Horwich Cohen Coghlan Ltd

03301757770

Horwich Cohen Coghlan (HCC) Solicitors is an award-winning serious injury law firm with offices in Manchester, Birmingham and London. With more than 200 staff, we are able to deliver outstanding legal services to clients nationwide. Injury cases are handled by specialist teams across our Personal Injury department, and we use the latest technology and claims management software to ensure that that claims are progressed quickly without any compromise on service levels. Read more...

Address
10th & 11th Floor
Trafford House
Chester Road
Stretford
Greater Manchester
M32 0RS
03301757770
www.hccsolicitors.com

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How Horwich Cohen Coghlan Ltd Compares

Value for money

Limited data.

This firm - 93%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Horwich Cohen Coghlan Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Horwich Cohen Coghlan Ltd. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 0%

About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 94%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Horwich Cohen Coghlan Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Horwich Cohen Coghlan Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%

No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Horwich Cohen Coghlan Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Wills, Trusts & Probate

2nd / 5

513th / 3479

Personal Injury

2nd / 12

75th / 2353

Clinical Negligence

2nd / 5

154th / 937

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

Excellent

162
Very Good

14
Average

1
Poor

0
Awful

11

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Kupa

May 15, 2025

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Collected on:

Case review

Omar was very helpful and professional. Maintained good communication throughout my case

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Verified review

Richard

May 07, 2025

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By Richard Jones

First class service. Clear and very helpful. Both Vicky and Agne. Kept me fully aware every step of the way with a very friendly but professional approach. I would certainly recommend and use them again in the future.

Lawyer named in this review:
Vicky Hewes

Vicky Hewes

A representative from Horwich Cohen Coghlan Ltd responded to this review on 08 May, 2025:

Hi Richard. Thank you so much for your kind words! We’re delighted to hear that Vicky and Agne provided you with first-class service and kept you informed every step of the way. It’s great to know their friendly yet professional approach made a positive impact. Your recommendation means a lot, and we’d be more than happy to assist you again in the future!

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Personal Injury

Verified review

Matter Type:

Road Traffic Accident

Ursula

April 30, 2025

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Collected on:

Traffic accident personal injury claim

The initial solicitor was slow and unhelpful and was poor at keeping me updated regarding my case. However, Estelle and Philippa took over my case. Estelle was particularly helpful and reassuring. Regularly updated me and advocated for me.

Lawyer named in this review:
Philippa Mary Simpson

Philippa Mary Simpson

A representative from Horwich Cohen Coghlan Ltd responded to this review on 30 April, 2025:

Thanks Ursula for your review. We appreciate the positive feedback you have given us.

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Personal Injury

Verified review

Matter Type:

Burns, Scars and Lacerations At Work

Atarah,

April 01, 2025

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Collected on:

Ask for Estelle! Top rated solicitor! You won’t be disappointed!

This review is for a different branch.

Estelle surprised me as I’ve worked with all types of solicitors over the years and I found she has been the most professional and efficient. She targets any faults or issues quite quickly and responds on time that helped the process a lot, put me at ease that I didn’t have to keep requesting things or asking for advice, I was kept fully aware at all times, she is truly the best solicitor who knows her work and works with passion you couldn’t want or ask for more than that especially after having an accident..some of us experience trauma and other issues ie prolonged injuries etc and I appreciate Estelle truly taking quick action on sending me to all of my assessments and advising to receive the care I needed at the time she is the best it has changed my whole prospective on injury lawyers and solicitors on a whole. You’re lucky to have Estelle working with your firm and she should be treated as a top rated solicitor as she treats all her clients like they are top rated clients I loved my experience which I can’t believe I’m saying considering the circumstances lol but thank you Estelle you deserve a raise and like I said in the email that I am so pleased with Estelle’s work and the firm she works for that I am willing to donate to the firms choice of charity also please thank you all and keep being YOU Estelle. Thanks again

A representative from Horwich Cohen Coghlan Ltd responded to this review on 16 April, 2025:

Thank you for your review Atarah. We really appreciate the positive feedback you have given us.

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Personal Injury

Verified review

Matter Type:

Chronic Pain

Anonymous,

March 21, 2025

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Collected on:

Secondary Victim Claimant

This review is for a different branch.

Compassionate and understanding from start to finish. I cannot thank Nicole and her team enough for her help and advice over the last 2 years.

A representative from Horwich Cohen Coghlan Ltd responded to this review on 16 April, 2025:

Thank you for your review. We really appreciate the positive feedback you have given us.

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Personal Injury

Matter Type:

Personal Injury Law

Abbie

March 17, 2025

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Outstanding personal service

This review is for a different branch.

I just want to say a massive thank you to the amazing people who have assisted me during the past year or so. Nicole McCrann especially, she has been such an amazing help and always reassured me and answered any questions whether they were silly or needed more detail. I suffer with mental health issues and to have people in my corner who was able to adapt to my needs and my sons needs has been fantastic and you guys have made this process so much easier for me. Me and my son appreciate everything you have done with all our hearts.
Thank you so much for everything

A representative from Horwich Cohen Coghlan Ltd responded to this review on 18 March, 2025:

Thank you so much Abbie for taking the time to provide this review. We're extremely pleased that we could help you.

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Personal Injury

Verified review

Matter Type:

Chronic Pain

KP ,

March 05, 2025

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Collected on:

Fantastic Solicitor - Estelle Gallagher

This review is for a different branch.

Estelle supported us for over 18 months during our ongoing case. She was always on the ball, gave us regular updates, sorted out medical appointments that we never had to wait long for at all. Her communication was always prompt and she explained everything to us clearly at every stage. We could not have asked for more from a solicitor. I could not recommend Estelle highly enough! Thank you for everything.

A representative from Horwich Cohen Coghlan Ltd responded to this review on 18 March, 2025:

Thank you so much for taking the time to provide this review. We're extremely pleased that we could help you.

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Personal Injury

Verified review

Matter Type:

Chronic Pain

Edward,

March 04, 2025

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One in a million

This review is for a different branch.

Joe has been with us since the beginning. He understands the practical and emotional needs of not only the claimant but of the family too. He remains calm and practically helps at every step of the way, with guidance and empathy.
His attention to detail and memory for detail is impeccable and this is what’s needed to gain the best possible outcome which is what Joe done for us. We will be forever grateful.

Lawyer named in this review:
Joe William Speed

Joe William Speed

A representative from Horwich Cohen Coghlan Ltd responded to this review on 18 March, 2025:

Thank you so much Edward for taking the time to provide this review. We're extremely pleased that we could help you.

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Personal Injury

Matter Type:

Car Accident

Jack

February 06, 2025

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Great care despite complexity.

This review is for a different branch.

We had a complex and lengthy case regarding a road traffic accident. All involved had great skill and professionalism when dealing with the challenging legal side, which included multiple court cases across a span of 3 years. Also very candid in their communication and never hesitated in using more colloquial language when describing the legal terminology.

A representative from Horwich Cohen Coghlan Ltd responded to this review on 18 March, 2025:

Thank you so much Jack for taking the time to provide this review. We're extremely pleased that we could help you.

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Personal Injury

Matter Type:

Car Accident

Andrew

January 28, 2025

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Collected on:

Professional and Friendly service!!

This review is for a different branch.

We were referred to Horwich Cohen Coghlan Ltd after our son was unfortunately involved in a road traffic accident, as expected these kind of incidents can take a long time to reach an end point but from the first introduction to the great team of legal experts up until the conclusion we were kept informed and updated throughout, we found each member of the team involved (special mentions to Nicole McCrann, Emma Neild and Lisa Anwyl !!!) to be friendly, approachable and professional and every aspect of the case was dealt with promptly and efficiently to give the best possible outcomes for success, we would not hesitate to recommend Horwich Cohen Coghlan Ltd to friends and family in the future !!

A representative from Horwich Cohen Coghlan Ltd responded to this review on 18 March, 2025:

I was in two horrible car accidents that have caused me long term damage and pain.
Estelle at HCC helped me so much. Every step she was great with advice and getting me support.
Even after the cases were finished, I was still given support.
I would thoroughly recommend this solicitor to anyone who is going through hard times who needs to find some kind of silver lining to a bad situation.

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