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Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hansells on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hansells. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hansells and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hansells performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hansells and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hansells compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Probate
Jacqueline
Collected on:
Matt’s handling of our case was compassionate, careful, and thoroughly professional. He guided us through a complex process at a difficult time with clarity and reassurance, always responding swiftly and thoughtfully. We’re truly grateful for his work, time and care and couldn’t recommend him more highly.
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Matter Type:
Probate
Andrew
Collected on:
Excellent service, clear explanation of what was required, probate application from start to finish took only 5 weeks. Highly recommended
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Matter Type:
Wills
Niels
Collected on:
Matt provided clear and unambiguous professional advice from the beginning as to what was involved and the costs of writing my will and preparing Lasting Powers of Attorney documents. He took time to understand my requirements and situation. I was then sent a summary of our discussion before proceeding. I found Matt to be sensitive to my needs, and the documentation produced was accurate, well presented and professional.
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Verified review
This review has been left by a verified client who used Hansells.
Owen
Collected on:
Jane provided a first-class service when helping me with two wills. She was efficient, knowledgeable, and an absolute pleasure to deal with throughout the entire process.
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Verified review
This review has been left by a verified client who used Hansells.
Annie Holder
Collected on:
Clare is an absolute asset to Hansell's, She is bright, kind and able to explain things in a clear and understandable manner. I would recommend her to my family and freinds.
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Verified review
This review has been left by a verified client who used Hansells.
Ian walsh
Collected on:
Really friendly professional service made the whole experience of getting a Will very straightforward
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Frances & Michael
Collected on:
We instructed Jane to act on our behalf in connection with wills and power of attorney. Upon meeting Jane for the first time we were immediately put at ease by her friendly but professional manner. We were given sensible help and advice, assisting us in making the right decisions regarding our wills and power of attorney. Jane made sure we understood the importance of the decisions we were making which we found very reassuring, we would not hesitate in recommending Jane's services. She is a credit to Hansells.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Lee
Collected on:
Jane provided exceptional assistance with my power of attorney and will update. She was professional, efficient, and knowledgeable. It was a pleasure to deal with her—friendly, approachable, and honest. The process was smooth and straightforward, with direct contact and clear, practical advice. The billing was correct with fixed fees, and Jane kept me fully aware throughout. I highly recommend her first-class service and would gladly use her again.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Maxine
Collected on:
Jane provided excellent service for my power of attorney and will update. She was professional, efficient, knowledgeable, and a pleasure to deal with. Her friendly and approachable manner ensured a smooth process. Jane's clear advice was easy to understand, and she kept me fully aware throughout. Highly recommend.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Paul and Ann will elsegood
Collected on:
Fully understood our requirements and converted into our Wills
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Catalina
Collected on:
Really quick and very helpful
I do recommend
Thank you for your help
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Kevin
Collected on:
Excellent. Jane offers a very professional service with a friendly and approachable manner.
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CATE
Collected on:
Excellent notary and apostille service. Jane is friendly, helpful, quick and efficient. Highly recommended.
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Karo
Collected on:
Jane Stockings notary service was absolutely fantastic. I found her very knowledgeable, very professional, organised, and friendly. She got all my documents notarised within a short period of time. Her fees were every affordable as well. Good value for money. Highly recommended.
Karo Akpobi
Norwich
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Louise
Collected on:
Jane was easy and professional to deal with. Answered my questions upfront regarding pricing and availability. Everything was super quick and easy on the day. I would definitely seek out Jane's services again should I ever need them.
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Hansells Solicitors are committed to providing you or your business with first class legal advice. Established in 1827, Hansells head office is located in Tombland, Norwich and has county offices in Aylsham, Cromer, North Walsham, Sheringham and Wymondham. Specialist advice is offered in: inheritance tax planning, wills, probate, divorce and living together, as well as business and employment law, litigation and real estate development. Hansells also provides expert services in charity law, clinical negligence, personal injury, agricultural and aviation law, alongside property and conveyancing and notary. Hansells are regulated by the Solicitors Regulation Authority and are authorised and regulated by the Financial Conduct Authority.
