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Hansells

01263 734313
4.8/5
618 Client Reviews Leave a review

Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.

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Hansells
Hansells

Accreditations

accreditation
accreditation
accreditation
accreditation
accreditation

Other locations

Other locations

Hansells
have 4 other locations

4 Grammar School Road
North Walsham
NR28 9JH

10 Fairland Street
Wymondham
NR18 0AW

10 Church Street
Cromer
NR27 9ER

Cambridge House
Norwich
NR3 1RE

4 Grammar School Road
North Walsham
NR28 9JH

10 Fairland Street
Wymondham
NR18 0AW

10 Church Street
Cromer
NR27 9ER

Cambridge House
Norwich
NR3 1RE

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Available lawyers at Hansells

Craig Gosling

4.8 out of 5
(89)
Solicitor

Emma Bumphrey

4.9 out of 5
(32)
Conveyancer

Gemma Murrell

4.6 out of 5
(25)
Solicitor

Clare Poortvliet

5.0 out of 5
(20)
Solicitor

Beverley Fulcher

4.8 out of 5
(19)
Paralegal F.Inst.Pa

Felicity Elsmore

4.5 out of 5
(17)
Solicitor

Chloe Edwards

4.9 out of 5
(11)
Solicitor

Carol Howard

4.9 out of 5
(9)
Estates Practitioner (MCILEX)

Deividas Kivyta

5.0 out of 5
(8)
Solicitor

Andrea Bell

5.0 out of 5
(6)
COP Team Assistant

Emma Gallant

5.0 out of 5
(4)
Solicitor

Adrian Toulson

5.0 out of 5
(3)
Solicitor

Miranda Punter

5.0 out of 5
(1)
Solicitor

Harriet Rossi

0.0 out of 5
(0)
Solicitor

Sue Seal-Coon

0.0 out of 5
(0)
Solicitor

How Hansells Compares

Value for money

This firm - 91%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Hansells on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hansells. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 3%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hansells and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Hansells performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hansells and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Hansells compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 2
89th / 4551
Company & Commercial
1st / 2
57th / 4336
Housing & Property
1st / 2
176th / 4227
Family Law
1st / 2
78th / 3835
Wills, Trusts & Probate
1st / 34
20th / 3487
Commercial Property
1st / 2
103rd / 3294
Employment
1st / 2
95th / 3083
Regulations
1st / 2
27th / 2538
Personal Injury
1st / 2
127th / 2356
Money & Tax
1st / 2
44th / 1837
Professional Negligence
1st / 1
32nd / 1188
Dispute Resolution
1st / 2
42nd / 1035
Clinical Negligence
1st / 2
63rd / 939
Notary
1st / 7
6th / 713
Construction
1st / 7
13th / 581
Charities
1st / 10
21st / 563
Energy & Transport
1st / 2
10th / 514

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    537

  • Very Good

    63

  • Average

    8

  • Poor

    2

  • Awful

    8

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Adam Soall

Verified review

This review has been left by a verified client who used Hansells.

Adam Soall

April 17, 2025

Report to admin

Collected on:

Terms & Conditions

I want to express my sincere thanks to Miranda for her outstanding work on our terms and conditions.
She was truly fantastic, with excellent communication and support throughout the entire process.
Hansells have been instrumental in helping us refine everything as we take the business to the next level, consistently delivering high-quality service.
Thank you again for all your hard work and professionalism.

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David Eric

Verified review

This review has been left by a verified client who used Hansells.

David Eric

April 17, 2025

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Collected on:

Selling and buying a house

Efficient, timely help and support enabling us to sell and complete within our required timescale

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Alex Karop
Housing & Property

Verified review

This review has been left by a verified client who used Hansells.

Matter Type:

Residential Conveyancing

Alex Karop

April 16, 2025

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Collected on:

My experience with Emma bumphrey

I was recommended to use Emma by a friend who had already used her and I’m very glad I took the advice as she was amazing always happy to help and answer all my questions and kept me up to date the whole way through the getting of my mortgage and the speed it went through I thank Emma for aswell as she was always ahead of the game will definitely use again in future

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Donna Elizabeth
Housing & Property

Verified review

This review has been left by a verified client who used Hansells.

Matter Type:

Residential Conveyancing

Donna Elizabeth

April 14, 2025

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Collected on:

Thank you

Well timed well handled experience excellent

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Elliott
Housing & Property

Verified review

This review has been left by a verified client who used Hansells.

Matter Type:

Residential Conveyancing

Elliott

April 10, 2025

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Collected on:

Great experience

Emma was extremely helpful in sorting out the purchase of my property. The process was smooth and went through without a hitch.

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Geraldine
Housing & Property

Verified review

This review has been left by a verified client who used Hansells.

Matter Type:

Residential Conveyancing

Geraldine

April 09, 2025

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Collected on:

Highly recommend Emma Bumphrey ftom Hansell’s Solicitors

Very efficient, friendly service. Kept us well informed, would highly recommend

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Anonymous
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Hansells.

Matter Type:

Wills

Anonymous

March 18, 2025

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Collected on:

Wills

Very detailed meeting with Clare covering all aspects. The draft Wills were as discussed and required no alterations. Clear advice and good communication. Very easy process. Very pleased that both Clare and Hansells are local and convenient to visit.

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Ann H
Housing & Property

Verified review

This review has been left by a verified client who used Hansells.

Matter Type:

Residential Conveyancing

Ann H

March 17, 2025

Report to admin

Collected on:

House sale

A somewhat drawn out sale due to buyers loosing their sale came through in the end. Emma kept calm and carried on! Seemed as excited as us when it happened and gave calming advice at exchange, thank you.

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Anonymous

Verified review

This review has been left by a verified client who used Hansells.

Anonymous

February 13, 2025

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Collected on:

Separation and house move

Excellent service provided, knowledgeable and clear advice. Sometimes took a few chasers to get an update and I wonder if support staff can help to manage updates. I’m sure the solicitors themselves are very busy and maybe need some support. Overall, very satisfied.

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MAC
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Hansells.

Matter Type:

Wills

MAC

February 01, 2025

Report to admin

Collected on:

Updating of Will

Hansells have been my solicitors for many years. Clare has been my contact over the past few years and understands the complexities that often occur with wills in 2nd marriages and the family history. Clare has always explained fully all the issues that might arise and been honest and professional with her advice.Clare responds promptly and I always feel that although she is a true professional she is also kind and understanding, that's not always an easy balance to have but she manages it well.All of the staff at my local office are welcoming. As I go forward with my new will I am confident that I have done my best for my family, that's down to Clare and the service she has provided.

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Reviews collected from

angela
Housing & Property

Matter Type:

Residential Conveyancing

angela

August 16, 2024

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Collected on:

angela

This is the second time that I have used Hansells for conveyancing. Excellent service both times. Efficient and professional. Easy to contact for advice. Definitely recommend.

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Allan
Notary

Matter Type:

Notary

Allan

May 26, 2023

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Collected on:

Allan

Jane Stockings has been magic,always fitting me in on pretty short notice to get letters signed for my daughter who lives with her mom in New Zealand,I am really grateful.

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Brett

Brett

September 26, 2018

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Collected on:

Brett

Just had a very poor experience with Hansells. I've been using them on a regular basis to complete guarantee forms and certificate of confirmation, including as recently as 3-4 weeks ago. I proceed to use them again for the same service today with the meeting all set up. I attend the meeting and am told the fees have now increased by 67%! No advance notice beforehand so I'm at least prepared and subsequently can make an informed choice. They had a whole week to tell me. Not good customer service. The price they paid is no further business with me including today (I walked out disgusted) and hopefully other people reading this will mean they decide to use a different solicitor.

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Charlyn

Charlyn

April 17, 2025

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Collected on:

Charlyn

Jane was accommodating, friendly and helpful! I used the notary and apostille service which was first class! Hence, the 5 stars! Thank you!

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donnafuggenotizie
Notary

Matter Type:

Notary

donnafuggenotizie

April 11, 2025

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Collected on:

donnafuggenotizie

Very efficient notary services and extremely pleasant to work with.

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Hansells are accredited by

accreditation
accreditation
accreditation
accreditation
accreditation

About this branch

Description

Hansells Solicitors are committed to providing you or your business with first class legal advice. Established in 1827, Hansells head office is located in Tombland, Norwich and has county offices in Aylsham, Cromer, North Walsham, Sheringham and Wymondham. Specialist advice is offered in: inheritance tax planning, wills, probate, divorce and living together, as well as business and employment law, litigation and real estate development. Hansells also provides expert services in charity law, clinical negligence, personal injury, agricultural and aviation law, alongside property and conveyancing and notary. Hansells are regulated by the Solicitors Regulation Authority and are authorised and regulated by the Financial Conduct Authority.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • Insolvency and bankruptcy
    • Trusts
  • Notary
    • Notary
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Horse Riding Injury
    • Manual Handling
    • Mesothelioma Compensation
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Terrorism Abroad
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Professional Negligence
    • Professional Negligence
    • Professional Negligence law
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Energy & Transport
    • Aviation
  • Regulations
    • Environment
    • Health and Safety
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