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How John M Lewis & Co Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of John M Lewis & Co on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using John M Lewis & Co. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 1%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used John M Lewis & Co and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how John M Lewis & Co performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used John M Lewis & Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how John M Lewis & Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that John M Lewis & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    315
  • Very Good

    27
  • Average

    2
  • Poor

    5
  • Awful

    4

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Robert William

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Robert William

June 28, 2025

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H M Land Registry Assent AS1

I would just like to say the assistance , and advice given by Jo Simpson at John M Lewis & Co was
of the highest order. Professional, easy to understand instructions ,and constant assurances that the
time being taken to get things completed, was normal ,really did make the process simple and clear to follow. I would 100% recommend Jo and her team at John M Lewis to all my friends and business associates who may require any of the legal services they offer Big Thank you once again.

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Ian B

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Ian B

June 27, 2025

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Excellent support and advice

We have been highly impressed with Rachel’s knowledgeable support and great communication in the conveyancing work she’s done for us recently. We would definitely recommend.

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Mark Alan

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Mark Alan

June 26, 2025

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Swadlincote Road

Larissa was very efficient always had time for me

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Jacqueline Sharon

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Jacqueline Sharon

June 26, 2025

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Boothgate

Kunal & his team provided a excellent service for our move they answered any concerns & provided advice when needed very professional company thanks to Trish who was very attentive & always communicated at a stressful time I would recommend this company one 100%.

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Philippa

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Philippa

June 24, 2025

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Excellent service. Friendly and efficient team

Helpful team and good communication throughout the process. Questions answered fully.

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Jeremy Campbell

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Jeremy Campbell

June 20, 2025

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A* Service

Excellent service from start to finish with Team Byrd at J M Lewis. Jacqueline was proactive, communicative and helpful from start to finish on our first house purchase and walked us through the process making it feel easy. Would 100% use again and recommend to others. Thanks again!

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Stephen Hughes

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Stephen Hughes

June 17, 2025

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First home

Jacqueline and the team were always really responsive and available. It was our first experience and they made everything simple to understand. Id highly recommend Jacqueline

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james george

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

james george

June 13, 2025

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Excellent service

Everyone I know will be informed of my experience with your firm. Thank you a million

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P

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

P

June 12, 2025

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Delays

Always a delay and only seemed to be doing something or have any update when I contacted them and it just seemed like a lot of chasing up and a of stuff being conveniently done or completed or chased up on the day I’d email. I think I emailed twice about being unhappy with the service. And to top it off had I not contacted them for an update I’d of not known they hadn’t sent me the mortgage deeds to sign and this was less than 2 working days prior to completion.
I chose this solicitors based on reviews and whilst they were friendly and did get it done, I don’t feel like they provided a service that I was happy with nor would I ever recommend. I do have to say, Gail I think her name was, did come to my house to get the mortgage deeds signed which was great and I fully appreciate, although I kind of expected nothing less considering it was an error on their part.

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Angela

Verified review

This review has been left by a verified client who used John M Lewis & Co.

Matter Type:

Residential Conveyancing

Angela

June 12, 2025

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Great service

Very professional. Helpful. Kept up to date

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Reviews collected from

Serene

Matter Type:

Residential Conveyancing

Serene

April 10, 2025

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Serene

We used John M Lewis & Co Solicitors and found them to be very efficient and thorough in explaining the entire process. Although our original caseworker unfortunately left midway, Sanni stepped in seamlessly and ensured everything stayed on schedule — even managing to complete everything before the stamp duty deadline.

Despite being under extra pressure with a heavier workload, Sanni always responded promptly to my calls and emails. We explained that we were pushed for time, and he did his absolute best to accommodate us within our required timeframe. He was helpful, friendly, and clearly very knowledgeable.

I have no hesitation whatsoever in recommending John M Lewis & Co Solicitors to all my friends and family. We’ll definitely be using them again for all our future conveyancing needs.

Thank you for maintaining the highest professional standards — exactly what you need when navigating such a stressful process.

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Sian

Matter Type:

Residential Conveyancing

Sian

March 24, 2025

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Sian

All I can say is WOW, thank you so much Jacqueline.

Me and my partner are first time buyers, but have never had to worry about the stress of buying a house, wondering what the next steps are or how the process will work. Jacqueline has been amazing at keeping us updated, informing us about the next steps throughout and what we need to do.

You hear of people having to constantly chase their solicitors, but this wasn’t the case at all. And we have just completed in 3 months!!

Thank you so much Jacqueline, we will be back in the future and recommending you!

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Laura

Laura

February 11, 2025

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Laura

Great company to deal with, Jacqueline Byrd was fantastic when we were buying and selling selling. She was super helpful and really communicative. She did everything she could to keep things moving along quickly and smoothly. Highly recommend.

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Andy

Matter Type:

Residential Conveyancing

Andy

November 06, 2024

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Andy

Always good.

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Harminder

Matter Type:

Residential Conveyancing

Harminder

September 09, 2024

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Harminder

I never leave a good review! But this solicitors deserve one. I have used them several times for services such as house purchases and will writing and I will never use anyone else. Friends, affordable, on the ball and fast. Jacqueline did my last house purchase and she was so fast and friendly, chasing me!

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John M Lewis & Co are accredited by

accreditation

About this branch

Description

We are one of the East Midlands leading conveyancing firms, providing specialist advice to businesses, landlords, property developers and the general public throughout Derbyshire and its surrounding areas. Established in 1989 and still to this day the only specialist property lawyers in Derby, we have worked hard to establish our reputation as one of the leading residential property law experts in Derbyshire. We are able to offer a wide range of professional services including property law, conveyancing, probate and will writing.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • New home purchases and sales
    • Purchase and Sale
    • Residential Conveyancing
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