Atkins Dellow LLP

01284 767766

Atkins Dellow get that our clients want the best results with maximum efficiency and we don’t compromise on the efforts we make to this end. Our highly experienced and personable team consistently delivers excellent, practical, legal advice, looking only after your best interests. We speak in plain English and focus on what’s needed to achieve the best possible outcome for you, looking after your personal and business matters wherever you’re based across the country. Previously known as Atkins Thomson Read more...

Address
Low Green
Nowton
Bury St Edmunds
Suffolk
IP29 5ND
01284 767766
www.atkinsdellow.com

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Available lawyers at Atkins Dellow LLP

Georgina Jones

Ingrid Alexander

Chartered Legal Executive

Maia Creed

Emily Isted

Nicola Clayton

Tricia Sandry

Chartered Legal Executive

Adrian Green

Edward Ling

Callum Morton

Jody Williams

Nino Piccoli

Ottilia Jeffs

Tim Colbran

Katie Proops

Robert Dellow

Emily Boulton

Alan Caldwell

Jessica Smith

Megan Boucher

Ella Savage

Emma King

Chartered Legal Executive

Lucy Bentley

Simon Button

How Atkins Dellow LLP Compares

Value for money

This firm - 97%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Atkins Dellow LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Atkins Dellow LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%

Overpriced 1%

About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 100%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Atkins Dellow LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Atkins Dellow LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%

No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Atkins Dellow LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Company & Commercial

1st / 1

64th / 4288

Housing & Property

1st / 1

227th / 4212

Family Law

1st / 1

67th / 3816

Wills, Trusts & Probate

1st / 1

169th / 3466

Commercial Property

1st / 1

97th / 3276

Employment

1st / 8

17th / 3058

Money & Tax

1st / 9

20th / 1831

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

974
Very Good

52
Average

3
Poor

2
Awful

4

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Anonymous

June 20, 2025

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House purchase including Bridging facilities

Tricia has been excellent from start to finish, highly responsive with excellent attention to detail in all regards. I've had to dealt with sub-par Solicitors for years, it is so refreshing to have received such a high standard of service and I recommend Tricia without any reservations.

Lawyer named in this review:
Tricia Sandry

Tricia Sandry

A representative from Atkins Dellow LLP responded to this review on 20 June, 2025:

We are utterly delighted to hear about your positive experience with Trisha at Atkins Dellow Solicitors. Thank you for sharing! We look forward to working with you again in the future.

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Money & Tax

Verified review

Matter Type:

Inheritance Tax

Alison

June 04, 2025

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Excellent knowledge

Maia has excellent knowledge of the most up-to-date inheritance tax regulations and helped me with my estate planning.

Lawyer named in this review:
Maia Creed

Maia Creed

A representative from Atkins Dellow LLP responded to this review on 06 June, 2025:

Thank you Alison for your kind words in appreciation of Maia and the team. We are pleased to have been of service in your estate planning and look forward to working with you again in the future.

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Family Law

Verified review

Matter Type:

Financial Matters

Anonymous

June 03, 2025

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Professional and efficient service

I used Atkins Dellow to assist me with a very prolonged and complicated matter. Tim Colbran and Megan Boucher worked hard to resolve all aspects of the process and their invaluable advice and support was extremely helpful and appreciated. I would definitely recommend their service to anyone with similar relationship/matrimonial/property dilemmas. Atkins Dellow as a whole have exceeded themselves in resolving my matter and I am extremely appreciative of their services. Thank you.

Lawyers named in this review:
Tim Colbran Megan Boucher

Tim Colbran

Megan Boucher

A representative from Atkins Dellow LLP responded to this review on 04 June, 2025:

We are so grateful for your kind words and personal feedback for Tim , Megan and the Family Team at Atkins Dellow. We were pleased to be of service in your prolonged and difficult matter and wish you every happiness in the future.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Anonymous

June 01, 2025

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A stressful time eased!

The first time I’ve bought a brand new house on my own, but I received plenty of help, understanding and empathy. Lots of things I had to have explained which were actually straightforward but Emily showed great patience and gave me confidence.

Lawyer named in this review:
Emily Isted

Emily Isted

A representative from Atkins Dellow LLP responded to this review on 02 June, 2025:

Thank you so much for your feedback and recommendation of Emily and the team at Atkins Dellow. We were pleased to be of service in your first purchase, we wish you every happiness in your new home and look forward to working with you again in the future.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Mark

May 30, 2025

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Expected better

Positives
1. Once everything was in place, moved to completion quickly and efficiently.
2. The sale and purchase of the houses happened

Negatives:
1. When we first asked them to deal with the sale and purchase of the properties, we heard nothing about the purchase for 2 months. We knew searches could take a while to come back & it was over Christmas, so we accepted a bit of a delay. When we spoke to them, it turned out that searches had never been started because the selling estate agent had never submitted a memorandum of sale. We therefore had to pull out of that purchase due a deadline & move for another house. I would have expected the solicitor to proactively tell us that much earlier, as we could have moved for another house sooner & saved money on the stamp duty tax rise.
2. Generally felt that we were often chasing them & they weren't keeping us informed
3. The solicitor misread part of the covenant of the house that we were purchasing & we had to go back to them and clarify this with them
4. Frustrated that they wouldn't accept eSignatures on documents and we had to post everything back to them

Lawyer named in this review:
Ingrid Alexander

Ingrid Alexander

A representative from Atkins Dellow LLP responded to this review on 02 June, 2025:

Thank you for your feedback. We are sorry that on this occasion our service did not meet your expectations. We note you were aware that the chain for your first purchase was incomplete and that this was unable to progress, and are pleased to note that once you had found a suitable property to purchase with a complete chain everything moved to completion quickly and efficiently. The query regarding the covenant you mention was actually interpretation of an entry on the Local Search which we clarified for you. At the present time we do not use electronic signatures for various reasons, but we have taken your comments on board and will look into this for the future.”

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Karen & Robert

May 30, 2025

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Will written

Mama was very helpful and professional with the will writing process.

Lawyer named in this review:
Maia Creed

Maia Creed

A representative from Atkins Dellow LLP responded to this review on 02 June, 2025:

Thank you Karen & Robert for your kind words of appreciation. We are thrilled to hear you found Maia to be helpful and professional.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

May 27, 2025

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Review of Atkins Dellow

Couldn't ask for anything better. Totally professional, understanding my needs to perfection.
Why wouldn't anyone use them?

Lawyer named in this review:
Georgina Jones

Georgina Jones

A representative from Atkins Dellow LLP responded to this review on 28 May, 2025:

Thank you for your wonderful feedback Jo. We are delighted to hear you found Atkins Dellow Solicitors professional and we hope to work with you again in the future.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Marcus

May 27, 2025

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Great experience!

Very quick to respond to queries and issues I had. Would also reach out as soon as they had any updates. I definitely recommend!

Lawyer named in this review:
Callum Morton

Callum Morton

A representative from Atkins Dellow LLP responded to this review on 27 May, 2025:

We are delighted to hear that Callum was quick to respond to you and kept you updated. Thank you Marcus for sharing your kind words and recommendation!

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Aline

May 26, 2025

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Future plans sorted.

We found Maia Creed at Atkins Dellow very friendly and easy to talk to. Arranged will updates and organised LPA’s for my husband and myself very easily. Making life easier for our daughters in the future.

Lawyer named in this review:
Maia Creed

Maia Creed

A representative from Atkins Dellow LLP responded to this review on 27 May, 2025:

Thank you for your positive feedback Aline. We are pleased to hear you found Maia friendly and easy to talk to and that your matters were dealt with easily.

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Wills, Trusts & Probate

Verified review

Matter Type:

Disputed Probate

B Taylor

May 23, 2025

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Collected on:

Structure new Will

From the first meeting with Maia Creed to the last meeting signing off my new Will I was treated with respect, with patience and calm. This young lady was professional, courteous and knowledgeable offering clear detailed guidance throughout.

Lawyer named in this review:
Maia Creed

Maia Creed

A representative from Atkins Dellow LLP responded to this review on 27 May, 2025:

Thank you for your kind feedback Barrie. We are delighted to hear you found Maia professional, courteous and knowledgeable.

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Reviews collected from

Lewis

June 27, 2025

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Lewis

Absolutely appalling service, let me strung out for two weeks with no support or contact which resulted in me chasing them to they then turned round and told me that they would no longer take on my case as their trainee has gone on annual leave. Really don’t waste your time with these people because they won’t give you the time of day. Asking for £1000 upfront payment in order to try and get something moving when they have previously not set out or do any of the things they said they would previously do when provided information and documentation to help with a case . AVOID!

A representative from Atkins Dellow LLP responded to this review on 27 June, 2025:

We’re sorry we were unable to help you on this occasion. We accept that we did initially provide you with an estimate for some work you were looking to have completed. Unfortunately, by the time you were able to come back to us, we were no longer in a position to take you on as a client and assist you within the timeframe you set out. As soon as we knew we couldn’t meet your timescale, we informed you that we couldn’t help you. Since then, you have called our offices numerous times, and have at times been difficult, aggressive and rude.

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Wills, Trusts & Probate

Matter Type:

Wills

DOROTHY

June 19, 2025

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DOROTHY

Lovely rural location for a first class law practice. Welcoming staff and much appreciated cup.of coffee!.

Lawyer named in this review:
Maia Creed

Maia Creed

A representative from Atkins Dellow LLP responded to this review on 19 June, 2025:

We are delighted to hear you enjoyed our rural location and welcoming staff. Thank you for your kind words Dorothy!

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Housing & Property

Matter Type:

Residential Conveyancing

Ben

May 27, 2025

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Ben

Ingrid, Cordelia & Sarah were exceptional throughout this whole process, whenever we needed information, they replied swiftly & correctly.

Lawyer named in this review:
Ingrid Alexander

Ingrid Alexander

A representative from Atkins Dellow LLP responded to this review on 28 May, 2025:

We are delighted to hear you found Ingrid and the team exceptional. Thank you Ben for sharing your kind words.

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Will

October 06, 2024

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Will

Friendly, professional advice. Have used them for both conveyancing and wills work - good results all round

A representative from Atkins Dellow LLP responded to this review on 07 October, 2024:

Thank you for your review, Will . We are glad to hear that you found our conveyancing and will services friendly and professional. Your feedback is appreciated.

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Joyce

October 04, 2024

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Joyce

Service was very good. The ladies in the office were also extremely helpful and thorough.
Overall I was very happy with Ed Ling and the staff at Atkins Dellow

A representative from Atkins Dellow LLP responded to this review on 04 October, 2024:

We're grateful for your positive feedback, Joyce Thank you for choosing Atkins Dellow Solicitors for your will writing.

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