
Family
Collected on:
Absolutely shocking Conveyancers
We had Vikki Kieth who was either never at her desk, as every call went to voicemail. We had to chase emails that we were not receiving almost daily. A straight forward sale turned into a nightmare, costing us a heap of money due to the hold up. The teams number was just a bad. No one ever answered. Instead of sending documents, we hand delivered them, only to find they internally wasn't communicating that they had been handed into reception. Vikki sounds like she does not enjoy her job, is highly unhelpful and when regularly explaining any emails sent via the portal both I and my wife were not receiving, she done nothing to chase this IT query. I would very much avoid these conveyancers and go with the one your estate agents recommends.
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