As a leading provider of legal and claims solutions to the UK and Ireland insurance markets, we’ve been disrupting the status quo since 1969. Since then we’ve expanded, and continue to expand, into other services including real estate, dispute resolution, restructuring and insolvency, debt recovery, employment, professional indemnity and product liability. We do things differently, with a forward-thinking, innovative approach that’s genuinely built around a focus on our clients’ needs – not our own. Read more...
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Horwich Farrelly Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Horwich Farrelly Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Horwich Farrelly Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Horwich Farrelly Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Horwich Farrelly Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Horwich Farrelly Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Horwich Farrelly Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Insurance
Teodor
Collected on:
This review is for a different branch.
Very professional and responsive. It was a pleasure do deal with Stephen Ball, he provided regular updates and deliver first class service. Always replying to emails within the same day and always answering the phone. He was able to resolve the issue in our favour within a week. The insurance claim was on going for nearly a year. 5 stars service
Was this review helpful?
Verified review
This review has been left by a verified client who used Horwich Farrelly Limited.
Matter Type:
Settlement Agreements
Anonymous
Collected on:
This review is for a different branch.
I found Horwich Farrelly Limited and my recommended solicitor Zac Clough to be very professional, efficient and thorough. Zac provided me with excellent advice on a timely basis, explaining the documents required, reasons for any proposed changes, keeping me informed on next steps as well as on how to raise points for discussion with my employer. The whole process was well managed throughout with experience and an excellent understanding of areas to be covered / included to provide me with the necessary protection after my employer decided to bring my employment to an end.
Was this review helpful?
Kate
Collected on:
This review is for a different branch.
Avoid, avoid this company, they make you more stressed. They don't do their work properly, they don't read emails properly, they don't look at their correspondence between the court and parties, and they don't pay the money that the third-party Anshu they got the money for themselves. They still owe me money, they are ignoring me now. AVOID
Was this review helpful?
daniela
Collected on:
This review is for a different branch.
Aiden Moran what a star! very helpful from start to finish, every single person involved with my case was very professional, helpful,I appreciate everything you have done for me, thanks
Was this review helpful?
Marta
Collected on:
This review is for a different branch.
Lewis done amazing job with representing me. He was very professional and his work was truly outstanding. All I can say is that he is a big asset to the company.
In general the service I received was amazing, and everyone involved done superb work.
Was this review helpful?
Debbie
Collected on:
This review is for a different branch.
After a road traffic accident that wasn't my partners fault, our insurance company directed us to Horwich Farrelly. Teresa talked us through the process of going to court and helped us every step of the way. Good communication and an excellent outcome.
Thank you Teresa and Horwich Farrelly.
Was this review helpful?
Verified review
This review has been left by a verified client who used Horwich Farrelly Limited.
Matter Type:
Redundancy
Lisa Boswell
Collected on:
This review is for a different branch.
I recently engaged with Zac Clough regarding my redundancy case and settlement agreement and I cannot recommend him highly enough. From our first meeting, he was incredibly helpful and made me feel at ease during a challenging time. He took the time to explain everything in detail, which gave me the confidence that he had my best interests at heart. His professionalism and dedication turned a difficult situation into a much more manageable one. I wouldn't hesitate to recommend him to anyone in need of legal assistance.
Was this review helpful?
Verified review
This review has been left by a verified client who used Horwich Farrelly Limited.
Dr Milli Raizada
Collected on:
This review is for a different branch.
My husband and I have worked with Zac on a complex litigation case. From our very first interaction, it was clear that he brings not only deep expertise but also a calm, empathetic, and genuinely human presence when we liaised.
Zac is a rare blend of professional competence and approachability. He is results-driven, solutions-oriented, and consistently brings clarity to complex challenges. His ability to judge a situation, his excellent interpersonal and communication skills with a balance of pragmatism, realism and creativity of thinking outside the box makes him both effective and a pleasure to work with.
He is very approachable and always willing to listen which for us has led to outcomes that have been strategically positive.
I wholeheartedly recommend him for any commercial or litigation aspect within law - he has been a pleasure to work with and I can honestly say- I don’t think the outcome would have been as positive if he was not navigating the nuance of this case and if we was not leading the high stakes case in hand. Thank you
Was this review helpful?
Verified review
This review has been left by a verified client who used Horwich Farrelly Limited.
Léa Cléret
Collected on:
This review is for a different branch.
I had the pleasure of instructing Zac on a complex case straddling corporate, commercial and employment matters.
Legal expertise is one thing, and Zac's is to be commended. His strategy and technique were impeccable.
However, what I am most grateful for is how he made me feel. Entrepreneurship is a lonely place, and at a time when I was feeling vulnerable and exposed, he made me feel safe. He made me feel like he cared, and that I could trust him. That is not something I say lightly. It is a good reminder that the legal profession is also about people. How lawyers treat their client is the difference between a very good lawyer and an excellent one - Zac is definitely in the excellent category. I could not recommend Zac warmly enough.
Was this review helpful?
Verified review
This review has been left by a verified client who used Horwich Farrelly Limited.
Matter Type:
Tribunal Claims
Rebecca Holland
Collected on:
This review is for a different branch.
I cannot thank Zhaleh Hawkins enough for her exceptional support in preparing our case for an employment tribunal involving an extremely challenging claimant. From the outset, their professionalism, clarity, and calm approach provided much-needed reassurance in what was a highly stressful situation.
Zhaleh demonstrated a deep understanding of employment law and tribunal procedures, and was always one step ahead in anticipating potential complications. Despite the claimant’s difficult and often unpredictable behaviour, Zhaleh remained composed, strategic, and focused—ensuring that our position was both strong and thoroughly evidenced.
What stood out most was her attention to detail, responsiveness, and the ability to translate complex legal matters into practical, understandable advice. She went above and beyond, often working outside standard hours to meet tight deadlines, and never lost sight of the human aspect of the case.
Thanks to Zhaleh and her teams hard work and dedication, we felt fully prepared and confident going into the tribunal process. I would not hesitate to recommend them to anyone needing expert legal support in employment matters—especially when the stakes are high and the case is anything but straightforward.
Was this review helpful?
Lynsay
Collected on:
Claire Graydon has provided solid advice to Triangle Housing Association on several instructions covering different aspects of the business.
Was this review helpful?
Matter Type:
Construction
Janis
Collected on:
Very professional subject matter experts.
Was this review helpful?
Matter Type:
Construction
Deborah
Collected on:
Great staff
Was this review helpful?
With a forward-thinking, innovative approach that’s genuinely built around a focus on our client’s needs – not our own. We work with our clients every day, to help them realise their potential for sustained growth, and deliver the best possible solutions for what they tell us they need. Not what we think they need. Not a typical law firm.
