My experience with Brown Turner Ross was very unprofessional, vindictive and of regrets one.
Brown Turner Ross allocated a trainee solicitor to my case, which was a disrepair case. They did nit act in best interest and instead talk down on me, after sharing my medical documents with them.
They were only interested in getting paid and not solution regarding fixing the very badly damaged property.
They did nothing about taking the landlord, Hammersmith and Fulham council to court, despite agreeing to proceed to court..
They ignored my emails for a year to send me a closure letter. These resulted in me not having a solicitor to represent me, without a closure letter from Brown Turner Ross.
From 2021 NOVEMBER TO SEPTEMBER 2023, Brown Turner Ross ignored my case and did not progress to court. Hammersmith and Fulham took me to court for an injunction despite neglecting the damages and destruction of the property that they caused.
I reported Brown Turner Ross to the SRA and they end up paying me goodwill gesture. But the problem and damages they caused by not proceeding to court with my case as agreed was irreparable and almost cause my my life with health problems due to mold, damp and leaks.
The worst Solicitors experience I have had to deal with while I was very unwell and hospitalised. They made my life difficult and distressing.