03300240711
As a leading provider of legal and claims solutions to the UK and Ireland insurance markets, we’ve been disrupting the status quo since 1969. Since then we’ve expanded, and continue to expand, into other services including real estate, dispute resolution, restructuring and insolvency, debt recovery, employment, professional indemnity and product liability. We do things differently, with a forward-thinking, innovative approach that’s genuinely built around a focus on our clients’ needs – not our own. Read more...
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Horwich Farrelly Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Horwich Farrelly Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Horwich Farrelly Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Horwich Farrelly Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Horwich Farrelly Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Horwich Farrelly Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Horwich Farrelly Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Beverley
Collected on:
I am writing to thank and commend Jon Galloway and your Employment Team. I recently had issues with a former employer which has now been brought to a successful conclusion. I couldn’t have asked for a more attentive and sympathetic approach. I was kept informed at all stages and everything was explained in a simple and empathetic way that as a layperson made the whole procedure easy to understand.
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Sean
Collected on:
I would like to thank you Abigail.Scott who presented and handled the case in a very professional and effective manner. She has been very supportive, patient and helpful.
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Em
Collected on:
Keep up the amazing work as always
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Verified review
This review has been left by a verified client who used Horwich Farrelly Limited.
Damien Morrison
Collected on:
This review is for a different branch.
From start to finish, Zac Clough dealt with our issue with consummate professionalism, as well as his usual easy manner and good humour. Fantastic outcome. Zac went so far above and beyond the call of duty, including personally going to personally serve at 9 pm on a Friday evening, after receiving instructions at 5.30 pm on the same day. After 30 plus years of being a solicitor, you have an idea of what outstanding service is, and this is what I always get from Zac, John Lord, and his team.
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Verified review
This review has been left by a verified client who used Horwich Farrelly Limited.
Mark Jackson
Collected on:
This review is for a different branch.
Zac Clough and his team assisted me recently in a difficult issue which has now been satisfactorily concluded. From initial meetings Zac has continually updated and advised every step of the procedure with both clarity and assurance.
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Emma
Collected on:
This review is for a different branch.
Wonderful service provided by Daniel. Reliable, professional service. Very approachable with sound advice. Thank you.
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Amy
Collected on:
This review is for a different branch.
I cannot thank HORWICH FARRELLY enough for their outstanding service throughout my case. From start to finish, they made what could have been a very stressful and complex experience incredibly easy to navigate. Their professionalism, expertise, and clear communication kept me informed every step of the way, ensuring I felt confident and supported throughout the entire process.
Thanks to their hard work and dedication, we won the case, and I couldn't be more pleased with the outcome.
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Tanya
Collected on:
This review is for a different branch.
Almost 2 yrs after a RTA when my property was damage . Have lied continuousl and appear to have some connections with unqualified contractors they try and force on you . As the perpetrators insurance will have to foot the final bill seems odd that this company refuse to cooperate with building control and won’t except qualified surveyors and structural engineers report and only want to use unproven and under qualified contractors to for quotes. Have over 1500 pages of evidence against them but still refusing to work with us or our solicitors . Totally understand that quotes have to be competitive but manipulated information will not provide that unless of course they benefit financially by using unqalifed builders etc, could not even get the risk address right in fact not even the right county. Something not right with this company and really need a deep dive into their practises etc.
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Nicola
Collected on:
This review is for a different branch.
Natalie has been fantastic through this case. She has helped me understand the process and guided me through. She has been very quick to respond to my queries by call or email and has been patient with me in feeling stressed through this process.
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Mary-Anne
Collected on:
This review is for a different branch.
My wife was involved in a minor car accident and because the other party has refused to accept any responsibility, the insurer (Aviva) instructed Horwich Farrelly to represent them to recover costs. Quite frankly, they have proved to be very disappointing. They never respond to emails and we feel totally unrepresented. They are now asking us to attend a court case, but have not provided any support or guidance. Therefore, my wife is reluctant to participate and the whole situation is making her feel very anxious. We have moved our car insurance away from Aviva based on the level of service we have received from Horwich Farrelly.
In addition, we have advised Horwich Farrelly that there are multiple inaccuracies in the statements provided and have provided photographic evidence, but we never received a reply. We have provided additional information and offered to provide further evidence to support the case, but we still haven't received a reply.
As it stands, my wife will not attend the court case because she has been left with no confidence in Horwich Farrelly.
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Lynsay
Collected on:
Claire Graydon has provided solid advice to Triangle Housing Association on several instructions covering different aspects of the business.
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Matter Type:
Construction
Janis
Collected on:
Very professional subject matter experts.
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Matter Type:
Construction
Deborah
Collected on:
Great staff
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With a forward-thinking, innovative approach that’s genuinely built around a focus on our client’s needs – not our own. We work with our clients every day, to help them realise their potential for sustained growth, and deliver the best possible solutions for what they tell us they need. Not what we think they need. Not a typical law firm.
