03301075078
Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.
Also known as - Compass Costs Solutions, Compas Law Solutions, Slater And Gordon Lawyers, Accident Advice Helpline, Fast Claim Ppi, Pannone (Part Of Slater And Gordon), Claims Direct, Fentons (Part Of Slater And Gordon)
Slater And Gordon Uk Limited
have 10 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Slater And Gordon Uk Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Slater And Gordon Uk Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Slater And Gordon Uk Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Slater And Gordon Uk Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Slater And Gordon Uk Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Slater And Gordon Uk Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Employment Law
Jaeran
Collected on:
This review is for a different branch.
Ali Sultan at Slater Gordon was fantastic! They were professional, knowledgeable, and got my issue resolved much faster than I expected, with no stress. Communication was excellent. I was always kept in the loop. I highly recommend Slater Gordon for anyone needing legal help.
Thank you.
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Verified review
This review has been left by a verified client who used Slater And Gordon Uk Limited.
Helen Stewart
Collected on:
This review is for a different branch.
Excellent service from Adil Saeed, fantastic communication and kept me regularly updated. Adil worked tirelessly for a positive outcome with my personal injury claim. I am absolutely delighted with the service that Adil provided. I would highly recommend Slater and Gordon UK Limited and Adil.
A representative from Slater And Gordon Uk Limited responded to this review on 22 June, 2025:
Hi Helen, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst
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Barry
Collected on:
This review is for a different branch.
Worst experience ever. Terrible. Don't communicate, reply to emails, phone calls. Don't even answer the phone! Leave you on you own for months after month. Don't carry out instructions. I'd get more help from Dave fown the pub! Send their bills out quick enough though! Bills you get because you're emailing them but not getting anything back.
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Matter Type:
Accidents In Public Places
Trudi
Collected on:
This review is for a different branch.
After an accident in Dec 21, I suffered a broken arm. Some weeks later I enquired with Usdaw union as to whether I was entitled to a personal injury claim. They processed my claim which was then handed over to Slater & Gordon to handle for me.
Although it seemed to take some time, especially initially whist locating the defendant, I was regularly updated and kept informed of progress. All forms etc were easily completed via email and my medical appointment was held at a convenient location too.
The regular updates, even when there was not much to report, kept me reassured that my case was progressing. Anytime I had a query, particularly once I knew my case was going to court, I would receive prompt replies, clearly explaining everything.
I felt confident in following their advice and ultimately they achieved an outcome that I was very satisfied with.
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Linda
Collected on:
This review is for a different branch.
I cannot thank Shuiken ( Edinburgh Office) for her help in settling my claim with third party , she kept me informed throughout and explained each stage and progression of my case in detail , she was very friendly , professional and understanding my frustration at times .
A representative from Slater And Gordon Uk Limited responded to this review on 16 June, 2025:
Hi Linda, Thank you so much for taking the time to leave us a review. We are so pleased to hear Shuiken provided you with a helpful service and we will certainly share your kind words with her, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst
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Verified review
This review has been left by a verified client who used Slater And Gordon Uk Limited.
Mario Rossi
Collected on:
This review is for a different branch.
Saeed was extremely helpful and efficient in handling my case. Thankful for his caring and attentiveness.
A representative from Slater And Gordon Uk Limited responded to this review on 13 June, 2025:
Hi Mario, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst
Was this review helpful?
Verified review
This review has been left by a verified client who used Slater And Gordon Uk Limited.
Matter Type:
Car Accident
Jayne Rossi
Collected on:
This review is for a different branch.
Adil Saeed represented me in a personal injury claim. His professionalism, support and clear advice made the entire process far more easier than I thought possible. Thanks to Adil the outcome was positive. Thanks 🙏🏻
A representative from Slater And Gordon Uk Limited responded to this review on 13 June, 2025:
Hi Jayne, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst
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Matter Type:
Litigation - Insurance disputes
John
Collected on:
This review is for a different branch.
My original solicitor left the firm and Shuiken took over my case. She has been excellent, just the type of solicitor you want.
Listened to my views and gave clear opinions each step of the way.
She was always contactable and takes time to answer all my questions.
Highly recommended
A representative from Slater And Gordon Uk Limited responded to this review on 03 June, 2025:
Hi John, Thank you so much for your review, the positive feedback means a lot to us. It was our pleasure to provide you with the great support from Shuiken and we will certainly share your kind words with her, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to represent you and please do not hesitate to contact us if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst
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Matter Type:
Travel rights
Anonymous
Collected on:
This review is for a different branch.
Professional and sincere, Darren was available to contact directly and he represented my daughter throughout the case.
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Matter Type:
Clinical Negligence
Eloise
Collected on:
This review is for a different branch.
A great service, at a difficult time they were empathetic and did all they could to get the best result.
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Sami
Collected on:
The lawyer handling my case was very attentive, proactive and very professional. I recommend people to use Slater & Gordon Lawyers if or when they need to consult a good lawyer firm.
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Shazia
Collected on:
I’m incredibly grateful for the support and empathy shown by Ali while helping me through a difficult work-related matter. From the outset, Ali was not only professional and knowledgeable but also genuinely compassionate, taking the time to understand the emotional weight of the situation.
Ali’s guidance was clear and reassuring, and I always felt I was in safe hands.
Thank you
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K
Collected on:
AWFUL solicitors
Your case handler will ignore your requests for updates for months on end, lose your info, fail to move your case forward. Michael Tomlinson failed to do his job at every single turn and messed up my case continually. Gave defendants extensions over and over without my consent and dragged the case on for several years. After all that the firm then had a GDPR breach sending ALL my personal details and details of my case to a random third party which is incredibly concerning as well. Wouldn't recommend the firm at all.
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Shannon
Collected on:
Absolutely brilliant client service, so thankful for the Slater and Gordon Lawyers, i appreciate everything you guys have helped me with, i will 100% come back if i ever need your help in the future, thank you so much.
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Matter Type:
Industrial Disease Compensation
Dave
Collected on:
I would like to express my sincere gratitude for the exceptional service provided by Slater and Gordon during the handling of my personal injury claim following severe solvent exposure at my workplace caused by my employer's negligence that resulted in my permanent and total anosmia.
The journey was far from straightforward, spanning multiple attempts to engage with a number of other solicitors which led to an extended period of uncertainty. Yet once Madelene Holdsworth of Slater and Gordon took over my case, everything shifted. Her ability to navigate the legal complexities, communicate clearly and compassionately, and keep the process moving forward made an immense difference.
Her diligence and professionalism, supported by the consistently reliable and efficient assistance of Angela Grayshon, transformed what had initially felt like a battle against bureaucracy into a pursuit of meaningful justice. At no point did I feel overlooked; both Madelene and Angela treated the case—and its personal impact—with care and respect. A settlement was ultimately achieved after a series of out-of-court offers made by my previous employer.
This wasn’t just a legal resolution, but an acknowledgment of the harm I’d suffered and the duty of care of a well known academic institution that had long been denied. Their work brought not just closure but also restored my confidence that expert legal advocacy can make all the difference.
I wholeheartedly thank them for their dedication and would not hesitate to recommend their services to others facing complex or emotionally difficult claims.
A representative from Slater And Gordon Uk Limited responded to this review on 25 June, 2025:
Hi Dave, Thank you so much for taking the time to leave us a 5* review, we really appreciate it. It has been our pleasure to provide you with Madelene and Angela's assistance during what must have been a difficult time, and we will certainly share your kind words with them, along with the rest of the team. We would like to thank you for placing your faith in Slater and Gordon and please don't hesitate to contact us again if you ever require further assistance. Kind regards Simon Murphy Customer Analyst
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Our mission is to provide people with easier access to world-class consumer legal services. We represent clients across a range of areas, including personal injury claims, employment, clinical negligence, probate and family law. For the big matters, and the small, our range of specialist legal services and our expert teams have got you covered. We’re available on the phone, video call or by email, whatever suits you.
