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For a personal service trust the experts at Alletsons Solicitors. Our team of solicitors and legal advisers are committed to offering a personal, friendly and individual service to all our clients. We have over 30 years of experience in providing a wide range of legal services that are second to none. We offer free initial sessions where we aim to listen to you and understand your case, thus helping you throughout the legal proceedings, from start to finish. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Alletsons Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Alletsons Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Alletsons Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Alletsons Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Alletsons Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Alletsons Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Alletsons Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Alletsons Limited.
Matter Type:
Residential Conveyancing
Shirley
Collected on:
Both Clare and Kelly were extremely helpful at all times taking the time and care to explain and help in any way they possibly could and a pleasure to deal with
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Verified review
This review has been left by a verified client who used Alletsons Limited.
Matter Type:
Wills
Susan
Collected on:
Abigail Francis was professional, friendly and approachable. She gave us helpful advice on things to consider when making or updating a will. The reception staff were helpful – overall, a professional service. Would recommend to others!
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Matter Type:
Disputed Probate
BIG UP
Collected on:
Original quote of 4500 come to 22000! Had to go to legal ombudsman to get resolved, took my late father's savings and also lost house deeds, very unprofessional no sympathy and made my sister ill with stress. Avoid 100 percent
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Verified review
This review has been left by a verified client who used Alletsons Limited.
Lesley
Collected on:
Claire, Kelly and the team were brilliant from start to finish when working on the conveyancing for my mums property
A representative from Alletsons Solicitors responded to this review on 16 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Alletsons Limited.
Matter Type:
Probate
Julian
Collected on:
I would like to thank Goran and everyone of the staff at Alletsons. I was very pleased with the service you provided, even though it was dealing with a sad and sensitive matter. I wouldn't hesitate to recommend Alletsons to anyone in the future. Thanks again.
A representative from Alletsons Solicitors responded to this review on 16 June, 2025:
Dear Julian, thank you for taking the time to leave us a great review. We are happy your experience with Alletsons was a positive one and you were pleased with Goran and the team.
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Verified review
This review has been left by a verified client who used Alletsons Limited.
Matter Type:
Probate
Teresa Cronk
Collected on:
Very good service.
A representative from Alletsons Solicitors responded to this review on 16 June, 2025:
Thank you for taking the time to leave us a review. We are happy you were pleased with the service provided by Abigail.
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Matter Type:
Probate
Ed
Collected on:
Employing a solicitor to process a will should relieve stress and be efficient. Sadly my experience has been the opposite. My dissatisfaction has many elements, the headlines including:
A frequent lack of communication unless prompted by myself.
Final charges amounting to nearly £10 000 more than Alletsons’ original estimate, apparently because the estate was more complex than anticipated, but felt unjustified and more due to solicitor inefficiencies. Costs were being charged with no transparency for a long period.
Excessive time period of 3 years, original estimate was 8-12 months. It took over a year for the accountant Alletsons appointed, without consultation, to settle a relatively small amount of tax due on interest earned whilst some of the monetised estate awaited distribution.
Mistakenly cc’ing an email with unprofessional & rude comments about client.
Poor choice of wording in a sensitive communication, which could have negatively escalated a situation.
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Derek
Collected on:
Having used Alletsons before, I knew their staff were hard-working and very thorough but Clare and Kelly really came up trumps in the week leading up to the completion date on my purchase and my sale. My purchasers suddenly decided they were ready to proceed and provided Clare and Kelly with only two or three days' notice. The pair pulled out all the stops and Kelly even broke her holiday to ensure everything went smoothly on the Friday completion date.
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Verified review
This review has been left by a verified client who used Alletsons Limited.
Matter Type:
Probate
mark
Collected on:
Very disappointing service, communication was poor at best, Wrong information was constant, Rarely answered the question in my emails, Time spent chasing NatWest was painfully slow and quite possibly cost a great deal more than what was the total in that account. Rarely kept up to date with processes, Failed to handle my complaint.
A representative from Alletsons Solicitors responded to this review on 21 May, 2025:
We are really sorry you feel disappointed with the outcome of your matter. We have records of your complaint filed on 24 July 2024, with a resolution accepted verbally by telephone on 25 July 2024. If you wish to discuss this further, please email [email protected]
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Verified review
This review has been left by a verified client who used Alletsons Limited.
Matter Type:
Wills
Anonymous
Collected on:
Excellent service, knowledge, understanding; professional, first-class service. Highly recommended.
A representative from Alletsons Solicitors responded to this review on 09 May, 2025:
Thank you so much for your kind words! We’re thrilled to hear that you were pleased with the service, and we truly appreciate your recommendation. If you need any assistance in the future, we’re always here to help!
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Becky
Collected on:
I wouldn’t even give them 1 star. The experience that we received was appalling with how they handled my mother’s probate. They nearly lost our house sale because they do everything on a Friday, which I had to get involved and sort what they couldn’t do. They would take weeks/months to reply to emails. And when it came to final settlements they kept getting the liabilities wrong and it took months each time to rewrite it and still kept getting it wrong. To the point I told them that I would sort out the liability and share out the money equally.
With all of this it cost us £18,000.
They have no empathy for anyone and are only there for the money.
Please do not use these solicitors to do your loved ones probate and I strongly recommend you to do it yourself on the GOV website. Saving you time and money. It took 3 years and 3 months for it to be finalise.
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Jen
Collected on:
I recently sought the services of this firm for a statutory declaration, and I am pleased to share my positive experience. The solicitor who handled my matter was highly professional and thorough. They provided clear and comprehensive explanations throughout the process, ensuring that I fully understood each step. Their attention to detail and commitment to ensuring the declaration was completed accurately were greatly appreciated. Furthermore, the reception staff were exceptionally helpful.
The ladies at the front desk were courteous, welcoming, and efficient, assisting with the necessary paperwork and answering any queries I had with professionalism. Their friendly and attentive approach contributed significantly to a smooth and seamless experience. Thank you.
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Sami
Collected on:
We were lucky to have Lucy and her team support us through the sale & purchase of our property. The portal was a bit confusing, but any questions we had were answered quickly and we were able to progress. We needed to provide everything in the onboarding which is time consuming but great to get the majority of this done at the beginning. Previously, we had to provide random documents throughout and it was a frustrating process. Lucy was quick at dealing with issues, communicated well & we managed to complete on our preferred date that we had asked for at the beginning. It took around 3 months to complete with a chain of 3 which was great & all down to Lucy & the team. I did check in weekly, using a simple button on the portal which allowed me to keep track of the move. Thank you Lucy & team for making the process as smooth as possible. We would definitely recommend them.
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Benjamin
Collected on:
Had a call with Jo today—truly wonderful customer service. Would highly recommend; answered all my questions and went above and beyond.
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Matter Type:
Residential Conveyancing
Millie
Collected on:
I have used Alletsons on three occasions now for conveyancing and selling a property and I have always been so pleased with their help. Kelly and Clare go above and beyond to get everything sorted whilst being reassuring and making you feel like they have your best interests at heart. They showed me such a great deal of empathy and support throughout and I can’t thank them enough
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Natasha Conley
Collected on:
kept me up to date with everything
clear and quick communication
very efficient
highly recommend
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Richard J. Porter
Collected on:
Richard J. Porter recommends Alletsons Limited.
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Face-to-face consultations offered. Our team of solicitors will go above and beyond to provide you with a personal service at all times. At Alletsons Solicitors, we provide a wide range of legal services to our clients in Somerset and the surrounding areas. You can rely on our team of solicitors to support you throughout the legal proceedings.
