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Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hansells on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hansells. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hansells and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hansells performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hansells and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hansells compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Alexander Bessey
Collected on:
Very helpful and friendly. I am confident that my wishes have been followed faithfully.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Lasting power of attorney
Christine Boden-Smith
Collected on:
Competently and professionally guided by Mrs. Andrea Smith through a new subject/ experience. Very much appreciated. Unreservedly recommend.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Probate
Stephen Smith
Collected on:
Craig was professional, friendly, and easy to deal with. He gave clear, sensible advice and explained everything in a straightforward, easy-to-understand way. I appreciated the timely responses and direct contact throughout. The costs were clear and fair, and I would happily use Craig again.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Carol Manning
Collected on:
Great service. Thank you Hansells.
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Verified review
This review has been left by a verified client who used Hansells.
Josephine
Collected on:
Sara was an absolute pleasure to deal with. She was professional, friendly, and easy to talk to – always approachable and happy to explain things clearly. I felt fully informed throughout and really appreciated the direct contact and timely responses.
She gave sensible, honest advice and showed great legal knowledge. Everything was easy to understand, and the whole process felt smooth and painless. The bill was exactly as expected, and I felt it offered great value for money.
Sara came across with real integrity and a refreshing approach. I would absolutely recommend her and would not hesitate to use her again. Cannot fault anything – truly great.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Jo Johns
Collected on:
Initially told £300 + VAT but then extras were added without being told upfront. I accept checking is OK but be upfront about the costs or add to the total £300 cost & explain what the total includes. Not impressed with the "extras" I was not initially told about. Great solicitors but double check costs first.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Salvatore Ellissole
Collected on:
Deividas was friendly and easy to deal with. He clearly knew what he was doing – very knowledgeable and efficient throughout. The whole experience was professional from start to finish.
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Verified review
This review has been left by a verified client who used Hansells.
Verity
Collected on:
My experience with using Hansells Solicitors was great!
Gemma was very friendly but professional. She had great communication, and kept me informed of the progress of my purchase throughout.
I would highly recommend Hansells, and definitely use them again should I ever need them.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
John Snowsill
Collected on:
Rebecca was professional, friendly, and very approachable from the outset. It made a real difference being able to have direct contact with my solicitor, rather than going through layers of staff. She always gave timely responses, and explained everything in a way that was easy to understand. The advice she gave was always clear and practical, which helped me feel much more at ease with the whole process. I would happily recommend her to others.
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Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Probate
Anonymous
Collected on:
Rebecca was brilliant throughout – professional, friendly, and incredibly knowledgeable. She made everything feel straightforward and painless, and I always felt fully aware of what was happening. It was a first class service with clear and practical advice, and I really appreciated how honest and efficient she was. The bill was correct, and I’d have no hesitation in saying I would recommend Rebecca and would use Hansells again.
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Catalina
Collected on:
Really quick and very helpful
I do recommend
Thank you for your help
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Kevin
Collected on:
Excellent. Jane offers a very professional service with a friendly and approachable manner.
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CATE
Collected on:
Excellent notary and apostille service. Jane is friendly, helpful, quick and efficient. Highly recommended.
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Karo
Collected on:
Jane Stockings notary service was absolutely fantastic. I found her very knowledgeable, very professional, organised, and friendly. She got all my documents notarised within a short period of time. Her fees were every affordable as well. Good value for money. Highly recommended.
Karo Akpobi
Norwich
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Louise
Collected on:
Jane was easy and professional to deal with. Answered my questions upfront regarding pricing and availability. Everything was super quick and easy on the day. I would definitely seek out Jane's services again should I ever need them.
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Hansells Solicitors are committed to providing you or your business with first class legal advice. Established in 1827, Hansells head office is located in Tombland, Norwich and has county offices in Aylsham, Cromer, North Walsham, Sheringham and Wymondham. Specialist advice is offered in: inheritance tax planning, wills, probate, divorce and living together, as well as business and employment law, litigation and real estate development. Hansells also provides expert services in charity law, clinical negligence, personal injury, agricultural and aviation law, alongside property and conveyancing and notary. Hansells are regulated by the Solicitors Regulation Authority and are authorised and regulated by the Financial Conduct Authority.
