01603615731
Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hansells on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hansells. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Hansells and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hansells performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Hansells and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hansells compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Residential Conveyancing
Geoffrey Paul Wright
Collected on:
A successful outcome to an eventful but not very straightforward sale. This was completely down to a most knowledgeable and determined group of highly professional and sympathetic individuals. Thank you so much
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Ms Smith
Collected on:
Very helpful glad I went with you
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Remortgaging
Nick Tuley
Collected on:
From my first initial contact via my financial advisor, all correspondence was dealt with in a prompt, efficient manner, using language that was easy to understand. When I then met Craig Gosling at the Norwich offices of Hansells, he was welcoming, approachable and happy to answer all my questions without rushing. I am very glad that Hansells were recommended to me and I will certainly recommend them to anyone else.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
C&D Thorne
Collected on:
I worked with Sara recently, and I found her to be professional and efficient. Throughout the process, Sara kept me involved and ensured I was fully informed every step of the way. I'm happy to recommend Sara to anyone seeking expert legal advice.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Probate
Anonymous
Collected on:
I had the pleasure of working with Craig at Hansells Solicitors recently, and I cannot speak highly enough of his professionalism and efficiency. Throughout the process, Craig demonstrated deep knowledge of the legal matters involved and ensured I was fully informed every step of the way. His transparency regarding costs was greatly appreciated, reflecting his honesty and integrity. Dealing with Craig was not only smooth but also reassuring, knowing I was in capable hands. I would highly recommend Craig to anyone seeking expert legal advice and excellent client service.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Employment Contracts
Chantelle Tyrrell
Collected on:
Natalie has been great - really thorough and helped explain everything, she broke it down so it was easy to understand, provided guidance and reasons why the guidance was offered.
Really friendly and all completed in a timely manner.
Very smooth process.
A representative from Hansells responded to this review on 20 March, 2025:
We appreciate hearing about your experience with us. We are delighted to hear that we achieved the best possible client service that we aim for. We will pass on your kind words to Natalie.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Micheal Rosbotham
Collected on:
Dav was professional, efficient, and highly knowledgeable, making the entire process smooth and stress-free. He was a pleasure to deal with—friendly, approachable, and always ready to offer clear guidance. I would highly recommend Dav and Hansells for their excellent service.
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
K Miller
Collected on:
I was extremely impressed with the professionalism and efficiency with which Matt Hale handled my case. The entire process was smooth and straightforward, making what could have been a stressful experience much easier. I would happily recommend Matt and Hansells to anyone in need of expert legal support. Thank you!
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Mary Borrows
Collected on:
I would just like to reaffirm how pleased we are with the excellent professional and friendly service.
Thank you
Was this review helpful?
Verified review
This review has been left by a verified client who used Hansells.
Matter Type:
Wills
Anonymous
Collected on:
Felicity provided a professional, efficient, and knowledgeable service for my power of attorney. She was friendly, approachable, and ensured direct contact throughout. Her honest and sensible advice made the process smooth and straightforward. I would gladly use her services again.
Was this review helpful?
Matter Type:
Residential Conveyancing
Freda
Collected on:
I much appreciated the professionalism of the staff at Hansells that were involved in the sale of my property recently. As these matters often do, it took some time from start to completion but overall any queries were dealt with quickly and efficiently. It is quite possible I shall be needing their services again in the not to distant future and would not hesitate to recommend them.
Was this review helpful?
Matter Type:
Contractual Disputes
William
Collected on:
Really great service, Chloe Edwards was able to give me great advice in the same day and really reassured me. Would happily recommend using them!
Was this review helpful?
Matter Type:
Residential Conveyancing
Lotti
Collected on:
Used Hansells for a house purchase and had a very positive experience. Emma Duffield and Gemma Murrell made the process very straightforward and kept me updated throughout. Would recommend their services.
A representative from Hansells responded to this review on 16 January, 2025:
Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that Emma and Gemma made your house purchase straightforward and kept you well-informed throughout the process. Providing clear communication and a seamless experience is always our goal, and we are delighted to know that we met your expectations. Your recommendation means a great deal to us, and we truly appreciate your trust in our services. Should you need assistance in the future, we would be more than happy to help.
Was this review helpful?
danny
Collected on:
Excellent service ,very professional.
Was this review helpful?
Adam
Collected on:
I have been involved with the team at Hansells for a number of months now, and can truly say its been an absolute privilege!
Every team member I have had the pleasure to meet or be in their presence are really something quite special. Their approach to life, work and inspiring others is uplifting, and stands out for their genuine approach.
From a personal perspective I'm inspired by them all every time I'm in thier company and by their amazing work ethic.
Keep up the great work guys, and thank you 😊
Was this review helpful?
Hansells Solicitors are committed to providing you or your business with first class legal advice. Established in 1827, Hansells head office is located in Tombland, Norwich and has county offices in Aylsham, Cromer, North Walsham, Sheringham and Wymondham. Specialist advice is offered in: inheritance tax planning, wills, probate, divorce and living together, as well as business and employment law, litigation and real estate development. Hansells also provides expert services in charity law, clinical negligence, personal injury, agricultural and aviation law, alongside property and conveyancing and notary. Hansells are regulated by the Solicitors Regulation Authority and are authorised and regulated by the Financial Conduct Authority.
