Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Barbara
Collected on:
Will
Very kind, caring and understanding and considerate of my wishes
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EMG Solicitors Limited
01768 527 000
EMG Solicitors aren’t just about legal services. We’re a business that firmly believes in supporting our community and we work hard to keep clients at the heart of what we do. We know how important it is to look after our people because they make it work. Keeping hold of ‘what we’re about’ is vital because we know our values and culture impact on the service we deliver. Read more...
- Address
- CA11 7NA
- 01768 527 000
- www.emgsolicitors.com
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EMG Solicitors Limited
have 4 other locations
Available lawyers at EMG Solicitors Limited
How EMG Solicitors Limited Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of EMG Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using EMG Solicitors Limited. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used EMG Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how EMG Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used EMG Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how EMG Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that EMG Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Lack of communication
I had a solicitor I had to chase a number of times with no response to emails, I eventually called to find out what was happening at which point a lovely solicitor called Lauren picked up my case, she was fantastic and corrected and updated lots of information that wasn’t captured initially. Unfortunately I can only score this review on the solicitor that’s pre populated in this for and was the initial solicitor. Lauren redeemed my faith in this firm as months of waiting with also no response or update left me feeling frustrated. Lauren Pearson isn’t in the list for me to recognise as a fantastic solicitor with great communication skills and human, well done Lauren.
Unfortunately as this is based on the solicitor I was initially given I’ve scored 1
A representative from EMG Solicitors Limited responded to this review on 15 May, 2025:
Hi, we are sorry to hear of your disappointment in your initial experience, and we thank you for taking the time to give such lovely feedback about Lauren Pearson. We are glad that the team have managed to bring this matter to a successful conclusion. We have already been in touch with you privately. We always take our client feedback seriously at EMG so please feel free to get in touch with the Quality team on 0191 594 0240 or at [email protected] if you would like to discuss your comments. Thank you.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Wills
Jillian
Collected on:
Making my will
Excellent efficient and friendly service
A representative from EMG Solicitors Limited responded to this review on 28 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Disputed Probate
Lib
Collected on:
Family feud with an ungrateful and undeserving sister-in-law
Natalie has been fabulous throughout. Always giving us sound advice and allowing us to sound off in the process. Never one to mix words, advice was direct and purposeful and ultimately helped us resolve an issue that had been simmering within the family for years.
A representative from EMG Solicitors Limited responded to this review on 28 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Purchase and Sale
Paul
Collected on:
Shannon Skilling - Top conveyance lawyer
Shannon was the ultimate professional , keeping us informed about all the important stuff we needed to make decisions about, and being very clear about the less important stuff. Her ability to work to tight timescales was excellent and her ability to push back with our sellers solicitor when necessary was impressive. Couldn’t fault her from start to finish , highly recommended.
A representative from EMG Solicitors Limited responded to this review on 28 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Purchase and Sale
Shirley
Collected on:
Purchase of garage freehold.
Friendly, efficient service and kept us informed at all times.
A representative from EMG Solicitors Limited responded to this review on 03 April, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Mental Health - Court of protection
Jane
Collected on:
Excellent and Compassionate Service
Sarah-Lyn Strong worked tirelessly to support me in a disputed capacity case both before and during a Court of Protection hearing. Sarah-Lyn at all times demonstrated a caring and sensitive attitude that helped me to feel that someone was in my side during a very difficult legal process.
I had confudence that with Sarah-Lyn's support and that if the barristers she instructed we would eventually win my case, which we did! It was complex and brutal but I survived it in no small part because of the legal support I received. But it was not just the excellent legal advice and representation that was invaluable. Primarily I would recommend Sarah-Lyn to anyone seeking a solicitor who needs representation from someone capable of managing with compassion, a client with severe mental health issues.
A representative from EMG Solicitors Limited responded to this review on 10 February, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Shane
Collected on:
Reflection of advice and service given
Advice given based on evidence I gave initially we would win the case or worst case scenario it would be a split cost.
Ended up paying the full amount plus more, I feel this was down to the solicitor being prepared for meetings, seemed very unprofessional and I walked away thinking we lost because of the choice of solicitor.
Natalie was a lovely woman but I felt that she was completely overwhelmed by the other sides solicitor and it showed throughout.
A representative from EMG Solicitors Limited responded to this review on 23 December, 2024:
Hi Shane, we're sorry to read you were unhappy with our service. We always take our client feedback seriously at EMG and we have been in touch with you privately to discuss this matter further. Thank you.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Divorce
Anonymous
Collected on:
Excellent service
I was really grateful to EMG for their recent efforts on my part. They helped me navigate a difficult and stressful time successfully and several departments worked together to help me resolve several issues at the same time.
A representative from EMG Solicitors Limited responded to this review on 28 October, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Wills
Nikki
Collected on:
Kind, thorough and support advise - highly recommended
I would like to highly recommend the services of Nathan Maddison at the Penrith office of EMG Solicitors. His knowledge, patience, kindess and clear understanding of the best path when dealing with the sudden passing of a dear family member was such a help and support in what was a very difficult time. Nathan spoke with compassion, but also expertise. He was reassuring and supportive. Highly recommended!
A representative from EMG Solicitors Limited responded to this review on 26 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Reviews collected from
Matter Type:
Wills
Anna
Collected on:
Anna
Samantha recently assisted my mum with updating her will and making sure all of her affairs were in order. She has the perfect balance of being highly professional and genuinely caring. She explained everything in layman's terms and made the whole process extremely easy for us. We would highly recommend her services. There was also a very warm welcome from the reception staff at every appointment.
A representative from EMG Solicitors Limited responded to this review on 02 April, 2024:
Thank you for the lovely review Anna. We're glad we could help you out.
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paula
Collected on:
paula
Couldn't have got my case completed without there help, they are very friendly and would highly recommend them.
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Cheryl
Collected on:
Cheryl
Fabulous service from EMG! Professional and friendly. Honestly cannot recommend highly enough.
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Carrie
Collected on:
Carrie
EMG are certainly the best legal firm I have used. Nothing is too much trouble.
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Matter Type:
Wills
Paul
Collected on:
Paul
EMG solicitors are currently doing my will and the conveyancing of my house I am selling.
They explain everything very well are very attentive, and leave me with no worries or stress, I could not recommend them highly enough!
Paul Wilmott.
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EMG Solicitors Limited are accredited by
About this branch
Description
With our head office in the historic City of Durham, we are passionate about our roots. As a result we enjoy our involvement in a number of community initiatives which help us take forward our enthusiasm and passion. Visit our Community Support page. EMG Solicitors are a niche and award winning Legal 500 firm who specialise in Court of Protection, Deputyships, Family Law & Mediation, Disputes & Litigation, Employment, Residential Conveyancing, Commercial Property, Notarial, Lasting Powers of Attorney and Wills, Trusts & Probate.
Practice areas
EMG Solicitors are a niche and award winning Legal 500 firm who specialise in Court of Protection, Deputyships, Family Law & Mediation, Disputes & Litigation, Employment, Residential Conveyancing, Commercial Property, Notarial, Lasting Powers of Attorney and Wills, Trusts & Probate.
Regulated by
Legal services
Personal areas of law
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Employment
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pay Issue
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
-
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Annulment
- Asset protection and tax mitigation
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Divorce Mediation
- Domestic Abuse
- Elderly care
- Elderly care home fees
- Family Mediation
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- International Divorce
- Lasting power of attorney
- Marriage and civil partnerships
- Matrimonial finance
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Unmarried Couples' Rights
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Housing & Property
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Extending your Lease
- Housing disputes
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Money & Tax
- Inheritance Tax
- Trusts
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Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- International
- Probate
- Trusts
- Wills
Business areas of law
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Charities
- Charities
-
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
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Company & Commercial
- Alternative Dispute Resolution (ADR)
- Employment - business
- Shareholder and Partnership Disputes
-
Dispute Resolution
- Mediation