearly very knowledgeable.

I have no hesitation whatsoever in recommending John M Lewis & Co Solicitors to all my friends and family. We’ll definitely be using them again for all our future conveyancing needs.

Thank you for maintaining the highest professional standards — exactly what you need when navigating such a stressful process.

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Sian

Matter Type:

Residential Conveyancing

Sian

March 24, 2025

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Collected on:

Sian

All I can say is WOW, thank you so much Jacqueline.

Me and my partner are first time buyers, but have never had to worry about the stress of buying a house, wondering what the next steps are or how the process will work. Jacqueline has been amazing at keeping us updated, informing us about the next steps throughout and what we need to do.

You hear of people having to constantly chase their solicitors, but this wasn’t the case at all. And we have just completed in 3 months!!

Thank you so much Jacqueline, we will be back in the future and recommending you!

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Laura

Laura

February 11, 2025

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Laura

Great company to deal with, Jacqueline Byrd was fantastic when we were buying and selling selling. She was super helpful and really communicative. She did everything she could to keep things moving along quickly and smoothly. Highly recommend.

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Andy

Matter Type:

Residential Conveyancing

Andy

November 06, 2024

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Collected on:

Andy

Always good.

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Harminder

Matter Type:

Residential Conveyancing

Harminder

September 09, 2024

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Collected on:

Harminder

I never leave a good review! But this solicitors deserve one. I have used them several times for services such as house purchases and will writing and I will never use anyone else. Friends, affordable, on the ball and fast. Jacqueline did my last house purchase and she was so fast and friendly, chasing me!

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John M Lewis & Co are accredited by

accreditation

About this branch

Description

We are one of the East Midlands leading conveyancing firms, providing specialist advice to businesses, landlords, property developers and the general public throughout Derbyshire and its surrounding areas. Established in 1989 and still to this day the only specialist property lawyers in Derby, we have worked hard to establish our reputation as one of the leading residential property law experts in Derbyshire. We are able to offer a wide range of professional services including property law, conveyancing, probate and will writing.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • New home purchases and sales
    • Purchase and Sale
    • Residential Conveyancing
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