01704542002
Solicitors in Liverpool, Southport and Formby for over 130 years. Established back in 1884, Brown Turner Ross has a long history of helping individuals and businesses through good times and bad.
Brown Turner Ross Limited
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Brown Turner Ross Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Brown Turner Ross Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Brown Turner Ross Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Brown Turner Ross Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Brown Turner Ross Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Brown Turner Ross Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Brown Turner Ross Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Residential Conveyancing
Sally
Collected on:
Amy was outstanding. Amy was both 100% professional, knowledgeable, efficient, responsive & also supportive & understanding. She was happy to communicate verbally which help me understand the process when required & thus put me at ease. Thank you
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Anonymous
Collected on:
In the sale of my house things went very smoothly with the Solicitor, I couldn't be more happy!
A representative from Brown Turner Ross Limited responded to this review on 22 May, 2025:
Thank you for your kind words. We’re delighted the sale went smoothly and you are happy with Gillian's service. Best regards, Brown Turner Ross Limited
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Carol
Collected on:
Totally stress free.
Would highly recommend
Outstanding convenience
Pleasant and helpful reception staff
A representative from Brown Turner Ross Limited responded to this review on 22 May, 2025:
Dear Carol, Thank you for your kind feedback. We’re delighted you found the process stress-free and appreciated Gillian and the team’s support. Best regards, Brown Turner Ross
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Matter Type:
Residential Conveyancing
Diana
Collected on:
The purchase process for our property was handled excellently. I cannot thank Gill Dowling enough for her professional and friendly approach. I would like to thank Katie too for her speedy responses, which helped our transaction run very smoothly.
I would highly recommend this firm!
A representative from Brown Turner Ross Limited responded to this review on 01 April, 2025:
Thank you, Diana! We're so glad to hear that Gill and Katie made your property purchase process smooth and stress-free. Your recommendation means a lot to us, and we truly appreciate your kind words!
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Matter Type:
Residential Conveyancing
Sandra
Collected on:
House conveyance was carried out efficiently and professionally.
A representative from Brown Turner Ross Limited responded to this review on 31 March, 2025:
Thank you for your feedback, Sandra. We're glad to hear your house conveyance was handled efficiently and professionally.
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Matter Type:
Residential Conveyancing
Joanne
Collected on:
I'm purchasing the shop 196 Lord Street , Amy Brown is the best solicitor , good communication , fast timely service, very helpful and responsible, she definitely is the best one I ever meet , will use her again , thank you so much for your 5star service 🙏
A representative from Brown Turner Ross Limited responded to this review on 10 February, 2025:
Thank you so much for your fantastic review, Joanne! We’re thrilled to hear that Amy provided you with excellent communication, timely service, and support throughout your purchase. Your kind words mean a lot to us, and we’re so happy you had a positive experience. We look forward to assisting you again in the future!
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Matter Type:
Residential Conveyancing
Kaye
Collected on:
I just have no words to quantify the level of expertise I received. Amy was a counsellor , friend and always there for me no matter what my worry was. Everything was explained to me so any worry I had was out to rest , Amy was always there whether it was a phone call or email - she never failed to respond and that settled my worries
I had previously bad experiences with law firms but honestly Amy had restored my faith
A representative from Brown Turner Ross Limited responded to this review on 29 January, 2025:
Hi Kaye. Thank you so much for your incredibly kind words! We’re absolutely thrilled to hear that Amy was able to provide you with such a high level of support, not just professionally but also as a reassuring presence. It’s wonderful to know that she helped put your worries to rest and restored your faith in legal services. We’ll be sure to pass on your feedback to her, and we’re always here should you need assistance in the future.
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Matter Type:
Residential Conveyancing
John
Collected on:
We had a complex issue involving a leasehold property which we wanted to occupy. The firm organised this and then arranged for us to purchase the freehold
A representative from Brown Turner Ross Limited responded to this review on 23 January, 2025:
Thank you for your feedback, John! We're pleased to hear that Gillian and our Conveyancing team was able to assist you with your property and facilitate the freehold purchase. We're glad we could help navigate the complexities, and we appreciate your trust in our services!
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Matter Type:
Residential Conveyancing
Kayleigh
Collected on:
This was a complicated process due to reasons out of our control, and BTR supported us through it while dealing with a problematic buyer and less than effective buyers solicitors. They advised us well and kept in touch throughout. Would recommend.
A representative from Brown Turner Ross Limited responded to this review on 08 January, 2025:
Thank you for your feedback, Kayleigh. We're glad to hear that BTR was able to support you through the challenges and keep you informed. We appreciate your recommendation.
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Matter Type:
Residential Conveyancing
Carol
Collected on:
My experience was very good with Brown Turner Ross. Efficient all communication, easily understood from both Gill Dowling & Katie McDermott. Giving me confidence all was being attended to. So professional, I would definitely use this solicitor again. Most satisfied.
A representative from Brown Turner Ross Limited responded to this review on 08 January, 2025:
Thank you for your review, Carol! We're delighted to hear that Gill and Katie provided clear, professional, and efficient service, giving you confidence throughout the process. We look forward to assisting you again in the future.
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We’re proud of our roots and we remain committed to providing a caring approach to law, delivered with exceptional passion, knowledge and expertise. From our offices in Liverpool, Southport and Formby, our team of solicitors work with clients across the UK and offer a comprehensive range of legal services to individuals & business clients. Every member of our team has a specific area of law that they are passionate about. Their experience and knowledge in their chosen field ensures you get the best legal advice in order to achieve a successful outcome. We’ll listen to what you have to say before advising on the best course of action and explaining just how much it will cost. As our client, you come first!
