Slater And Gordon Uk Limited

0161 676 2727

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Also known as - Compass Costs Solutions, Compas Law Solutions, Slater And Gordon Lawyers, Accident Advice Helpline, Fast Claim Ppi, Pannone (Part Of Slater And Gordon), Claims Direct, Fentons (Part Of Slater And Gordon)

Address
The Lewis Building
35 Bull Street
Birmingham
West Midlands
B4 6AF
0161 676 2727
www.slatergordon.co.uk/

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Accreditations

Other locations

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Available lawyers at Slater And Gordon Uk Limited

Adil Saeed

David Cunningham

Senior Litigation Executive

Jenniffer Brunt

Jessica Molloy

Bob Miller

Senior Associate Solicitor

Jamie Day

Ali Sultan

Andrew Owen

Clare Griffiths

Senior Associate Solicitor

Crystal Eaton

Darren Hughes

Senior Associate Solicitor

Emma Doughty

0.0 out of 5

(0)

Head of Medical Negligence

Helen Gierc

Jennifer Harper

Jenny Keith

How Slater And Gordon Uk Limited Compares

Value for money

Limited data.

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Slater And Gordon Uk Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Slater And Gordon Uk Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 100%

About Right 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 94%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Slater And Gordon Uk Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Slater And Gordon Uk Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%

No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 33

13th / 4507

Family Law

1st / 10

90th / 3816

Wills, Trusts & Probate

1st / 12

318th / 3466

Employment

1st / 1214

5th / 3058

Personal Injury

1st / 157

8th / 2342

Clinical Negligence

1st / 79

5th / 938

Welfare & Benefits

1st / 10

30th / 811

Education

1st / 39

8th / 266

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

Excellent

17248
Very Good

2093
Average

409
Poor

355
Awful

2347

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Personal Injury

Matter Type:

Road Traffic Accident

Mohammed

April 27, 2022

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The worst company to deal with!

This is the worst company I have EVER dealt with. It has been over 8 months since my claim and they have not bothered to respond or update me in a timely manner. Even now my emails, telephone calls etc are ignored and excuse after excuse is given. Apparently my case is still being 'allocated'

Complaints are the same, they do nothing. I am now reaching out to the Solicitors Regulation Authority

Appalling service! If i could give 0 stars it would be so!

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Employment

Matter Type:

Employment Law

Jaeran

June 25, 2025

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Prompt and professional legal assinstance

This review is for a different branch.

Ali Sultan at Slater Gordon was fantastic! They were professional, knowledgeable, and got my issue resolved much faster than I expected, with no stress. Communication was excellent. I was always kept in the loop. I highly recommend Slater Gordon for anyone needing legal help.
Thank you.

A representative from Slater And Gordon Uk Limited responded to this review on 25 June, 2025:

Hi Jaeran, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Ali's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Karen, who will ensure he receives the recognition he deserves. We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Verified review

Helen Stewart

June 21, 2025

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Personal Injury Claim

This review is for a different branch.

Excellent service from Adil Saeed, fantastic communication and kept me regularly updated. Adil worked tirelessly for a positive outcome with my personal injury claim. I am absolutely delighted with the service that Adil provided. I would highly recommend Slater and Gordon UK Limited and Adil.

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 22 June, 2025:

Hi Helen, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Barry

June 18, 2025

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Terrible

This review is for a different branch.

Worst experience ever. Terrible. Don't communicate, reply to emails, phone calls. Don't even answer the phone! Leave you on you own for months after month. Don't carry out instructions. I'd get more help from Dave fown the pub! Send their bills out quick enough though! Bills you get because you're emailing them but not getting anything back.

A representative from Slater And Gordon Uk Limited responded to this review on 18 June, 2025:

Hi Barry, We're saddened to hear you were not satisfied with our service and we would love to get to a root cause. If you could email [email protected] with your name and case reference, we can investigate the matter and see if there is anything further we can assist you with. Kind regards Simon Murphy Customer Analyst

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Personal Injury

Matter Type:

Accidents In Public Places

Trudi

June 17, 2025

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Collected on:

Effective, Trustworthy and Successful.

This review is for a different branch.

After an accident in Dec 21, I suffered a broken arm. Some weeks later I enquired with Usdaw union as to whether I was entitled to a personal injury claim. They processed my claim which was then handed over to Slater & Gordon to handle for me.
Although it seemed to take some time, especially initially whist locating the defendant, I was regularly updated and kept informed of progress. All forms etc were easily completed via email and my medical appointment was held at a convenient location too.
The regular updates, even when there was not much to report, kept me reassured that my case was progressing. Anytime I had a query, particularly once I knew my case was going to court, I would receive prompt replies, clearly explaining everything.
I felt confident in following their advice and ultimately they achieved an outcome that I was very satisfied with.

A representative from Slater And Gordon Uk Limited responded to this review on 17 June, 2025:

Hi Trudi, Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with a great experience and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Linda

June 13, 2025

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Amazing Service

This review is for a different branch.

I cannot thank Shuiken ( Edinburgh Office) for her help in settling my claim with third party , she kept me informed throughout and explained each stage and progression of my case in detail , she was very friendly , professional and understanding my frustration at times .

Lawyer named in this review:
Shuiken Chan

Shuiken Chan

A representative from Slater And Gordon Uk Limited responded to this review on 16 June, 2025:

Hi Linda, Thank you so much for taking the time to leave us a review. We are so pleased to hear Shuiken provided you with a helpful service and we will certainly share your kind words with her, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Verified review

Mario Rossi

June 13, 2025

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Collected on:

Saeed

This review is for a different branch.

Saeed was extremely helpful and efficient in handling my case. Thankful for his caring and attentiveness.

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 13 June, 2025:

Hi Mario, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Personal Injury

Verified review

Matter Type:

Car Accident

Jayne Rossi

June 13, 2025

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Collected on:

Excellent work!!

This review is for a different branch.

Adil Saeed represented me in a personal injury claim. His professionalism, support and clear advice made the entire process far more easier than I thought possible. Thanks to Adil the outcome was positive. Thanks 🙏🏻

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 13 June, 2025:

Hi Jayne, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Consumer

Matter Type:

Litigation - Insurance disputes

John

June 02, 2025

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Collected on:

Great Result

This review is for a different branch.

My original solicitor left the firm and Shuiken took over my case. She has been excellent, just the type of solicitor you want.
Listened to my views and gave clear opinions each step of the way.
She was always contactable and takes time to answer all my questions.
Highly recommended

Lawyer named in this review:
Shuiken Chan

Shuiken Chan

A representative from Slater And Gordon Uk Limited responded to this review on 03 June, 2025:

Hi John, Thank you so much for your review, the positive feedback means a lot to us. It was our pleasure to provide you with the great support from Shuiken and we will certainly share your kind words with her, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to represent you and please do not hesitate to contact us if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Consumer

Matter Type:

Travel rights

Anonymous

May 23, 2025

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Collected on:

Holiday injury claim

This review is for a different branch.

Professional and sincere, Darren was available to contact directly and he represented my daughter throughout the case.

A representative from Slater And Gordon Uk Limited responded to this review on 23 May, 2025:

Hi, Thank you so much for your review. We're so pleased to hear you found Darren's assistance helpful and we will certainly share your kind words with him, as well as his team leader, Stephen, who will ensure he receives the recognition he deserves. We'd like to thank you for choosing Slater & Gordon to handle your claim and please don't hesitate to contact us if you ever require further assistance. Kind regards Simon Murphy Customer Analyst

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Reviews collected from

Tanya

June 18, 2025

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Tanya

Great service. Been with this company for years and always the best service.Highly recommended.

A representative from Slater And Gordon Uk Limited responded to this review on 18 June, 2025:

Hi Tanya, Thank you so much for taking the time to leave us a review, we really appreciate it. It was our pleasure to provide you with a helpful assistance and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Education

Matter Type:

Education

Kirsty

May 23, 2025

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Kirsty

Couldn't have asked for better support in our appeal against LA's decision not to issue our child with an EHCP. From start to finish Guv's knowledge, experience and commitment to our case were superb. We felt extremely well supported to navigate this very difficult process, and thanks to Guv's tenacity and conscientiousness we secured an agreement from the LA to issue an EHCP. Thank you so much!

A representative from Slater And Gordon Uk Limited responded to this review on 23 May, 2025:

Hi Kirsty, Thank you so much for taking the time to leave us a review. It was our pleasure to be of help and we are so pleased to hear you found Gurvinder provided excellent assistance. We will be sure to share your kind comments with the rest of our team and please don't hesitate to contact us again if you ever require further assistance. Kind regards Simon Murphy Customer Analyst

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Alicja

April 17, 2025

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Alicja

I am writing to express my sincere gratitude for the exceptional service provided by Toby. His patience, kindness, and warm-hearted approach made a significant difference in resolving our case. His dedication and collaborative spirit truly reflect the high standards of your customer service. Thank you, Toby, for your outstanding support.

A representative from Slater And Gordon Uk Limited responded to this review on 17 April, 2025:

Hi Alicja, Thank you so much for taking the time to leave us a review, we really appreciate it. It was our pleasure to provide you with Toby's support and we will certainly share your kind words with the rest of the team. Kind regards Simon Murphy Customer Analyst

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Clinical Negligence

Matter Type:

Clinical Negligence

Louise

February 03, 2023

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Louise

Everyone I’ve spoken to at Slater & Gordon have been great. Julie Maiden, who dealt with my case, has gone above & beyond in my eyes. Always on hand to answer any questions & providing regular updates - sometimes sending emails during the evening or over the weekend.
A couple of other solicitors I tried previously told me I had no case. Slater & Gordon took the time to understand my situation, acknowledged that I had been mistreated & built my case - and I won!
100% recommended Slater & Gordon

A representative from Slater And Gordon Uk Limited responded to this review on 08 February, 2023:

Hi Louise Thank you so much for your excellent review of our business and for our colleague, Julie. It was a pleasure to provide you with a satisfactory service and we will certainly share your kind words with Julie, as well as her team leader, Lorraine, who will ensure she receives the recognition she deserves. Thanks again. Kind regards Simon Murphy Customer Analyst

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Liam

January 31, 2023

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Liam

Slater and Gordon Lawyers have been amazing in the service they have provided to me over a number of years now. Madelene specifically has provided immense help achieving a fantastic result for me. Throughout my involvement with Slater and Gordon I have always been kept up-to-date on everything that has been going on with regular consultation regarding my thoughts and wishes. Madelene and all the staff I have been involved with have demonstrated great diligence and professionalism every step of the way. I wouldn’t hesitate for a second in recommending their services to anyone, or indeed using them again myself.

A representative from Slater And Gordon Uk Limited responded to this review on 31 January, 2023:

Hi Liam Thank you so much for your excellent review, we really appreciate it. Would it be possible to send your name and case reference to [email protected] so we may give praise where due. Our personal thanks. Kind regards Simon Murphy Customer Analyst

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