
Matter Type:
Accidents In Public Places
Trudi
Collected on:
Effective, Trustworthy and Successful.
After an accident in Dec 21, I suffered a broken arm. Some weeks later I enquired with Usdaw union as to whether I was entitled to a personal injury claim. They processed my claim which was then handed over to Slater & Gordon to handle for me.
Although it seemed to take some time, especially initially whist locating the defendant, I was regularly updated and kept informed of progress. All forms etc were easily completed via email and my medical appointment was held at a convenient location too.
The regular updates, even when there was not much to report, kept me reassured that my case was progressing. Anytime I had a query, particularly once I knew my case was going to court, I would receive prompt replies, clearly explaining everything.
I felt confident in following their advice and ultimately they achieved an outcome that I was very satisfied with.
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