Slater And Gordon Uk Limited

0161 676 2727

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Also known as - Compass Costs Solutions, Compas Law Solutions, Slater And Gordon Lawyers, Accident Advice Helpline, Fast Claim Ppi, Pannone (Part Of Slater And Gordon), Claims Direct, Fentons (Part Of Slater And Gordon)

Address
Haywood House North
Dumfries Place
South Glamorgan
CF10 3GA
0161 676 2727
www.slatergordon.co.uk/

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Accreditations

Other locations

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Available lawyers at Slater And Gordon Uk Limited

Adil Saeed

David Cunningham

Senior Litigation Executive

Ali Sultan

Jenniffer Brunt

Jessica Molloy

Bob Miller

Senior Associate Solicitor

Crystal Eaton

Jamie Day

Andrew Owen

Clare Griffiths

Senior Associate Solicitor

Darren Hughes

0.0 out of 5

(0)

Senior Associate Solicitor

Emma Doughty

0.0 out of 5

(0)

Head of Medical Negligence

Helen Gierc

Jennifer Harper

Jenny Keith

How Slater And Gordon Uk Limited Compares

Value for money

This firm - 94%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Slater And Gordon Uk Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Slater And Gordon Uk Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 0%

About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 94%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Slater And Gordon Uk Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Slater And Gordon Uk Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%

No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 30

9th / 4486

Family Law

1st / 10

170th / 3805

Wills, Trusts & Probate

1st / 12

288th / 3459

Employment

1st / 23

5th / 3049

Personal Injury

1st / 23

7th / 2330

Clinical Negligence

1st / 38

4th / 941

Welfare & Benefits

1st / 10

27th / 810

Education

1st / 7

7th / 269

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

Excellent

17541
Very Good

2131
Average

416
Poor

356
Awful

2353

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Employment

Matter Type:

Constructive/Unfair Dismissal

Rebecca

July 09, 2025

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Ali Sultan

Ali Sultan acted on my behalf and was efficient and understanding throughout . I cant recommend enough

Lawyer named in this review:
Ali Sultan

Ali Sultan

A representative from Slater And Gordon Uk Limited responded to this review on 09 July, 2025:

Hi Rebecca, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Ali's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Karen, who will ensure he receives the recognition he deserves. We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Employment

Matter Type:

Employment Law

Jaeran

June 25, 2025

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Prompt and professional legal assinstance

Ali Sultan at Slater Gordon was fantastic! They were professional, knowledgeable, and got my issue resolved much faster than I expected, with no stress. Communication was excellent. I was always kept in the loop. I highly recommend Slater Gordon for anyone needing legal help.
Thank you.

A representative from Slater And Gordon Uk Limited responded to this review on 25 June, 2025:

Hi Jaeran, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Ali's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Karen, who will ensure he receives the recognition he deserves. We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Clinical Negligence

Matter Type:

Clinical Negligence

Michelle

April 26, 2024

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Excellent Service

Stephanie Sanders dealt with my case from the outset. Throughout my dealings with Steph she has been friendly, efficient and knowledgeable. I received very clear and regular updates. Steph was very personable and was easily contactable any very proactive
Very happy with the service and outcome
Highly recommended

A representative from Slater And Gordon Uk Limited responded to this review on 29 April, 2024:

Hi Michelle, Thank you so much for your 5* review, the positive feedback means a lot to us. It has been a pleasure to work with you and to provide you with Stephanie's excellent service and we will share your kind words with her, as well as her team leader, Kelly, who will ensure she receives the recognition she deserves. Thanks again and we wish you all the best. Kind regards Simon Murphy Customer Analyst

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Personal Injury

Matter Type:

Road Traffic Accident

connor

March 07, 2023

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Worst company to deal with

One of the worst company to deal with, they can only seem to lie. They don’t care about you as there client. I’ve been promised to multiple times that I would actually get updates. In the 4 years (still on going) they’ve been handling my case, I have never had an update apart from me having to fight and ring multiple time, leaving emails and going through complaints to get updates. It only seems like they want as much money from my legal cover. I’ve been waiting 10 months for a expert to look at a medical report? How can it take 10 months when every time I’ve actually been able to talk to someone I’ve been told it should take 2 weeks. I’ve had 4 case handlers and every time they are changed they seem to get worse and tell more lies. Please avoid and find anyone else

A representative from Slater And Gordon Uk Limited responded to this review on 08 March, 2023:

Hi Connor Thank you for leaving a review. We appreciate your concerns and our apologies for the dissatisfaction you feel with the service provided to you, this is not the high standard of customer service we strive for. A change of case handler can cause difficulties and is not always a smooth process. Rest assured, we have taken your concerns under advisement and our legal team are working hard to bring your case to a full closure. We thank you for your patience during this time. Kind regards Simon Murphy Customer Analyst

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Mark

September 05, 2022

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Sean Fitzgerald

Excellent service from a very proffessional company...the service i have received from this person and company throughout my case has been very satisfactory and would recommend them to anyone.Thanks again.

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Stephen

March 21, 2022

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Compensation Claim

Slater and Girdon were very professional and very helpful with regard to my claim, Sean Fitzgerald and his team were very knowledgeable when it came to researching the background to my accident at work and kept in touch every step of the way until the claim was settled.

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Angela

March 08, 2022

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Treated unfairly at work.

Slater and Gordon high class service with fantastic results. Staff outstanding and were very knowledgeable. Can’t praise this company enough would highly recommend.

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Jane

November 24, 2021

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Amazing

I really am so impressed with the solicitor who supported me through my case.
Afshand was able to offer an outstanding service, be available to explain and discuss the case and showed a high commitment to working hard to get the best outcome fir myself.

I would highly recommend this solicitor Thankyou Jane Woodhall

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Personal Injury

Matter Type:

Accident At Work

Danielle

November 17, 2021

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Collected on:

Waste of time

After breaking my foot in a car park by tripping over a pothole,I debated for a while about making a claim, as this happened at work, after about a year and having had physio, still being in pain, realising this injury had impacted my life more than I initially thought and researching a firm to use I decided to contact Slater and Gordon to review my case. I was advised that I had plenty of evidence and a great case after 15 months of the odd email from the firm I was then advised the total opposite of everything that had been said in previous months and honestly made to feel as if it was my fault they dropped the case. No professionalism at all completely disgusted, would not recommend or use ever again!!

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Henry

October 04, 2021

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Collected on:

Unfair Dismissal

I have had the pleasure of dealing with Mr Rubel Bashir. He is a very polite and friendly person, knowledgeable and understanding. I would recommend him to anyone

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Reviews collected from

Sean

July 23, 2025

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Sean

Online results saying 100% no win no fee not true only applies to their injury comsultations. Misleading information (advertising commition anyone?! 🤣)

A representative from Slater And Gordon Uk Limited responded to this review on 24 July, 2025:

Hi Sean, Thank you for your review. We are sorry to hear our service did not meet your expectations. We appreciate your feedback and will take your comments under advisement for our future development. Kind regards, Lee Jones Customer Analyst

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Clinical Negligence

Matter Type:

Clinical Negligence

Sophie

July 16, 2025

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Sophie

Steph was our solicitor and she was amazing, she answered all of our worries and questions really quickly and put our mind at ease, she was the best!!

A representative from Slater And Gordon Uk Limited responded to this review on 16 July, 2025:

Hi Sophie, Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with Stephanie's excellent assistance and we will certainly share your kind words with her. We would like to thank you for placing your trust in Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require our assistance in the future. Kind regards Simon Murphy Customer Analyst

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Employment

Matter Type:

Employment Law

Simon

July 07, 2025

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Simon

I would like to personally thank Ali Sultan for the very professional manner in which he treated me during the whole process whilst working with Slater & Gordon - the advice I was given and the detail was excellent throughout - Thank You.

Lawyer named in this review:
Ali Sultan

Ali Sultan

A representative from Slater And Gordon Uk Limited responded to this review on 07 July, 2025:

Hi Simon, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Ali's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Karen, who will ensure he receives the recognition he deserves. We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Clinical Negligence

Matter Type:

Clinical Negligence

Mike

July 04, 2025

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Mike

I found my experience of all staff at Slater and Gordon highly professional and personable. All requests were rapidly responded to or followed up and always actioned. Information shared was on the whole clear. Where there was need for clarity, follow up emails were responded to. Where there was a need to speak in person, I found a reassuring person to explain things to me. Advice was always good and helpful. My negligence claim was satisfactory resolved in a reasonable quick time frame. Most of my dealings were with Robyn who I highly rate on all levels

A representative from Slater And Gordon Uk Limited responded to this review on 04 July, 2025:

Hi Mike, Thank you so much for your 5-star review, we really appreciate it. It was our pleasure to provide you with Robyn's excellent assistance and we will certainly share your kind words with our clinical negligence team. We would like to thank you for placing your trust in Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require further assistance. Kind regards Simon Murphy Customer Analyst

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Employment

Matter Type:

Employment Law

Sami

June 27, 2025

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Sami

The lawyer handling my case was very attentive, proactive and very professional. I recommend people to use Slater & Gordon Lawyers if or when they need to consult a good lawyer firm.

Lawyer named in this review:
Ali Sultan

Ali Sultan

A representative from Slater And Gordon Uk Limited responded to this review on 30 June, 2025:

Hi Sami, Thank you for your 5* review, the positive feedback means a lot to us. We're so pleased to hear you were happy with our service and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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