0191 500 6989
EMG Solicitors aren’t just about legal services. We’re a business that firmly believes in supporting our community and we work hard to keep clients at the heart of what we do. We know how important it is to look after our people because they make it work. Keeping hold of ‘what we’re about’ is vital because we know our values and culture impact on the service we deliver. Read more...
EMG Solicitors Limited
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of EMG Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using EMG Solicitors Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used EMG Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how EMG Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used EMG Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how EMG Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that EMG Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Paula
Collected on:
Ashley was professional and provided continual updates, as well as explaining the process when we were unsure.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Purchase and Sale
Paul
Collected on:
Excellecent service. Always polite and did what they were asked to do.
A representative from EMG Solicitors Limited responded to this review on 24 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Child Custody
Laura
Collected on:
Gemma was brilliant from start to finish.
She's sufficiently patient, understanding and empathetic... but also has the no-nonsense and straight talking approach that I really needed. In terms of giving advice and support, she was very clear and helped me to formulate a plan to move forward that I'd never have been able to identify myself.
I'm hoping things in my case can settle out of Court, but if not, Ill be very reassured to have Gemma in my corner!
A representative from EMG Solicitors Limited responded to this review on 24 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Divorce
Cher
Collected on:
I just want to extend my thanks and utter admiration for Gemma and her team. From day one Gemma was supportive and understanding in dealing with my situation and helped in all aspects of my case. During my divorce I have felt informed and guided every step of the way. I was given clear information on the next step and was fully informed on what we were doing and what to expect. I now feel like the next chapter of my life can begin and that is a secure and stable chapter thanks to Gemma and her team.
A representative from EMG Solicitors Limited responded to this review on 24 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Purchase and Sale
Anonymous
Collected on:
My solicitor Sam was very professional & he contacted me with regular updates which gave me reassurance and relieved the stress during the process.
A representative from EMG Solicitors Limited responded to this review on 24 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Purchase and Sale
Melanie
Collected on:
First time buyers buying at an auction, very tight deadlines to work to but all sorted in plenty of time and kept in formed every stage of the way. Highly recommend Ashley and the team
A representative from EMG Solicitors Limited responded to this review on 24 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Probate
Louise
Collected on:
Professional service and very patient with us as we did not know anything about what we were asking for. We will be returning to do our Wills at a later date.
A representative from EMG Solicitors Limited responded to this review on 24 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Residential Conveyancing
Sharon
Collected on:
The person dealing with it would wait a few days after receiving an email then send out a automated reply saying not in the office I will get back to you then that would be another week before replying, I was asked numerous times for things I had already sent, I found the whole experience frustrating and it took forever I had to get my mortgage advisor to chase it up, he was fantastic and if it wasn’t for him I don’t think it would of been completed yet
A representative from EMG Solicitors Limited responded to this review on 06 June, 2025:
Hi Sharon, we're sorry to read you were unhappy with our service. We always take our client feedback seriously at EMG, so please feel free to get in touch with the Quality team on 0191 594 0240 or at [email protected] if you would like to discuss your comments. Thank you.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Probate
Michael
Collected on:
Brianna was very professional and a pleasure to deal with
A representative from EMG Solicitors Limited responded to this review on 24 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Divorce
Mark Higgins
Collected on:
It is with pleasure I write my review to thank Gemma and her team for their outstanding and honest service which I have received throughout my divorce proceedings. A genuine recommendation for any wanting to use a trustworthy solicitor.
A representative from EMG Solicitors Limited responded to this review on 24 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Hamzah
Collected on:
Prompt and polite service from the team
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Craig
Collected on:
Great service. Will be using EMG again. Friendly and reliable.
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Joan
Collected on:
Very very upset with emg solicitors. Used them to help with a problem. Bleed my son dry with bills that were unexpected overpriced and never explained.Hidden minimum phone call times 6 min increments charging him for calls from the person we were in dispute with and seemly chatting to them for longer than any of his calls to them .Charging for e mails and separate charge for attachments to said e mail. BEWARE of the hidden costs and poor advice
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Matter Type:
Purchase and Sale
Karen
Collected on:
Very pleased with the service I recieved in purchasing a property. Rebecca was always quick to respond to any questions and emails. Thanks very much !
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Simon
Collected on:
Excellent, friendly, professional and timely service from EMG particularly from Callum Robertson regarding the conveyancing process on the sale and purchase of our properties. Completed in 5 weeks - superb!
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Being a North East based business with our head office in the historic City of Durham, we are passionate about our roots. As a result we enjoy our involvement in a number of community initiatives which help us take forward our enthusiasm and passion. Visit our Community Support page. EMG Solicitors are a niche and award winning Legal 500 firm who specialise in Court of Protection, Deputyships, Family Law & Mediation, Disputes & Litigation, Employment, Residential Conveyancing, Commercial Property, Notarial, Lasting Powers of Attorney and Wills, Trusts & Probate.
EMG Solicitors are a niche and award winning Legal 500 firm who specialise in Court of Protection, Deputyships, Family Law & Mediation, Disputes & Litigation, Employment, Residential Conveyancing, Commercial Property, Notarial, Lasting Powers of Attorney and Wills, Trusts & Probate.
