01263 734313
Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hansells on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hansells. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Hansells and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hansells performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Hansells and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hansells compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Hansells.
David P Leiberman
Collected on:
Experience mostly positive. Minor problem with wrongly addressed letters caused communication glitch but nice people to deal with and local to home. Given inflation and geopolitics l'll probably have to use again before the Will is needed!
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Anonymous
Collected on:
Excellent friendly advice from Claire. She was flexible, informative and helpful with a relaxed approach to put you at ease.
My family and myself have used Hansells over a long period of time and have always had excellent service
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Jim Talbott
Collected on:
Friendly manner providing an informative and easy discussion of my situation regarding technicalities re will preparation and Power of Attorney
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Adam Denis
Collected on:
Fast efficient service sale completed on time
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Ginnie and Philip Macdonald
Collected on:
Clare combined a high degree of professionalism with a priceless ability to get alongside and make the process comprehensible. She understood our instructions and answered our questions. We felt utterly confident in her expertise and efficiency
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
I would just like to say a huge "Thank you" for all of the work you have done to get the sale of the bungalow over the line. The first buyers were extremely difficult and it was very reassuring to have your calm presence smoothing the way. We are expecting to receive the proceeds of the sale any day now and it is such a relief to know that the bungalow is off our hands.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Jenny Manser
Collected on:
My experience was frenetic due to the April rise in stamp duty and members of the property chain desperate to avoid it. However, the sale of my home was managed by Emma Bumphrey with tenacity and professionalism. Conveyancing is complex, but the stress was eased considerably by regular communication from Hansells.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Carol Evans
Collected on:
Clare was so pleasantand helpful. I felt in good hands. She reassured me of processes and procedures and it was an enjoyable meeting
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Stanley Bell
Collected on:
Emma was very friendly, welcoming and efficient. She stuck to the time frame and cost she had predicted which was great. I was sorry not to see her when it was finalised and wish her all the best for the future. If I need to use the firm again I wouldn't hesitate to get in touch.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Ann Bourke
Collected on:
Clare has been so patient and understanding, which has made the experience so much easier than I anticipated.
Was this review helpful?
Matter Type:
Residential Conveyancing
angela
Collected on:
This is the second time that I have used Hansells for conveyancing. Excellent service both times. Efficient and professional. Easy to contact for advice. Definitely recommend.
Was this review helpful?
Matter Type:
Notary
Allan
Collected on:
Jane Stockings has been magic,always fitting me in on pretty short notice to get letters signed for my daughter who lives with her mom in New Zealand,I am really grateful.
Was this review helpful?
Brett
Collected on:
Just had a very poor experience with Hansells. I've been using them on a regular basis to complete guarantee forms and certificate of confirmation, including as recently as 3-4 weeks ago. I proceed to use them again for the same service today with the meeting all set up. I attend the meeting and am told the fees have now increased by 67%! No advance notice beforehand so I'm at least prepared and subsequently can make an informed choice. They had a whole week to tell me. Not good customer service. The price they paid is no further business with me including today (I walked out disgusted) and hopefully other people reading this will mean they decide to use a different solicitor.
Was this review helpful?
Catalina
Collected on:
Really quick and very helpful
I do recommend
Thank you for your help
Was this review helpful?
Kevin
Collected on:
Excellent. Jane offers a very professional service with a friendly and approachable manner.
Was this review helpful?
Hansells Solicitors are committed to providing you or your business with first class legal advice. Established in 1827, Hansells head office is located in Tombland, Norwich and has county offices in Aylsham, Cromer, North Walsham, Sheringham and Wymondham. Specialist advice is offered in: inheritance tax planning, wills, probate, divorce and living together, as well as business and employment law, litigation and real estate development. Hansells also provides expert services in charity law, clinical negligence, personal injury, agricultural and aviation law, alongside property and conveyancing and notary. Hansells are regulated by the Solicitors Regulation Authority and are authorised and regulated by the Financial Conduct Authority.
